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Office Assistant Resume Example

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OFFICE ASSISTANT
Professional Summary

Talented assistant goes above and beyond basic administrative tasks and takes on multiple projects at once. Excellent work ethic and strength in boosting company morale.

Accomplishments

I have become a great asset to to my work environments by teaching the proper skills for a fast paced environment. I have became a mentor to many while adding skills to my own background.

I have recently started a clinic based atmosphere and and I am helping to run and maintain our clinic hours.

Skills
  • Multi-Line Phone Proficiency
  • Performance improvement
  • Employee training and development
  • Team Bonding
  • Office administration
  • Sorting and labeling
  • Filing and data archiving
  • Scheduling
  • Technical Support
  • Strategic Planning
  • Mail handling
Work History
Office Assistant , 08/2020 to Current
Company Name – City, State
  • Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members.
  • Opened and properly distributed incoming mail to promote quicker response to client inquiries.
  • Coordinated, scheduled and
  • Greeted numerous visitors, including VIPs, vendors and interview candidates.
  • Delivered expert clerical support.
  • Welcomed office visitors warmly and alerted staff to arrivals of scheduled appointments.
  • Maintained clean reception area to promote positive, professional environment for all .
  • Organized, stored and retrieved files to enhance daily operations and support customer needs.
  • Compiled company information and related material and distributed it to candidates.
  • Kept physical files.
Medical Assistant 3g Medical Surgical Unit , 08/2013 to Current
Company Name – City, State
  • Utilized Emr and Practice Fusion to document data related to patient care such as medications, interventions and patient responses.
  • Provided health education to patients and families regarding discharge instructions and plans of care.
  • Implemented hands-on care and therapeutic interventions to achieve prompt recovery and discharge.
  • Monitored patient vital signs to perform thorough condition assessments.
  • Assisted in post op and code emergency nursing procedures to promptly control changes in physical condition.
  • Monitored patients before, during and after surgical operations to evaluate patient care.
  • Educated patients and families on medical-surgical procedures, therapeutic regimens and pain management techniques.
  • Assisted surgeons with post op and pre op medical procedures by providing proper medical instruments.
  • Managed caseload of 15 patients simultaneously by providing bedside care, treatments, IV therapy and wound care.
  • Collaborated with other preceptors and instructors to enhance student experience.
  • Volunteered personal instruction and training to medical students through job shadowing and professional development.
  • Provided individualized instruction to struggling pupils.
  • Explained course of care and medications, including side effects to patients and caregivers in easy-to-understand terms.
  • Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
  • Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
  • Participated in precepting activities.
  • Provided skilled, timely and level-headed emergency response to critically-ill patients.
  • Educated patients and answered questions about health condition, prognosis and treatment.
  • Monitored patient condition, including interpreting and tracking EKG readings, identifying irregular telemetry readings and updating team members on changes in stability or acuity.
  • Communicated with healthcare team members.
  • Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
  • Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
  • Educated patients by providing medication and diet information and clarifying physicians' orders, answering questions thoroughly.
  • Prepared patients for X-rays, electrocardiograms, suture removal and dressing changes.
  • Completed clinical procedures and gathered patient data for interpretation by physician.
  • Obtained client medical history, including medication information, symptoms and allergies.
  • Explained procedures to patients to reduce anxieties and increase patient cooperation.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Oriented and trained new staff on proper procedures and policies.
  • Sanitized, restocked and organized exam rooms and medical equipment.
  • Taught patients about medications, procedures and care plan instructions.
  • Offered age-appropriate patient care before, during and after exams.
  • Compiled necessary documents for surgical billing packages.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Gathered forms, copied insurance cards .
  • Assisted physicians in follow-through of care.
  • Documented vital signs and health history for 10-15 patients every 4 hours.
  • Submitted prescriptions to pharmacy via phone, fax or web.
  • Welcomed patients and inquired about wellbeing since last treatment.
  • Collected histories, vitals and current complaints via patient interviews.
  • Scheduled and accompanied clients to medical appointments.
  • Obtained all prescribed laboratory testing.
  • Measured patient pulse oximetry.
  • Escorted patients to examination rooms.
  • Participated in Continuous Quality Improvement (CQI) activities.
  • Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
  • Obtained pre- and post-treatment vital signs and weight.
  • Ambulated, turned and positioned patients.
  • Called and faxed pharmacies to submit prescriptions and refills.
CNA Oncology , 08/2006 to Current
Company Name – City, State
  • Assisted patients with mobility needs, including moving to and from beds, organizing wheelchairs and preparing assistive devices.
  • Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals.
  • Cared for average of 8 to 15 patients per day in a hospital facility, delivering high-quality, efficient support to meet all needs.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Obtained biological specimens for ordered tests and prepared for laboratory transport.
Education
06/1995
Beall High - City
License : Medical Assistant CNA License
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Resume Overview

School Attended

  • Beall High
  • CNA License

Job Titles Held:

  • Office Assistant
  • Medical Assistant 3g Medical Surgical Unit
  • CNA Oncology

Degrees

  • 06/1995
    License : Medical Assistant

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