Livecareer-Resume
Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary

I have experience as a professional and well-rounded office assistant with superior clerical skills and retail expertise. I am successful at satisfying customer needs while meeting and exceeding business objectives. I can smoothly handle administrative tasks, including coordinating mail, and records. I am also a polite and attentive sales associate offering excellent customer service, organization and time management skills. I am experienced in coordinating invoicing and billing activities an bring 8 years of retail and administrative experience in multiple business settings.

Skills
  • Mail management
  • Minor knowledge in Excel spreadsheets
  • Understands grammar
  • Time management
  • Strong interpersonal skills
  • Self-starter
  • Dedicated team player
  • Professional and mature
  • Report writing
  • Merchandising knowledge
  • Relationship selling
  • Cash handling accuracy
  • Sales development
  • Sales expertise
  • Reliable and punctual
  • Customer- and service-oriented
  • Retail merchandising expertise
  • Documentation and recordkeeping
  • Money handling
  • Product Sales
  • Team player mentality
  • Cash register operation
  • Listening skills
  • Outgoing personality
  • POS system operation
  • Opening and closing procedures
  • Food safety understanding
  • Relationship building
  • Preparation oversight
  • Multitasking
  • People skills
  • Active listening
Work History
03/2018 to 09/2019
Office Assistant Rv Retailer Prescott, AZ,
  • Updated financial, customer and business records with accurate information each day, preventing data loss and keeping files current.
  • Handled requests-for-information, delegating tasks to appropriate employee to optimize customer service.
  • Oversaw workforce management and staff scheduling to keep office operations smooth and efficient.
  • Tracked office stock and maintained inventory in neat and organized fashion.
  • Monitored calendars and scheduled appointments based on the appliance technician & delivery men's availability and established load limits.
  • Filed and retrieved records to support business needs and boost team productivity.
  • Answered approximately 30-50 phone calls daily and pleasantly welcomed visitors to office.
  • Supported office needs including taking messages, scanning documents and routing business correspondence.
  • Collected payments, issued receipts and updated accounts to reflect new balances.
  • Maintained business records by updating customer information.
  • Dispersed incoming mail to correct recipients throughout office.
  • Greeted visitors or callers daily to handle inquiries or direct to appropriate persons.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Kept apprised of emerging trends and provided informative customer service to assist in product selection.
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Helped average of 15-20 customers per day by responding to inquiries and locating products.
  • Processed orders through the company's data system and coordinated product deliveries.
02/2017 to 02/2018
Permit Coordinator Everstream Milwaukee, WI,
  • Traveled to various establishments to check licenses and permits.
  • Handled payment collection for new or renewed licenses, issued receipts and updated accounts.
  • Maintained knowledge of solar laws through city officials and plan engineers.
  • Input data and updated SolarCity employee portal with updates on pending jobs.
  • Performed activities on time while maintaining regular attendance and punctuality to support scheduling and work coverage.
  • Checked documentation for appropriate coding, catching errors and making revisions.
  • Contributed to development, planning and completion of project initiatives.
09/2015 to 02/2017
Sales Associate True Religion Apparel, Inc. Allen, TX,
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Kept apprised of emerging trends and provided informative customer service to assist in product selection.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
  • Helped average of 10-12 customers per day by responding to inquiries and locating products.
  • Prepared cash deposits up to $5000 with zero discrepancies.
  • Collaborated with fellow sales team members to achieve group targets, frequently exceeding quotas 15% or more.
  • Assisted customers by finding needed clothing items and checking inventory for items at other locations.
  • Maintained well-stocked and organized sales floor with latest merchandise to drive sustained sales revenue.
  • Reset store displays for special events and seasonal merchandise changes.
  • Mentored new employees on customer service, money handling and organizing strategies to maximize performance, productivity and team success.
  • Listened to customer needs to identify and recommend optimal product selections.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
06/2012 to 09/2015
Sandwich Artist Renown Health Reno, NV,
  • Prepared food items such as deli and hot sandwiches to meet customer specifications.
  • Maximized time by restocking counter supplies and condiment stations, cleaning windows and emptying trash cans during slow periods.
  • Maintained clean, well-organized and properly sanitized front counter area to greet customers.
  • Delivered superior customer service focused on quality and meeting customer needs quickly and efficiently.
  • Organized food preparation stations and replenished supplies regularly.
  • Completed efficient store opening and closing procedures each day.
  • Performed food preparation tasks by making salads, brewing coffee and tea and slicing meats.
  • Took orders, prepared foods and processed payments.
  • Assisted in preparing food by cutting, chopping and marinating meats, vegetables and fruits.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Completed opening, closing and shift change tasks to promote store efficiency.
  • Assisted customers, including answering questions and preparing orders.
  • Talked pleasantly with customers while taking orders and promoted positive image for business.
  • Restocked kitchen supplies by rotating food according to dates and frequency of use.
  • Answered guest questions, delivering most accurate and updated information available.
  • Verified orders and bagged items for easy transport.
  • Quickly prepared accurate orders within expected 10-minute timeframe.
  • Kept customer and food preparation areas clean and well-organized for maximum efficiency.
  • Maximized customer satisfaction by quickly addressing and resolving complaints with food or service.
  • Complied with safety and sanitation guidelines to maintain health and well-being of customers and other staff.
  • Used POS system and cash register to receive payments by cash, check, credit card and voucher.
Education
Expected in 06/2011
High School Diploma:
San Juan Hills High School - San Juan Capistrano, CA
GPA:
  • Graduated with 3.6 GPA
Expected in
No Degree: Fashion Merchandising
Orange Coast College - Costa Mesa, CA
GPA:
Expected in
No Degree: Fashion Merchandising
Saddleback College - Mission Viejo, CA
GPA:

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Resume Overview

School Attended

  • San Juan Hills High School
  • Orange Coast College
  • Saddleback College

Job Titles Held:

  • Office Assistant
  • Permit Coordinator
  • Sales Associate
  • Sandwich Artist

Degrees

  • High School Diploma
  • No Degree
  • No Degree

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