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Office Assistant/Assistant Facility Security Officer Resume Example

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OFFICE ASSISTANT/ASSISTANT FACILITY SECURITY OFFICER
Summary
Seeking a challenging and rewarding career in Business Operations where my exceptional experience, training and unique abilities coupled with a strong sense of motivation and creativity would be of mutual benefit.
Highlights
  • Call Center
  • Microsoft Office Suite
  • Cash Handling
  • Order Processing
  • Conflict Resolution
  • Scheduling Meetings
  • Data Entry
  • Sorting/Filing
Accomplishments

Received employee of the month after 6 months of employment.

Experience
Office Assistant/Assistant Facility Security Officer 09/2013 to 09/2014 Saab Defense and Security USA LLC Orlando, FL
  • Receives and directs telephone calls and/or relays messages.
  • Schedules meetings in conference rooms.
  • Assist managers with luncheons.
  • Assist staff with travel arrangements.
  • Coordinates, write, and issues weekly management report.
  • Researches prices and processes office supply orders.
  • Creates and modifies documents using the Microsoft Office.
  • Maintain organizational charts, employee rosters, and mailing list.
  • Responsible for sorting and distributing mail.
  • Performs general clerical duties, including photocopying, faxing, mailing, processing postage, scanning and filing documents.
  • Prepare and processes expense reports on a weekly basis.
  • Prepare and process accounts payable vendor and employee checks to be mailed out weekly.
  • Assist HR department in updating and maintaining new hire employee manuals.
  • Set up new employee stations, including business cards and name plates.
  • Answer routine inquiries from inside and outside of the company regarding employment and job openings.
  • Assist with benefits inquiries, completion of benefit enrollment applications.
  • Supports Business Development efforts by assembling binders, reproducing CD's and producing CD labels for proposals.
  • Compiles all departmental input and updates weekly with a status report.
  • Assist in other HR duties as needed or on request.
  • Assist in facility support services such as maintenance requests, cleaning service, furniture needs, vending machine, and heating/A/C issues by corresponding with the landlord or commercial vendors as required.
  • Assists the Facility Security Officer (FSO) with Security management and administrative operations.
  • Assist in the overall security clearance management process via JPAS.
  • Assist with audits of the Special Security Agreement, Performs self-inspections and assist with DSS inspections.
  • Complete visit request and maintain security files and statistical logs.
  • Develop and revise security plans, policies, procedures and instructions as necessary in conjunction with the Facility Security Officer.
  • Develop and conduct security education and awareness, security briefing, and additional training as required.
  • Conduct security incidents and/or violation investigations and prepare applicable reports.
  • Assist with facility quarterly fire drills.
  • Prepare and processes expense reports on a weekly basis.
  • Greets and signs-in customers/visitors according to security measures with the correct badge.
Security Specialist 08/2012 to 09/2013 Saab Defense and Security USA, LLC Orlando, FL
  • Assists the Facility Security Officer (FSO) with Security management and administrative operations.
  • Performs daily security activities that ensure compliance with security specifications, requirements, and regulations.
  • Prepares and processes expense reports on a weekly basis.
  • Prepares and copies accounts payable vendor/employee checks to be mailed out weekly.
  • Drafts purchase requests.
  • Greets and signs-in customers/visitors according to security measures.
  • Schedules meetings in conference rooms.
  • Receives and directs telephone calls and/or relays messages.
  • Researches prices and processes office supply orders.
  • Creates and modifies documents using the Microsoft Office Suite.
  • Performs general clerical duties, including photocopying, faxing, mailing, processing postage, scanning and filing documents.
  • Assists with developing and implementing security procedures in coordination with Government agencies and management personnel.
  • Conducts internal audits; maintains, monitors and conducts security briefings and security education programs; controls badge security system; and provides and maintains statistical logs and supporting material for compliance reporting.
Director/Owner 02/1999 to 08/2012 Middlebrooks Childcare Orlando, FL
  • Child care center directors are responsible for setting the tone for the facility, managing the curriculum, overseeing of hiring of staff and managing the overall image of the center.
  • They also ensure compliance with all local and federal laws governing child care, both in regard to the physical environment and the staff, and manage the financial affairs of the child care facility.
  • I have to asset children behavior on a daily basis.
  • I have the responsible to report any type of abuse.
  • I obtain a CDA and Director Credential.
  • I have contact with multiple age groups throughout the day.
Customer Service Representative 08/1997 to 02/1999 Orange County Government Utilities Department Orlando, FL
  • Provided customer support with inbound /outbound calls.
  • Received payments for billing cash/credit card transactions.
  • Mastered multiple computer programs for simultaneous use during call /order process.
  • Sort and file documents.
  • Receive utility bill payments by mail and in person and credit to correct customer accounts.
  • Open new utility accounts and initiate new service; close accounts when required.
  • Answer customer inquiries and concerns over the counter, via email or by telephone.
  • Assist customers to resolve account problems including billing errors.
  • Adjust utility bills for billing errors, leaks, pool fills, vacation, garbage, and other authorized routine purposes according to procedures as directed.
  • Initiate meter check reads and meter bench tests, meter turn-ons and turn-offs when required.
  • Correct routine errors in the customer master file database.
  • Files records and reports and performs related clerical work as assigned.
Receptionist 07/1994 to 08/1997 Orange County Government Corrections Department Orlando, FL
  • Answered high-volume of inbound calls daily.
  • Performed data entry, filed/sorted documents, distributed incoming/outgoing mail while exhibiting exceptional customer service skills.
  • Scheduled meetings in conference room, drafted purchase orders for supplies.
  • Maintained up-to-date personnel/medical files.
  • Assisted with payroll functions when required.
  • Resolved customer complaints without escalation.
Detention Service Officer 09/1992 to 07/1994 Orange County Government Corrections Department Orlando, FL
  • Performed security watch via closed circuit television cameras; screened and signed-in/out visitors to facility.
  • Answered high-volume of inbound calls.
  • Performed data entry as needed.
  • Exhibited exceptional customer service skills.
  • Resolved customer complains without escalation.
Education
High School Diploma: General Studies Jones High School Orlando, FL General Studies
Skills

accounts payable, administrative, benefits, billing, business cards, call center, cash handling, clerical, conflict resolution, customer service skills, customer support, data entry, email, faxing, filing, HR assistance, managing meetings, mail, Microsoft Office, Microsoft Office Suite, multi-tasking, organizational charts, payroll, personnel, cameras, policy processing, scanning, Scheduling security clearance, telephone, camera watch, travel arrangements

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Resume Overview

Companies Worked For:

  • Saab Defense and Security USA LLC
  • Saab Defense and Security USA, LLC
  • Middlebrooks Childcare
  • Orange County Government Utilities Department
  • Orange County Government Corrections Department

School Attended

  • Jones High School

Job Titles Held:

  • Office Assistant/Assistant Facility Security Officer
  • Security Specialist
  • Director/Owner
  • Customer Service Representative
  • Receptionist
  • Detention Service Officer

Degrees

  • High School Diploma : General Studies

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