Office Assistant resume example with 20+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Professional Summary

Reliable Office Assistant with experience managing front desk operations and offering general office support. Detail-oriented specialist with background coordinating scheduling and record-keeping. Good at multi-tasking.

  • Scheduling
  • Team Bonding
  • Office administration
  • Administrative support
  • Sorting and labeling
Work History
11/2015 to 06/2020 Office Assistant Public Health Seattle & King County | Kent, WA,
  • Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members.
  • Maintained clean reception area to promote positive, professional environment for all stakeholders, including supervisor and clients.
  • Responded to requests for information from various individuals by providing appropriate documents.
  • Welcomed office visitors warmly and alerted staff to arrivals of scheduled appointments.
  • Managed multi-line telephone system and greeted claimants during office visits.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Remained solutions-oriented in face of complex problems to assist management and overall business direction.
  • Managed smooth processing of extra session paperwork to support office productivity.
  • Checked each classroom upon arrival for heat or air conditioning
  • In charge of door security-buzzed people in after observing on monitor
09/1992 to 10/2015 Extended Day Teacher The Sunshine House Early Learning Academy | Spartanburg, SC,
  • Utilized approved behavior management strategies to maintain discipline.
  • Kept all students in care safe and supported individual needs.
  • Developed special events for students and parents.
  • Planned fun and engaging activities to keep students occupied and provide additional learning opportunities.
  • Communicated openly with program leadership to maximize success of all care activities.
  • Trained and supervised site staff in conjunction with second teacher or assistant
  • Connected and frequently communicated with students and parents regarding programs, policies and individual needs.
  • Maintained confidentiality of records by using appropriate data security methods.
  • Created fun, age-appropriate activities, including Arts and Crafts for children aged 5 through 12..
  • Supervised up to25 students during outdoor exercise periods, monitoring group and individual safety.
  • Planned, arranged and led field trips to local points of interest to allow for discovery learning.
  • Completed and kept records related to program and individual students for future use by other personnel.
  • Scheduled activities, including mini-lessons, art projects and unstructured playtime for school-age children.
  • Assessed and looked after 45 students by working closely with staff and efficiently planning and coordinating work.
  • Fostered student curiosity and interest through creative hands-on activities, including nature walks and making a collage out of collected items.
  • Increased educational expertise and knowledge of Special needs students by participating in instructor-oriented workshops.
  • Met with students, and parents to address and resolve students' behavioral and academic issues.
  • Participated in department meetings to provide input to colleagues about student achievement and improvement.
  • Assisted students of all ability levels develop life-long learning skills and good study habits.
  • Kept students on-task with proactive behavior modification and positive reinforcement strategies.
  • Modified lessons and curriculum to accommodate diverse learners by using strategies such as peer-assisted learning and group work.
  • Promoted physical, mental and social development by implementing classroom games and outdoor recreational activities.
  • Maintained accurate and complete records for 45 students.
  • Boosted cultural awareness by incorporating children's literature from world cultures.
04/1982 to 04/2005 Doll Maker Legacy Health System | Sandy, OR,
  • Assembled created and produced dolls according to changing daily work orders and specific customer needs.
  • Inspected products and machines to maintain quality and efficiency.
  • Performed general equipment maintenance and repair to minimize downtime. Two sewing machines. Small serger.
  • Inspected finished products for quality and adherence to customer specifications.
  • Monitored production schedule to keep proper amount of doll inventory on hand.
  • Made sure that products were produced on time and are of good quality.
  • Deciding which craft shows to work
  • Create displays both indoor and out door
  • Calculate reasonable prices- something for everyone
  • Create an easy to make loss leader- sales should cover rental fee.
  • Also sold original art work and other country crafts
  • Dolls were quite successful
06/1968 to 06/1974 Medical Technologist State Of Rhode Island | City, STATE,
  • Followed laboratory protocols for specimen processing, analysis and results reporting.
  • Conducted chemical analysis of body fluids to determine presence of normal and abnormal components.
  • Participated in essential quality improvement programs to maintain accurate and timely laboratory testing and meet customer needs.
  • Established and monitored quality assurance programs and activities to maintain accuracy of laboratory results.
  • Analyzed samples of biological material for chemical content and reaction.
  • Maintained required laboratory supplies inventory, and verified viability of supplies prior to use.
  • Operated, calibrated and maintained sophisticated instruments and equipment to facilitate quality laboratory and patient care operations.
  • Analyzed laboratory findings to check accuracy of results.
  • Identified patient and labeled specimens with correct information to protect patient from adverse errors.
  • Employed microscopic techniques to collect and study blood samples to determine number of cells, morphology and blood group, assessing compatibility for transfusion purposes.
  • Performed dehydration of sample using formalin to prepare tissue for microscopic examination by pathologists.
Expected in 05/1969 Bachelor of Science | Medical Technology University of Rhode Island, Kingston, RI GPA:

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Resume Overview

School Attended

  • University of Rhode Island

Job Titles Held:

  • Office Assistant
  • Extended Day Teacher
  • Doll Maker
  • Medical Technologist


  • Bachelor of Science

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