Office Assistant Resume Example

Answered phone calls, filed important documents, spoke with Medicaid and Medicare Waivers, set up interviews and and spoke with clients as needed. Faxed off important documents and spoke with doctors as needed.

• Received and screened high volume of internal and external communications.
• Updated financial, customer and business records with accurate information each day, preventing data loss and keeping files current.
• Strengthened traceability, developing organization systems for contracts, records, reports and agendas.
• Handled requests-for-information, delegating tasks to appropriate employee to optimize customer service.
• Verified operation of office equipment by completing preventive maintenance requirements and calling for repairs.
• Dispersed incoming mail to correct recipients throughout office.
• Served as central point of contact for all outside vendors needing to gain access to building.
• Filed and retrieved records to support business needs and boost team productivity.
• Organized files, developed spreadsheets, faxed reports and scanned documents to bolster organizational workflow.
• Offered diverse clerical support to office team members, including managing correspondence, answering telephone calls and tracking documentation.
• Automated office operations to manage client correspondence, record tracking and data communications.
• Processed paperwork efficiently to support smooth office procedures.
• Improved productivity initiatives, managing office support tasks and coordinating itinerary and scheduling appointments.
• Answered numerous phone calls daily and pleasantly welcomed visitors to office.
• Supported office needs including taking messages, scanning documents and routing business correspondence.
• Greeted visitors or callers daily to handle inquiries or direct to appropriate persons.
• Routed agreements, contracts and invoices through signature process.
• Maintained business records by updating customer information.
• Posted open positions on company and social media websites.