Energetic [Job Title] with [Number] years experience in high-level executive support roles. Organized and professional.[Job Title] specializing in administrative support to busy law offices. Committed to delivering high quality results with little supervision.Dedicated and focused [Job Title] who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Seeking a role of increased responsibility and authority.[Job Title] adept at managing multiple projects with ease using expert time management methods.Dedicated and focused [Job Title] who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Seeking a role of increased responsibility and authority.[Job Title] adept at managing multiple projects with ease using expert time management methods.Resourceful and accomplished Office Manager with extensive office operations and personnel organization expertise.Versatile [Job Title] offering administrative experience in both corporate and non-profit office environments.Administrative Assistant focused on driving productivity by leveraging strong front office management skills.Personable Executive Assistant who capably maintains open lines of communication among senior executives, board members, shareholders, middle management and administrative staff.Receptionist who answers a high volume of incoming calls while handling in-person inquiries from clients and colleagues. Flexible and hardworking with the drive to succeed.
- COMPUTER SKILLS
- MS Word, Excel, PowerPoint, Access, Outlook, Oracle
- Windows XP/Vista
Microsoft Office proficiency
Excel spreadsheets
Meticulous attention to detail
Results-oriented
Results-oriented
Self-directed
Results-oriented
Self-directed
Time management
Professional and mature
Strong problem solver
Advanced MS Office Suite knowledge
Resourceful
Business writing
Dedicated team player
Strong interpersonal skills
Understands grammar
Proofreading
Human Resources Management (HRM)
Labor relations
QuickBooks expert
Certified Legal Office Assistant
AR/AP
Medical terminology
AS/400
Mail management
Meeting planning
Report writing
Report development
Schedule management
Legal administrative support
Self-starter
Detailed meeting minutes
Executive presentation development
Billing and coding
Workers' compensation knowledge
Claims appeal procedures
Dental terminology knowledge
Insurance eligibility verifications
Member, International Association of Administrative Professionals (IAAP)
Diploma, Siena High school, 1972-1976, Program Highlights: General Studies AGS, Wilbur Wright College 1976-1978. Program Highlights: General StudiesTop [Number]% of classEmphasis in [Subject]Student government representativeStudent government representativeStudent government representative[Name] Academic Achievement AwardCoursework in Library Science[Name] National Honor Society
Top [Number]% of classEmphasis in [Subject]Student government representative[Name] Academic Achievement AwardCoursework in Library Science[Name] National Honor SocietyOffice Administration courseworkBusiness Writing seminarMicrosoft Office Applications CertificateCoursework in Administrative TechnologyCoursework in Human Resource Management and Business Administration
- December 20, 2007 awarded for Initiative and work quality for periods of October 1, 2006-December 30, 2006 by Mark Manigault
- December 21, 2009 awarded for Initiative, work quantity, cooperation and flexibility by Don Burgett
- May 24, 2010 awarded for initiative, cooperation, follow-up and excellent customer service by Todd Parker, Fire Liaison
- July 7, 2010 awarded for extraordinary commitment of excellent customer service and organization by Deidre Goodwin Watershed Department
- August 19, 2011 Letter of Appreciation for outstanding customer service provided consistently for the Atlanta Fire Rescue Department by Captain Farrell J. Fisher
- Awarded Woman of the Year 2008
- Office of Fleet Services - Atlanta, GA Certificate in, Defensive Driving Course 2006, Program Highlights: Defensive Driving Course Certificate in, TLC's 2007 Annual Briefing for Administrative Professionals 2007, Program Highlights: Business Communication, Organization Management, Critical Analysis, etc. Certificate in, TLC's 2007 Annual Briefing for Administrative Professionals 2007, Program Highlights Certificate in, Microsoft Excel Course 2011, Program Highlights: Office & Computer Systems December 20, 2007 awarded for Initiative and work quality for periods of October 1, 2006-December 30, 2006 by Mark Manigault. December 21, 2009 awarded for Initiative, work quantity, cooperation and flexibility by Don Burgett. May 24, 2010 awarded for initiative, cooperation, follow-up and excellent customer service by Todd Parker, Fire Liaison. July 7, 2010 awarded for extraordinary commitment of excellent customer service and organization by Deidre Goodwin Watershed Department. May 11, 2011 General Howell Mill Shop accommodation for dedication to service and prompt and quality work performance by Deputy Fire Chief, Christopher Wessels. August 19, 2011 Letter of Appreciation for outstanding customer service provided consistently for the Atlanta Fire Rescue Department by Captain Farrell J. Fisher September 12, 2011 Letter of Appreciation for proving professionalism and diligent work for the Atlanta Police Executive Protection Unit by Sergeant David A. Jones Awarded Woman of the Year 2008 Women in the Works Honorees 2015 GEARS Administrative Professionals Training Conference 2011/2015
Coordinated all department functions for team of [Number]+ employees.Planned and executed all aspects of a major office headquarter move.Increased office organization by developing more efficient filing system and customer database protocols.Promoted to [Job Title] after [Number] months of employment.
Coordinated all department functions for team of [Number]+ employees.Planned and executed all aspects of a major office headquarter move.Increased office organization by developing more efficient filing system and customer database protocols.Promoted to [Job Title] after [Number] months of employment.Promoted to [Job Title] after [Number] months of employment.Received a merit raise for strong attention to detail, exemplary customer service and team-player attitude.Successfully planned and executed corporate meetings, lunches and special events for groups of [Number]+ employees.Developed and implemented company’s first employee manual outlining all proper business procedures and office policies.
Minneapolis, MN, 2006 - Current
- Planned travel arrangements for [Number] executives and staff.Drafted meeting agendas, supplied advance materials and executed follow-up for meetings and team conferences.Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.Designed electronic file systems and maintained electronic and paper files.Handled all media and public relations inquiries.Maintained the front desk and reception area in a neat and organized fashion.Served as central point of contact for all outside vendors needing to gain access to the building.Planned meetings and prepared conference rooms.Wrote reports and correspondence from dictation and handwritten notes.Maintained an up-to-date department organizational chart.Dispersed incoming mail to correct recipients throughout the office.Supplied key cards and building access to employees and visitors.Made copies, sent faxes and handled all incoming and outgoing correspondence.Facilitated working relationships with co-tenants and building management.Created PowerPoint presentations used for business development.Posted open positions on company and social media websites.Organized files, developed spreadsheets, faxed reports and scanned documents.Created weekly and monthly reports and presentations.Managed the day-to-day calendar for the company’s senior director.Properly routed agreements, contracts and invoices through the signature process.Received and distributed faxes and mail in a timely manner.Received and screened a high volume of internal and external communications, including email and mail.Maintained and reserved the executive conference room calendar.Cooperated with Medicare, Medicaid and private insurance providers to resolve billing issues.Managed daily office operations and maintenance of equipment.Created and maintained spreadsheets using advanced Excel functions and calculations to develop reports and lists.
Clerical, Customer Service, Database, General Administrative, Office Assistant, Receptionist, Retail Sales, Excel, Microsoft Excel, Access, Hydrology, Liaison, Ms Word, Oracle, Outlook, Power-point, Training, Watershed, Windows XP, Word
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