Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Professional Summary
Innovative Office Assistant with over 20 years of experience. Outgoing and supportive worker with talent for organization and great time management skills. Committed to proactive thinking and reliability. Orderly Office Assistant with proven history of increasing productivity while decreasing office spending. Reliable and professional worker dedicated to fantastic service.
Skills
Excellent planner and coordinator
Advanced clerical knowledge
Accounting familiarity
Spreadsheet management
Filing and data archiving
Expense reporting
Accounts payable and receivable
Customer service-oriented
Office administration
Sorting and labeling
Administrative support
Flexible
Professional phone etiquette
Mail handling
Scheduling
Data entry
Excellent communication skills
Invoice processing
Bookkeeping
Appointment setting
Critical thinker
Work History
10/1995 to 12/2006Office ManagerPromedica Senior Care | Geneva, IL,
Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
Oversaw office financial management, including AP/AR and payroll administration.
Created and managed electronic customer records, encompassing data entry and administrative functions related to billing and accounts receivable.
06/2011 to 06/2012Quartermaster/SchedulerHogan | Plant City, FL,
Managed financial documentations such as expense reports and invoices.
Enhanced office efficiency by handling 30+ callers per day.
Kept detailed records of office inventories and placed $12,000 orders for more supplies.
Carried out front office duties utilizing data entry skills in framework of medical database.
Maintained office supplies inventory by checking stock and ordering new supplies as needed.
Completed skilled administrative work to support all office staff and operational requirements.
Completed and filed financial documentation for accounting purposes.
Received, recorded and addressed incoming and outgoing communication via telephone and email.
Scheduled over 300 employees
Stocked 20 ambulances
Stocked 15 EMS Stations
05/2000 to 09/2013Secretary/TresurerSelect Express & Logistics | Florence, SC,
Entered financial data into company accounting database for verification and reconciliation, maintaining accurate and current accounts at all times.
Eliminated discrepancies in finances by expertly documenting and handling bank deposits and managing statements.
Drafted professional business memos, letters and marketing copy to support business objectives and growth.
Wrote and proofread error-free letters, memoranda and other business correspondence.
Managed inventory, placed orders and handled payment for office supplies.
Maintained office supplies inventory by checking stock and ordering new supplies as needed.
Wrote and enforced effective administrative procedure plans to reduce errors and prevent process delays.
Assisted in writing reports and developing Powerpoint presentations.
Kept office equipment functional and supplies well-stocked to promote efficient operations.
Maintained office supplies by checking stocks and placing orders.
Set up and maintained physical and electronic filing systems.
Documented and shared monthly meeting minutes.
03/2014 to CurrentOffice ClerkSol Midwifery | City, STATE,
Boosted file efficiency and reduced storage space with proactive management of records and elimination of redundancy.
Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
Tracked and recorded expenses and reconciled accounts to maintain accurate, current and compliant financial records.
Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.
Delivered expert clerical support by efficiently handling wide range of routine and special requirements.
Informed and supported business leaders through consistent communication and administrative support duties.
Prepared packages for shipment, pickup and courier services for prompt delivery to customers.
Interacted with customers professionally by phone, email or in-person to provide information and direct to desired staff members.
Carried out administrative tasks by communicating with clients, distributing mail and scanning documents.
Verified cards, gave change and collected and processed over $4000 worth of credit card payments.
Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Provided quality clerical support through data entry, document management, email correspondence and overseeing operation of office equipment.
Kept reception area clean and neat to give visitors positive first impression.
Provided clerical support to 5 company employees by copying, faxing and filing documents.
Managed multiple projects simultaneously using organizational and analytical skills.
Received and routed business correspondence to correct departments and staff members.
Maintained composure in stressful situations and continued to provide helpful and kind guest services for fantastic customer satisfaction.
07/2019 to CurrentOffice AssistantIndy Center For Family Wellness | City, STATE,
Interacted with customers professionally by phone, email or in-person to provide information and direct to desired staff members.
Processed payments and documented account changes for financial accuracy and transparency.
Tracked and recorded expenses and reconciled accounts to maintain accurate, current and compliant financial records.
Managed multi-line telephone system and greeted claimants during office visits.
Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Ensured business records were accurate by consistently updating customer information.
Greeted numerous visitors, including VIPs, vendors and interview candidates.
Managed office operations while scheduling appointments for 5 department managers.
Welcomed office visitors warmly and alerted staff to arrivals of scheduled appointments.
Tracked inventory and ordered office supplies encouraging cost-effective solutions.
Kept business, customer and financial records current and accurate to stay on top of changing information and avoid lost data.
Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.
Answered and quickly redirected up to 50 calls per day.
Education
Expected in 06/1996High School Diploma | Noblesville High School, Noblesville, INGPA:
Expected in | CosmotologyHair Fashions By Kaye Beauty College, Noblesville, INGPA:
Expected in 07/2008Certification | Emergency Medical TechnologyRiverview EMT Basic Course, Noblesville, iN, GPA:
Expected in 01/2008 | FirefighterWayne Township Volunteer Fire Department, Noblesville, iN, GPA:
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