Office Assistant Resume Example
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OFFICE ASSISTANT
Summary
Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team.
Skills
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Experience
Office Assistant ||| / Tishman Speyer - Seattle , WA06/2017 - Current
- Created agendas and communication materials for team meetings.
- Handled all delegated tasks, including monthly and year to date reconciliations and expense reports.
- Applied HIPAA Privacy and Security Regulations while handling patient information.
- Reviewed medical records to meet insurance company requirements.
- Entered procedure codes, diagnosis codes and patient information into billing software to facilitate invoicing and account management.
- Used Microsoft Office and Outlook to manage provider schedules and keep calendar organized for 20 person practice.
- Assessed medical codes on patient records and prepared invoices to be submitted to insurance companies.
- Submitted and processed insurance claims to conduct medical code verifications and assessments.
- Performed insurance verification, pre-certification and pre-authorization.
- Answered high volume calls and answerEd customer questions.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Updated financial, customer and business records with accurate information each day, preventing data loss and keeping files current.
- Managed reception and lobby area, greeted visitors and responded to requests for information.
- Created and maintained spreadsheets and developed administrative and logistical reports.
- Received and screened high volume of internal and external communications.
- Scheduled appointments on behalf of staff members to keep office operations smooth and efficient.
- Maintained business records by updating customer information.
- Collected payments, issued receipts and updated accounts to reflect new balances.
- Dispersed incoming mail to correct recipients throughout office.
- Organized files, developed spreadsheets, faxed reports and scanned documents.
Cocktail Waitress / Columbia Country Club - Chevy Chase , MD01/2014 - 06/2017
- Attended to new customers quickly to inquire about drinks and start off dining experience with prompt beverage service.
- Applied safe food handling and optimal cleaning strategies to protect customers and maintain proper sanitation.
- Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
- Addressed any concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
- Updated repeatcustomers on menu changes and updates to maintain quality service relationships.
- Assisted in preparing for special functions and banquets by setting up and taking down tables and chairs and decorating.
- Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
- Recommended and served alcoholic beverages to patrons during high-volume shifts.
- Closely monitored customers' intoxication levels and discontinued alcohol service, removed from premises or requested assistance from security.
- Maintained accurate cash handling practices while efficiently serving customers.
- Created rapport with new and returning patrons to foster guest satisfaction.
- Calculated charges, issued table checks and collected payments from customers.
Sales Associate / Toys R Us - City , STATE09/2013 - 01/2014
- Kept apprised of emerging trends and provided informative customer service to assist in product selection.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Trained all new sales employees on effective sales, service and operational strategies to maximize team performance.
- Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
- Processed orders through system and coordinated product deliveries.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Educated customers on product and service offerings.
- Recommended merchandise to customers based on needs and preferences.
- Stayed up to date on store promotions, payment policies and security practices.
- Helped customers sign up for loyalty programs and submitted completed paperwork.
Cocktail Server / Buffalo Wild Wings - City , STATE03/2012 - 11/2013
- Met or exceeded sales targets on consistent basis with proactive promotional strategies and dessert mentions.
- Attended to new customers quickly to inquire about drinks and start off dining experience with prompt beverage service.
- Communicated effectively with kitchen staff regarding customer allergies, dietary needs and other special requests.
- Addressed any concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
- Updated repeat customers on menu changes and updates to maintain quality service relationships.
- Kept tables neat, cleared away dirty dishes, wiped down surfaces and refreshed glasses.
- Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
- Created rapport with new and returning patrons to foster guest satisfaction.
- Calculated charges, issued table checks and collected payments from customers.
- Maintained accurate cash handling practices while efficiently serving customers.
Education and Training
Cypress College - City, StateSome College (No Degree): Business
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Resume Overview
School Attended
- Cypress College
Job Titles Held:
- Office Assistant |||
- Cocktail Waitress
- Sales Associate
- Cocktail Server
Degrees
- Cypress College -
City,
State Some College (No Degree) : Business
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