I have basically worked in an office atmosphere since working for VA Tech starting back in 2001. My background before Tech was in customer service and office assistance with Wal-Mart for more than 12 years. Most recently contracted for the Army Recruiting Company in Blacksburg which ended in May of 2017. I am now looking to fill that time with another wonderful position.
Confidential Correspondence and Data
Customer Service and Relationship Management
Document Creation and Maintenance
Editing and Proofreading
Knowledge of Office Equipment (Copier/Fax)
PC Inventory Management
Payroll and Accounts Administration
Basic Computer Maintenance
04/2014 to 05/2017
Office AssistantLLM Placements － Greenbelt, MDthis position was contracted through LLM Placement to work for the Army Recruiting Office in Blacksburg VA. Worked daily, from the Army Headquarters, to support the six centers it covered. Did roll call every morning and relayed it to the Battalion Headquarters in Richmond. Many other responsibilities such as daily memo writing for the CPT or 1SG. Kept track of all personnel medical records and relayed when necessary to each one when something was due. Daily answering of the phone and taking messages or transferring calls. Took notes to complete tasks daily. Kept track of all vehicles and their upkeep. Collected mail daily and sorted to appropriate people or took care of what needed processed. This job could be stressful at times but I worked on my own 80% of the time which I enjoyed.
01/2001 to 01/2013
Administrative AssistantVirginia Polytechnic Institute and State University, University Campus － Blacksburg, VA
Easily establish rapport with people of all ages, cultures, and beliefs.
Earned a reputation as a valuable
and cooperative coworker by: being fair, honest, and willing to help others when needed; effectively
resolving conflicts at appropriate times; and assisting new faculty and other staff to become familiar with
policy and operations.
Dealt tactfully and effectively with difficult people.
Acquired excellent communication
and interpersonal skills with the public and coworkers.
Handled individual needs of 6 faculty.
increasing responsibility demonstrating flexibility and ability to learn quickly.
Accustomed to fast-paced, high-
pressured positions, demonstrated ability to prioritize multiple tasks, meet deadlines, and provide quality
Answered staff inquiries and advised personnel on administrative and clerical matters.
professionally with upper management and immediate supervisors.
Maintained close student and staff contact
using diplomacy and professionalism.
Provided support to management, handled routine administrative work,
coordinated statements, maintained records, and tracked information.
Answered inbound calls, assisted staff
and students with information.
Called in work orders, set up service appointments, and assisted with technical
Arranged travel, rental car, and hotel accommodations for faculty and candidates.
prepared, and recorded meetings.
Coordinated workflow through various departments.
Coordinated workshops, seminars, and special events.
Proctored tests here and in Roanoke for faculty.
Sorted and sent out mail.
Proficient with running full programs
on large copiers.
Arranged interview schedules, reserved rooms, contacted and scheduled all attendees, and
scheduled food service for meetings when required.
Arranged and conducted interviews with GA and Work-
study employment candidates.
Safeguarded and maintained all classified material.
Provided support for special
Reviewed and prepared correspondence.
Purchased and maintained office equipment.
timely and accurate information and resolved critical problems.
Opened and closed the department several days a week.
Converted manual systems to computerized
Designed custom spreadsheet programs for internal use as well as for extension's.
closed work orders for specific maintenance and custodial tasks.
Created and updated presentations in Microsoft PowerPoint.
Created and edited newsletters, advertisements,
and brochures utilizing a variety of desktop publishing programs.
Created fliers, pamphlets, and materials for
Created and integrated computer index of scanned records to go paperless.
Skilled in ten-key
by touch, Excel, Word, Windows 7, and many other office applications.
Troubleshoot computer and copiers
along with researching software and hardware purchasing.
Web research for any type of need.
experience with purchasing and payroll procedures.
Prefer a position that requires a self-directed individual
with the ability to work effectively independently and as part of a team.
Created many user-friendly forms.
Strong problem solving skills with the ability to exercise good judgment.
Logged daily spending.
Paid incoming invoices.
Keyed payroll for wage and faculty members.
integrated computer index of filmed records.
I have ability to maintain confidential materials, work accurately
and independently, and prioritize tasks in a fast-paced environment; ability to make independent decisions;
demonstrated ability to draft, edit and proof written correspondence, and communicate in a professional and
Familiar with the fiscal aspects of business and working knowledge of bookkeeping/accounting
I enjoy travel of any kind that is work related.
01/1989 to 01/2001
Claims AssociateWal-Mart 1652 － Pulaski, VA
In the years with Wal-Mart, I experienced every job possible.
My duties varied from position to position.
came to Wal-Mart as a stocker then moved to the back offices.
I, from there, remained an office associate
until moving to the floor as a support Manager.
For the short time I was a support manager I retained all
I was finally asked to come back to the other office duties permanently because of a lack of
associates interested in filling my position.
I stayed in the office until leaving in 2001.
During time at Wal-
Mart, I was in charge of associates or at least responsible for them getting their jobs done.
As the support
Manager, I was responsible for the store opening and closing and all staff needed there in.
I worked with all
office machines, five key adding machines, computers, routers, copiers, telxons, scanners etc.
If there was
an office machine, I knew how to run it.
I supervised several department managers and their associates at
Worked all shifts necessary to complete projects assigned.
I traveled extensively for training
and to train various associates.
I was responsible for more than a million dollars a year in merchandise and
getting credit through various vendors.
Education and Training
BuisnessNew River Community College － Dublin, VABuisness
by touch, accounting, adding machines, administrative, advertisements, Basic, bookkeeping, brochures, clerical, closing, excellent communication, interpersonal skills, Computer Maintenance, hardware, credit, Customer Service, Data Entry, desktop publishing, Editing, edit, Equipment Maintenance, special events, fast, Fax, filling, forms, Inventory Management, materials, meetings, Excel, Mail, office applications, Office, Microsoft PowerPoint, Windows 7, Word, newsletters, office machines, Office Equipment, Web research, Payroll, personnel, Copier, copiers, presentations, problem solving skills, progress, Proofreading, Purchasing, quality, rapport, Relationship Management, researching, routers, scanners, Scheduling, seminars, spreadsheet, technical
support, Troubleshoot, type, workflow, workshops, written