Office Assistant Resume Example

As a seasonal clerk, it is essential to have strong office and computer application skills. The necessities that are required of a Seasonal clerk include; following and listening to instructions, completing tasks before deadlines, customer service, and multitasking. Duties performed on a daily basis include: Mail; mail is done daily which involves receiving, opening, date stamping, sorting, and distributing mail to various units. Filing; Once forms and applications are processed, I then organize forms based on app type and file in proper folders based on alphabetical order. Computer applications and Databases; Once I receive forms and applications, I then enter information from the applications into the database for recording. For applications already in the system, I update and add new information to existing records. Proofreading; proofreading is performed often when receiving incoming applications which requires reading, paying close attention to detail, and understanding documents. Maintaining and operating office machinery; another duty that is required is operating office machinery such as phones, printers, and fax machines. Processing Requests; I assist with processing requests as directed through DOJ's AAJC database for agency's wanting access to review applicants background check results for whenever the agency's conduct background checks before they hire a potential applicant. processing name and address changes through our helpline desk is also a common task.

• Provided quality clerical support through data entry, document management, email correspondence and overseeing operation of office equipment.
• Interacted with customers professionally by phone, email or in-person to provide information and direct to desired staff members.
• Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.
• Provided clerical support Applicant Response employees by copying, faxing and filing documents.
• Evaluated completeness, accuracy and integrity of Authorization Applications and Custodian of Record Applications.
• Reviewed records, paperwork and orders for errors and resolved issues with minimal direction.
• Assisted customers by answering questions and fulfilling requests.
• Completed AAJC Migration project and work assignments ahead of tight deadlines by using time management skills and knowledge.
• Maintained accurate and current alphanumeric filing system for optimal recordkeeping efficiency.

Being a cashier requires me to have the necessary skills to use technology including point of sales computers (cash registers, payment terminals and self checkout machines), work as part of a team, multitask to provide great customer service. My job requires me to multitask: I am timed on each transaction and am required to complete transactions accurately and efficiently while connecting with each guest by eye contact, an authentic smile and engaging in appropriate conversations while completing transactions accurately and efficiently and complying with all cash handling and safety related procedures, then acknowledging the next waiting guest as soon as they arrive in my lane. Routine duties include ringing up purchases and handling customer orders to make sure they're served quickly and efficiently, handling returns and refunds, working with deposit and withdrawals of large funds, answering calls, resolving guest concerns in a positive and helpful manner, assisting customers with their questions about products and merchandise, and stalking shelves.

• Restocked, arranged and organized merchandise in front lanes to drive product sales.
• Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
• Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
• Operated cash register for cash, check and credit card transactions with accuracy.
• Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
• Counted cash in register drawer at beginning and end of shift.
• Processed POS transactions, including checks, cash and credit purchases or refunds.