Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team.
Skills
Excel spreadsheets
Meeting planning
Mail management
AS/400
Dedicated team player
Meticulous attention to detail
Professional and mature
Strong problem solver
Strong interpersonal skills
Understands grammar
Billing and coding
Proofreading
Report writing
Report development
Experience
Office Assistant, 08/2018 to 05/2020 Salt Lake County – Midvale, UT,
Managed reception and lobby area, greeted visitors and responded to requests for information.
Maintained business records by updating customer information.
Scheduled appointments on behalf of staff members to keep office operations smooth and efficient.
Monitored calendars and scheduled appointments based on staff availability and established load limits.
Dispersed incoming mail to correct recipients throughout office.
Offered diverse clerical support to office team members, including managing correspondence, answering telephone calls and tracking documentation.
Created and updated Excel spreadsheets to document and report on administrative data.
Created and updated student profiles using the SUNY academic software and programs.
Processed immigration paperwork efficiently to support smooth office procedures.
Processed international admissions applications efficiently to support smooth office procedures.
Filed and retrieved records to support business needs and boost team productivity.
Assisted with administrative tasks, including filing, answering phones and shipping materials domestically and internationally.
Tracked office stock and maintained inventory in neat and organized fashion.
Organized files, developed spreadsheets, faxed reports and scanned documents.
Administered physical and digital filing systems, keeping records well-organized and easily retrievable by team members.
Produced professional and error-free letters, presentations and spreadsheets.
Created and maintained spreadsheets and developed administrative and logistical reports.
Updated financial, customer and business records with accurate information each day, preventing data loss and keeping files current.
Babysitter, 04/2015 to 05/2019 Town Sports International Holdings Inc – Garnerville, NY,
Secured indoor and outdoor premises to protect children under care.
Observed and monitored play to identify developmental strengths and target areas for enrichment activities.
Helped prepare meals, snacks and refreshments for children, accounting for individual dietary needs and restrictions.
Planned fun excursions to enhance physical abilities and expose children to stimulating, educational activities.
Provided children with nurturing, safe environments to promote emotional, social and intellectual growth.
Helped children complete homework and special assignments daily to support academic performance.
Monitored playtime to prevent overuse of technology, television or other detrimental influences.
Read variety of books to children to promote language development skills.
Cared for children aged 1-9, including tasks such as feeding, dressing and directing activities.
Cleaned and tidied living room and play areas after activities.
Enforced rules to teach manners and maintain safe environment.
Led children in tidying up, handwashing and bathing to teach responsibility.
Kept parents' contact information, emergency services phone number and child’s health history on hand in case of emergency situations.
Helped with bathing, dressing, teeth brushing and diapering to promote healthy personal hygiene and good oral health.
Calculated amount owed for services and collected payment from parents.
Cut snack foods into bite-sized pieces before serving to young children and monitored closely during snack time to prevent choking.
Accompanied children on outings to approved locations as well as after-school activities.
Assisted children with bathing and potty training to instill good hygiene from young age.
Developed lasting, professional relationships with families by encouraging open communication and delivering positive feedback.
Discussed new developments, misbehavior and concerns with parents or guardians.
Assisted younger children with learning how to accomplish small, age-appropriate jobs.
Devised activities helping promote physical and mental development.
Recorded information about behavior, food served and medications administered.
Cleaned toys, play equipment, dishes and other surfaces to keep facility sanitary.
Built relationships with children by regularly discussing school, friends and favorite activities.
Fostered learning relationships with children by creating educational and productive games and projects.
Discussed household rules, children's progress and routines with parents to foster stable and structured environment.
Organized and planned age-appropriate lessons involving reading, crafts, sensory play and learning the alphabet.
Monitored children's safety and well-being to prevent accidents and falls.
Provided healthy and nutritious snacks and meals according to individual needs.
Cashier, 06/2017 to 05/2018 Marigold Catering – Cleveland, OH,
Provided assistance with purchases, and locating items.
Read weekly sales inserts and monitored price changes.
Helped customers find specific products, answering questions and offering advice.
Wrapped items and bagged purchases properly to prevent merchandise breakage.
Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
Troubleshot and resolved issues with cash registers, card scanners and printers.
Assisted customers with account updates, new service additions and promotional offers.
Processed customer payments quickly and returned exact change and receipts.
Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
Resolved issues regarding customer complaints and escalated worsening concerns to manager for remediation.
Assisted the manager with completing end-of-day counts and securing funds to prevent loss or theft.
Processed all sales transactions accurately and promptly to prevent long customer wait times.
Worked closely with front-end staff to assist customers.
Welcomed customers, offering assistance to help find necessary store items.
Wiped down counters and displays to remove debris and maintain cleanliness.
Monitored sidewalk sales events to protect products, added new merchandise and rang up purchases at outside registers.
Education and Training
High School Diploma: , Expected in 2017 Plattsburgh High School - Plattsburgh, NY GPA:
Bachelor of Science: Sociology And Anthropology, Expected in SUNY College At Plattsburgh - Plattsburgh, NY GPA:
Major in Sociology
Minor in Anthropology
Completed coursework in Sociology, Psychology, Anthropology, and several modern languages.
Unsung Hero Award Recipient
Accomplishments
Increased office organization by developing more efficient filing system and customer database protocols.
Received an award for strong attention to detail, exemplary customer service and team-player attitude.
Activities and Honors
Graduated High School with an Advanced Regents Diploma
Awarded the Student Unsung Hero Award by SUNY Plattsburgh
Additional Information
Can speak, read, and write Spanish at an Intermediate level.
Can sign and interpret Sign Language at an intermediate level.
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