LiveCareer-Resume

office assistant resume example with 1+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Summary

Professional and well-rounded [Job Title] with excellent clerical and team support skills. Successful at satisfying customer needs while tackling daily office priorities. Smooth when handling administrative tasks by coordinating mail, records and travel arrangements. Upbeat Restaurant Team Member multitasking and pleasantly greeting guests. Valuable and committed individual willing to pitch in and help with any task. Energetic Restaurant Team Member remaining composed in fast-paced environments. Knowledgeable individual willing to take customer orders and clean areas so that the restaurant exceeds food safety regulations. Outgoing employee with great attendance record. Reliable individual willing to handle various duties, including taking orders, cleaning workstations and monitoring cook times. Determined Restaurant Team Member with pleasant personality and desire to learn new tasks. Sociable Waiter skilled at operating in fast-paced environments with demanding objectives for sales, service and quality. Enthusiastic team player successful at multitasking and delivering friendly, prompt service to all customers. Well-versed in maintaining clean and orderly tables, making personalized menu recommendations and managing closing duties such as reconciling cash drawers and restocking items to prepare for following shift.

Skills
  • QuickBooks
  • Executive presentation development
  • Mail management
  • QuickBooks expert
  • Meeting planning
  • Business writing
  • Price memorization
  • Special dietary requirements
  • Food safety understanding
  • High-volume dining
  • Dining customer service
  • Dish preparation
  • Menu memorization
  • Effective customer upselling
  • Table setting arrangements
  • Check payment processing
  • Food inspection
  • Table Bussing
  • Quality control
  • Menu knowledge
  • Safe food handling
  • Seating assignment preparation
  • Dining crew workflow optimization
  • Service prioritization
Experience
Office Assistant, 08/2020 to 05/2021
Park Hotels & ResortsOak Brook, IL,
  • Greeted visitors or callers daily to handle questions or direct to appropriate staff.
  • Documented and routed business correspondence to manage office paperwork.
  • Organized files, developed spreadsheets, faxed reports and scanned documents to bolster organizational workflow.
  • Collected payments, issued receipts and updated accounts to reflect new balances.
  • Offered diverse clerical support to office team members, including managing correspondence, answering telephone calls and tracking documentation.
  • Maintained business records by updating customer information.
  • Answered approximately 20 phone calls daily and pleasantly welcomed visitors to office.
  • Updated financial, customer and business records with accurate information each day, preventing data loss and keeping files current.
  • Dispersed incoming mail to correct recipients throughout office.
  • Handled requests-for-information, delegating tasks to appropriate employee to optimize customer service.
  • Monitored calendars and scheduled appointments based on availability and established load limits.
Cashier Assistant/Server, 11/2019 to 05/2021
Four Seasons Hotels IncVail, CO,
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Helped supervisor control customer flow and backed-up lines by running registers during busy periods.
  • Swept and mopped front end during shifts to maintain professional appearance.
  • Backed up cashiers ringing up large number of customers by bagging products.
  • Handled merchandising and restocking needs for multiple checkout lanes.
  • Gained broad base knowledge in restaurant operations, both front-of-house and back-of-house.
  • Reset tables between guests, refilled condiments and wiped down surfaces.
  • Completed final preparations of dishes and quickly delivered items to customers.
  • Relayed orders and special requests to cooks.
  • Offered insight into menu items to answer customer questions.
  • Responded quickly to customer concerns and escalated major issues to management.
  • Monitored tables for guest needs and customer service opportunities.
  • Assisted servers as needed to optimize guest dining experience.
  • Memorized dining room floor plans and understood seat number system.
  • Inventoried food supplies to determine needs and replenish stations.
Hostess, 09/2020 to 03/2021
Cripple Creek SteakhouseCity, STATE,
  • Greeted guests and gathered information to seat groups or place on waitlist.
  • Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
  • Escorted guests to seating area, furnished menus and highlighted daily specials.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Accommodated guests with children and special needs to promote comfortable dining experience.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
  • Developed long-term relationships with customers to increase opportunities for repeat business.
  • Cleaned and restocked counter areas, replenished cash drawer and checked server supplies to facilitate operations.
  • Managed guest expectations by relaying information regarding hours, wait times and specials.
  • Stayed attentive to server availability and table turnover to seat guests quickly.
  • Communicated with servers about new tables, changes in food availability and customer comments.
  • Performed walked throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
Education and Training
High School Diploma: , Expected in 05/2021 to Del Rio High School - Del Rio, TX
GPA:
Bachelor of Arts: Criminal Justice, Expected in 05/2025 to Our Lady of The Lake University - San Antonio, TX
GPA:
Languages
English:
Native/ Bilingual
Negotiated:
Spanish:
Native/ Bilingual
Negotiated:
Accomplishments
  • Developed and implemented company's first employee manual outlining all proper business procedures and office policies.
  • Increased office organization by developing more efficient filing system and customer database protocols.
  • Consistently maintained high customer satisfaction ratings.

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Resume Overview

School Attended

  • Del Rio High School
  • Our Lady of The Lake University

Job Titles Held:

  • Office Assistant
  • Cashier Assistant/Server
  • Hostess

Degrees

  • High School Diploma
  • Bachelor of Arts

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

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