Office Assistant Resume Example

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Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -
Professional Summary

Dependable Office Assistant III with over 7 years of experience in customer service, recordkeeping, focused and prepared for daily requirements. Providing business correspondence, detailed reports and useful spreadsheets using diverse software programs and technical skills. Respectful, punctual and hardworking.

Skilled in cultivating positive relationships with clients and colleagues. Responsible and effective in multitasking environments. Experience in communicating effectively in English/Spanish with people of all ages

  • Excellent Customer Service
  • Microsoft Office, internal database
  • Team Collaboration,reliable and friendly
  • Problem Solving
  • Data Entry and Recording
  • Organization skills
  • Strong Verbal and Written Communication skills in English and Spanish
  • Flexible and Adaptable
  • Multitasking, Prioritization and Time management
  • Reliable and Punctual
  • Office Machine Operation
  • Record Sorting and Filing
  • Editing and Proofreading
  • Materials Organization
Work History
09/2015 to Current
Office Assistant Specialists On Call Reston, VA,
  • Interact with customers professionally by phone, email or in-person to provide information
  • Assist prospective International Participants with information and steps to register and process a Student Visa
  • Deliver clerical support by efficiently handling wide range of routines and schedules
  • Create & Maintain high-quality documents, spreadsheets for internal filing systems
  • Answer and manage incoming and outgoing calls while answering inquires and recording accurate information
  • Supervises and engages in various complex records keeping, posting, filing and sorting to departmental records.
  • Evaluate incoming mail, reports, requisitions, or inquiries, distributing them with instructions to be taken.
  • Prepares, reviews, and processes departmental records and reports for a major University business function.
  • Maintains financial records.
  • Prepares and routes routine interdepartmental paperwork.
  • Makes travel arrangements and processes related paperwork.
  • May evaluate incoming mail, reports, requisitions, or inquiries, distributing them with instructions to be taken.
  • Collects information for the department.
  • Records and reports all pertinent information to a superior.
  • Composes correspondence, submitting only the most complicated to a superior for handling.
  • Edits and proofreads correspondence.
  • Inventories and requisitions supplies or equipment.
  • Organized, stored and retrieved files/documentation to enhance daily operations
  • Verified accuracy of records by consistently updating customer information.
11/2014 to 08/2015
Dispatcher Office Assistant Ninety Nine Restaurant & Pub Salem, NH,
  • Responded to many daily caller requests with information about assistance and timeframes.
  • Increased customer service success by quickly resolving issues.
  • Ensure that the drivers have cargo to carry and stick to their appointed arrival times and destinations
  • Excellent time-management skills and the ability to work well under pressure and fast paced environment and staying organized
  • Communication skills with both the driver and broker to ensure that drivers understand all the instructions given
  • Answer customer inquiries and resolve any issues promptly
  • Coordinating shipments of different products with both trucking and transportation companies
  • Preparing and inputting data in spreadsheets, and Excel for the IFTA quarterly reports based on miles and gallons
  • Setting and filling out applications in order to register with different brokers in order to book loads
  • Preparing and sending invoices as well as resolving any payment issues
  • Assisted with Preparing and filling income tax files
  • Served as a notary public, impartial witness in the signing of important documents. Identifying an individual, by using proper identification, and confirming individual signatures of their own free will.
12/2008 to 11/2014
Restaurant Manager Nancy's Restaurant City, STATE,
  • Began as a waitress within the years was promoted to cashier and then assistant manager
  • Purchased adequate quantities of necessary restaurant items, including food, beverages, equipment and supplies.
  • Accomplish restaurant objectives, scheduling, and reviewing job expectations, planned and reviewed compensation actions,
  • Implement production, quality, and customer service standards, resolving any issue
  • Prepared daily deposits and taking them to the bank
  • Took care of work related errands to different locations
  • Made purchases at Sam's Club, Wal-Mart, HEB, and restaurant supply stores
  • Planning menus with chefs, estimating food cost and profits, adjusting menus, monitoring food presentation, and giving customer a great service
  • Reviewing portions and quantities of preparation to minimize waste
  • Maintain a safe, friendly and healthy environment by enforcing sanitation standards and procedures, complying with legal regulations, maintaining parking lot and walkways
  • Provide great customer service, treating people with respect, always friendly, and reliable
  • Team work, effective multi-tasking, punctual and reliable
Expected in 06/2010
High School Diploma:
Edinburg North High School - Edinburg, TX

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Resume Strength

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Resume Overview

School Attended
  • Edinburg North High School
Job Titles Held:
  • Office Assistant
  • Dispatcher Office Assistant
  • Restaurant Manager
  • High School Diploma

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