SEARCH

Office Assistant Resume Example

Resume Score: 80%

Love this resume?Build Your Own Now
OFFICE ASSISTANT
Summary

Junior at Southern New Hampshire University studying Business Administration. I am 21 years old and very adventurous in every element of my life. My passion, dedication, reach for excellence, outgoing and upbeat personality are the frontal face for my every day. My commitment to customers while striving to see them happy is what I look for in a job. I am valued for being in customer service for 5 years and my fast learning, easy adaptations and work ethic. Working with online school and other businesses, I have advanced not only my education, but advanced my technology skills. Working on numerous servers, I can learn and apply quickly. I feel I would be a great asset to your company! Thank you for your time and consideration!

Skills
  • Executive presentation development
  • Excel spreadsheets
  • Business writing
  • Mail management
  • QuickBooks
  • Proofreading
  • Time management
  • Microsoft Office
  • Strong problem solver
Experience
Office Assistant|Unified Mechanical Inc. - Wakefield, MA|07/2018 - 09/2020
  • Updated financial, customer and business records with accurate information each day, preventing data loss and keeping files current.
  • Strengthened traceability, developing organization systems for contracts, records, reports and agendas.
  • Dispersed incoming mail to correct recipients throughout office.
  • Processed customer and financial paperwork efficiently to support smooth office procedures.
  • Collected payments, issued receipts and updated accounts to reflect new balances.
  • Supported office needs including taking messages, scanning documents and routing business correspondence.
  • Organized files, developed spreadsheets, faxed reports and scanned documents to bolster organizational workflow.
Busser/Server|Maya - Wakefield, MA|04/2017 - 08/2020
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
  • Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.
  • Adhered to minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Collaborated with host, bus person and cook to efficiently serve food and beverage options.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Arranged place settings with fresh tablecloths, tableware and flowers to beautify table.
  • Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Processed customers' payments and provided receipts.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
Food Truck Operator|Fred's Franks - Wakefield, MA|07/2017 - 08/2019
  • Prioritized service to develop relationships and improve customer regularity.
  • Identified top-selling products and hot ideas to create customer favorites and improve brand identity.
  • Optimized small workspace to maximize utility of sometimes cramped food truck working area.
  • Juggled high volume of orders during lunch rush while making sure every customer received food as ordered.
  • Kept customer and food preparation areas clean and well-organized for maximum efficiency.
  • Washed, peeled, cut and measured recipe ingredients.
  • Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
  • Completed opening, closing and shift change tasks to promote store efficiency.
  • Built brand loyalty and accomplished customer satisfaction by working well with other food service team members.
  • Carried pans, kettles and trays of food to and from work stations, stove and refrigerator in accordance with safety standards.
  • Monitored and counted food stock and supplies to reorder on time.
Crew Member|McDonald's - Reading, MA|09/2014 - 06/2015
  • Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
  • Remained mindful of workplace safety according to predetermined specifications.
  • Kept activities moving smoothly by coordinating schedules and personnel.
  • Upheld high standards of productivity and quality in all areas of operations.
  • Organized food items on serving trays and in carry-out packages.
  • Maximized customer satisfaction by quickly addressing and resolving complaints with food or service.
  • Kept customer and food preparation areas clean and well-organized for maximum efficiency.
  • Served drinks and prepared specialty beverages.
  • Complied with company service standards, including inventory and cash control procedures.
  • Accepted transaction payments, making change for cash payments and processing credit cards, debit cards and gift cards.
  • Built brand loyalty and accomplished customer satisfaction by working well with other food service team members.
  • Verified orders and bagged items for easy transport.
  • Improved operations by working with team members and customers to find workable solutions.
Education and Training
Wakefield Memorial High School|Wakefield, MA|06/2018High School Diploma
Southern New Hampshire University|Hooksett, NHSome College (No Degree): Business Administration
Build Your Own Now

DISCLAIMER

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Unified Mechanical Inc.
  • Maya
  • Fred's Franks
  • McDonald's

School Attended

  • Wakefield Memorial High School
  • Southern New Hampshire University

Job Titles Held:

  • Office Assistant
  • Busser/Server
  • Food Truck Operator
  • Crew Member

Degrees

  • High School Diploma
    Some College (No Degree) : Business Administration

Similar Resumes

View All
Office-Assistant-/Accounting-Assistant-resume-sample

Office Assistant /Accounting Assistant

McComb Diesel Inc.

Summit, Mississippi