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Office Assistant Resume Example

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OFFICE ASSISTANT
Summary
Results driven professional seeking full time employment that will enable me to utilize my strong organizational, interpersonal and communication skills towards outstanding customer service, sales and customer satisfaction.
Highlights

Microsoft Office, CCC, ADP, and QuickBooks.

  • Computer Skills
  • Strong Communication Skills
  • Great Customer Support
Accomplishments

100 Percent customer Satisfaction Award 2006 and 2010

Experience
Olsson AssociatesJanuary 2005 to January 2012Office Assistant
Memphis , TN

Participated integral role in coordinating customer appointments, handled inventory.

Sustained customer satisfaction with coordinating with insurance companies and handling customer

claims.

Set up rental agreements for clients use during repair services.

Maintained updated information on progress and completion of full service auto body repairs.

Managed all aspects of accounts payable, accounts receivable, general ledger and customer service.

Over 6 years of general office experience, answering multi-line

phones and taking detailed messages for

all staff.

Followed up with all customers, maintained paperwork and billing.

Retained various annual log books to back up the computer generated receivables.

Norsk Hydro AsaJanuary 2003 to January 2005Front Desk Receptionist
Bensalem , PA

answer telephone, screen and direct calls


• take and relay messages

• provide information to callers

• greet persons entering organization

• direct persons to correct destination

• deal with queries from the public and customers

• ensure knowledge of staff movements in and out of organization

• monitor visitor access and maintain security awareness

• provide general administrative and clerical support

• prepare correspondence and documents

• receive and sort mail and deliveries

• schedule appointments

• maintain appointment diary either manually or electronically

• organize conference and meeting room bookings

• co-ordinate meetings and organize catering

• monitor and maintain office equipment

• control inventory relevant to reception area

• tidy and maintain the reception area

Hampton CollisionJanuary 2000 to January 2002Receptionist / Assistant
City , STATE
    Education
    Bethel High School1984High School DiplomaVolunteered at several local shelters, the Food Bank, and assisted living homes Headed Collections for Hurricane Sandy 2012 As well as Hosting local benefits in the Hampton Roads area.
    Skills
    accounts payable, accounts receivable, ADP, benefits, billing, clients, customer satisfaction, customer service, general ledger, general office, HP, insurance, inventory, Microsoft Office, painting, progress, QuickBooks, repairs, phones
    Build Your Own Now

    DISCLAIMER

    Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

    How this resume score could be improved?

    Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

    72Average
    Resume Strength
    • Completeness
    • Formatting
    • Word choice
    • Length
    • Measurable results
    • Strong summary
    • Clear contact info
    • Typos

    Resume Overview

    School Attended

    • Bethel High School

    Job Titles Held:

    • Office Assistant
    • Front Desk Receptionist
    • Receptionist / Assistant

    Degrees

    • High School Diploma

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