Office Assistant Resume Example Company Name

OFFICE ASSISTANT

Summary

Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team.

Skills

Proficient in Microsoft Excel and PowerPoint
Front office management skills
Office inventory management skills
Knowledge of office equipment

Microsoft Office and Outlook proficiency
Knowledgeable with multi line phone system and high volume calls.
Ability to multi task in fast paced environment

Experience

Office Assistant ||| / Company Name - City, State06/2017 - Current

Created agendas and communication materials for team meetings.
Handled all delegated tasks, including monthly and year to date reconciliations and expense reports.
Applied HIPAA Privacy and Security Regulations while handling patient information.
Reviewed medical records to meet insurance company requirements.
Entered procedure codes, diagnosis codes and patient information into billing software to facilitate invoicing and account management.
Used Microsoft Office and Outlook to manage provider schedules and keep calendar organized for 20 person practice.
Assessed medical codes on patient records and prepared invoices to be submitted to insurance companies.
Submitted and processed insurance claims to conduct medical code verifications and assessments.
Performed insurance verification, pre-certification and pre-authorization.
Answered high volume calls and answerEd customer questions.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Updated financial, customer and business records with accurate information each day, preventing data loss and keeping files current.
Managed reception and lobby area, greeted visitors and responded to requests for information.
Created and maintained spreadsheets and developed administrative and logistical reports.
Received and screened high volume of internal and external communications.
Scheduled appointments on behalf of staff members to keep office operations smooth and efficient.
Maintained business records by updating customer information.
Collected payments, issued receipts and updated accounts to reflect new balances.
Dispersed incoming mail to correct recipients throughout office.
Organized files, developed spreadsheets, faxed reports and scanned documents.

Cocktail Waitress / Company Name - City, State01/2014 - 06/2017

Attended to new customers quickly to inquire about drinks and start off dining experience with prompt beverage service.
Applied safe food handling and optimal cleaning strategies to protect customers and maintain proper sanitation.
Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
Addressed any concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
Updated repeat customers on menu changes and updates to maintain quality service relationships.
Assisted in preparing for special functions and banquets by setting up and taking down tables and chairs and decorating.
Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
Recommended and served alcoholic beverages to patrons during high-volume shifts.
Closely monitored customers' intoxication levels and discontinued alcohol service, removed from premises or requested assistance from security.
Maintained accurate cash handling practices while efficiently serving customers.
Created rapport with new and returning patrons to foster guest satisfaction.
Calculated charges, issued table checks and collected payments from customers.

Sales Associate / Company Name - City, State09/2013 - 01/2014

Kept apprised of emerging trends and provided informative customer service to assist in product selection.
Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
Trained all new sales employees on effective sales, service and operational strategies to maximize team performance.
Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
Processed orders through system and coordinated product deliveries.
Stocked shelves and supplies and organized displays to focus customer attention on specific items.
Educated customers on product and service offerings.
Recommended merchandise to customers based on needs and preferences.
Stayed up to date on store promotions, payment policies and security practices.
Helped customers sign up for loyalty programs and submitted completed paperwork.

Cocktail Server / Company Name - City, State03/2012 - 11/2013

Met or exceeded sales targets on consistent basis with proactive promotional strategies and dessert mentions.
Attended to new customers quickly to inquire about drinks and start off dining experience with prompt beverage service.
Communicated effectively with kitchen staff regarding customer allergies, dietary needs and other special requests.
Addressed any concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
Updated repeat customers on menu changes and updates to maintain quality service relationships.
Kept tables neat, cleared away dirty dishes, wiped down surfaces and refreshed glasses.
Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
Created rapport with new and returning patrons to foster guest satisfaction.
Calculated charges, issued table checks and collected payments from customers.
Maintained accurate cash handling practices while efficiently serving customers.

Education and Training

Cypress College - City, StateSome College (No Degree): Business

Resume Overview

School Attended

Cypress College

Job Titles Held:

Office Assistant |||
Cocktail Waitress
Sales Associate
Cocktail Server

Degrees

Cypress College - City, State Some College (No Degree) : Business

Office Assistant Resume Example

Resume Score: 80%

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