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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Professional Summary
  • Dependable assistant with good supply management, recordkeeping and schedule coordination skills dedicated to keeping professionals focused and prepared for daily requirements. Produce business correspondence, detailed reports and useful spreadsheets using diverse software programs and technical skills. Respectful, punctual and hardworking.

Meticulous skilled at using microsoft office create exceptional communications, presentations and spreadsheets meeting diverse administrative needs. Dedicated to maximizing customer satisfaction and exceeding business objectives with organized approach and strong multitasking abilities.

Dedicated Administrative professional with proven skills in managing administrative teams and delegating tasks to accomplish operational goals. Knowledgeable about arranging authorizations, preparing work orders and processing vouchers. Methodical and highly organized with good prioritization and planning abilities.

Reliable Secretarial Assistant experienced in front desk duties including scheduling and record-keeping. Detail-oriented office support specialist with demonstrated knowledge of bookkeeping. Efficient typing skills of 200 WPM.

Talented assistant goes above and beyond basic administrative tasks and takes on multiple projects at once. Excellent work ethic and strength in boosting company morale.

Meticulous assistant skilled at using powerpoint to create exceptional communications, presentations and spreadsheets meeting diverse administrative needs. Dedicated to maximizing customer satisfaction and exceeding business objectives with organized approach and strong multitasking abilities.

Professional assistant which continually maintains positive attitude while interacting with demanding clients. Primary point of contact for both in-house and external phone and website queries.

Work History
Office Assistant, 02/2019 to 05/2019
Teddy Bear PortraitsPasadena, MD,
  • Processed client rebate reconciliation, reporting and check requests.
  • Assisted senior recruiting staff with career fairs and recruiting events.
  • Screened applicant resumes and coordinated both phone and in-person interviews.
Hub Manager, 02/2018 to 05/2018
CarlotzBaton Rouge, LA,
  • Assessed personnel performance and implemented incentives and team-building events to boost morale.
  • Organized international and domestic travel arrangements for up to 2 staff members, including all transportation and hotel stays.
  • Managed distribution files and records for clients and adhered to safety procedures to prevent breaches and data misuse.
  • Oversaw office inventory activities, including ordering and requisitions, stocking and shipment receiving.
  • Performed billing, collection and reporting functions for office generating over $100,000 annually.
  • Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs using orielly software.
  • Communicated corporate objectives across all divisions through regular correspondence and scheduled status updates.
  • Developed highly-efficient administrative team through ongoing coaching and professional development opportunities.
  • Analyzed and solved multi-faceted problems that effected executive leaders and business initiatives.
  • Helped employees with day-to-day work and complex problems by applying motivational and analytical strategies.
  • Maintained accurate, current and compliant financial records by monitoring and addressing variances.
  • Managed supervisor itinerary and appointments and streamlined scheduling procedures.
  • Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members.
  • Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
  • Integrated logistic systems into company processes to improve operations and manage work orders and price changes.
  • Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.
  • Established and updated work schedules to account for changing staff levels and expected workloads.
  • Established and developed highly efficient and dependable administrative team by delivering ongoing coaching and motivation and fostering career advancement.
  • Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
  • Tracked and recorded expenses and reconciled accounts to maintain accurate, current and compliant financial records.
  • Established efficient workflow processes, monitored daily productivity and implemented modifications to improve overall effectiveness of personnel and activities.
  • Improved office operations by automating client correspondence, record tracking and data communications.
  • Enhanced collaboration between team members by preparing meeting materials and taking clear notes to distribute to stakeholders.
  • Codified office structures and processes to promote teamwork and performance.
  • Initiated timely project management within budget constraints for multi-faceted problems concerning executive leaders.
  • Interpreted management directives to define and document administrative staff processes.
Housekeeping Attendant, 08/2017 to 02/2018
Scenic Hotel GroupMarlborough, MA,
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Kept building entryway glass clean and polished for professional presentation.
  • Completed laundry services with special attention to care instructions, including hand-washing and dry cleaning.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Serviced bathrooms, including cleaning, sanitizing and supply replenishment.
  • Restocked room supplies such as facial tissues for personal touch with every job.
  • Cleaned bathrooms and kitchens with sanitizing products to prevent spread of germs and reduce likelihood of illness.
  • Offered deep cleaning expertise to clients in need of extra support for office areas.
  • Accepted accountability for all assigned building keys, master keys and access cards.
  • Implemented new cleaning processes and team strategies to reduce necessary man-hours by 40 hours per week.
  • Examined 100 rooms, halls and lobbies to determine need for repairs and replacement of furniture or equipment.
  • Carried linens, towels, toilet items and cleaning supplies using wheeled cart for maximum efficiency.
  • Stripped and refinished hard surface floors to maintain quality condition and appearance.
  • Arranged for provision of extra room bedding, linens, towels and furniture to satisfy guests with special needs.
  • Cleaned elevators, glass and planters in public areas such as lobby, pool and public restrooms.
  • Picked up trash from parking lot and garden areas to keep those areas free of debris.
Skills
  • Certified Medical Office Assistant
  • Human resource laws
  • Compensation and benefits
  • Accounting familiarity
  • Multi-line phone proficiency
  • Certified in 10-key
  • Filing and data archiving
  • Spreadsheet management
  • CMS-1500 billing forms
  • Appointment setting
  • Administrative support
  • Data entry
  • Bookkeeping
  • Business Administration
  • Performance improvement
  • Office administration
  • Microsoft Excel certified
  • Social media knowledge
  • Expense reporting
  • Budgeting
  • Scheduling
  • Certified Computer Office Assistant
  • Database management
  • Mail handling
  • Strategic planning
  • Travel administration
  • Project planning
  • Conference planning
  • Report analysis
  • Invoice processing
  • Technical support
  • Office management
  • Project management
  • Staff management
  • Travel coordination
  • Sorting and labeling
  • Team building
Education
Ged: Ged Options, Expected in 02/2009
Union High School Union Missouri - Union, MO
GPA:
  • Continuing education in business
  • Graduated in Top 10% of

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School Attended

  • Union High School Union Missouri

Job Titles Held:

  • Office Assistant
  • Hub Manager
  • Housekeeping Attendant

Degrees

  • Ged

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