LiveCareer-Resume

office assistant resume example with 19+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Professional Summary

Experienced Clerk with exceptional typing and data entry abilities and results-driven nature. Knowledgeable about logging daily information, researching variances and maintaining thorough records. Accuracy-driven, service-oriented and diligent about completing tasks with little supervision. Reliable Front Office Assistant known for interacting with customers and responding appropriately to questions. Considered talented employee ready to tackle any responsibility with pleasant demeanor and attitude.

Skills
  • Record Sorting and Filing
  • Attention to Detail
  • Editing and Proofreading
  • Office Supply Management
  • Service-Oriented
  • Self-Motivated
Work History
06/2018 to Current Office Assistant University Of Kentucky | Lexington, KY,
  • Create purchase requisitions and manage time cards using Workday
  • Provide customer service in person or over the telephone
  • Receive and process payments for service of documents by mail or at the front counter
  • Process Hillsborough County tax deed warnings, including turning, routing and entering into RMS
  • Answer and direct calls to appropriate department and individuals
  • Contact attorneys and other personnel to resolve discrepancies with their documentation
  • Assisting the domestic violence department by entering orders for hearing
  • Maintain a log of all outgoing memos and other correspondence using Correspondence Tracker
  • Assist supervisors in budgeting and ordering supplies for the office
  • Process criminal documents for both individuals and agencies
  • Process mental health and order for pick up and assigning them to their proper districts for service.
  • Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs.
  • Delivered clerical support by handling range of routine and special requirements.
  • Interacted with customers by phone, email or in-person to provide information.
  • Welcomed office visitors and customers and alerted staff to arrivals of scheduled appointments.
  • Prepared meeting materials and took clear notes to distribute to stakeholders.
  • Processed invoices and expenses using Govnet to facilitate on-time payment.
  • Arranged rapid office equipment repair and maintenance with vendors.
  • Developed correspondence letters, memos and emails.
  • Completed clerical tasks such as filing, copying and distributing mail.
  • Coordinated, scheduled and arranged business meetings and travel calendars.
  • Arranged meetings and coordinated resources for use by attendees.
  • Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
  • Edited documents to keep company materials free of grammar errors.
  • Oversaw automated tracking and documentation of data, client correspondence and office operations.
  • Responded to inquiries from callers seeking information.
06/2013 to 03/2018 Office Assistant University Of Kentucky | Lexington, KY,
  • Maintain inventory of and requisition office supplies, equipment, or service requirements as needed; including obtaining price quotes from vendors
  • Receive calls, review incoming postal mail and other correspondence
  • Schedule interviews for the supervisors, research background information on job candidates
  • Prepare documents for destruction or archive as directed by retention guidelines
  • Coordinate and set up the conference room for meetings
  • Obtain signatures for financial documents, internal and external invoices
  • Create purchase requests using JD Edwards and Bank of America Works software programs
  • Monitor the budget expenditures for the Bureau on a monthly basis, reviewed the accounts and checked for any inconsistencies
  • Take and transcribe dictation verbally or from electronic sources
  • Process requisition for juror meals and lodging for reimbursement
  • Delivered clerical support by handling range of routine and special requirements
  • Completed clerical tasks such as filing, copying and distributing mail.
  • Welcomed office visitors and alerted staff to arrivals of scheduled appointments
  • Developed correspondence letters, memos and emails.
  • Interacted with customers by phone, email or in-person to provide information
  • Coordinated, scheduled and arranged business meetings and travel calendars
  • Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted
08/2002 to 06/2013 Court Clerk Bonneville County | Idaho Falls, ID,
  • Schedule court hearings and other court matters
  • Assemble documents and materials required before court proceedings
  • This included identifying and requesting material that was missing from the files
  • Answered telephone calls, provided general information to the public, and made appropriate referrals to other departments
  • Knowledge in using the Odyssey software to add or modify information in the electronic court files.
  • Examined legal documents submitted to courts for adherence to laws and court procedures.
  • Answered inquiries from general public regarding judicial procedures, court appearances and trial dates.
  • Provided quality clerical support through data entry, document management, email correspondence and overseeing operation of office equipment.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Met with judges, lawyers and police officials to coordinate functions of court.
  • Maintained docket calendar and database for court.
  • Maintained docket calendar and database for civil court.
  • Received and routed business correspondence to correct departments and staff members.
  • Responded to inquiries from general public regarding court appearance, trial dates, judicial procedures and fines.
  • Maintained court dockets and updated disposition of cases after court hearings and trials.
  • Answered telephone calls, took messages and transferred calls to appropriate colleagues.
01/2002 to 08/2002 File Clerk Capital Health | , PA,
  • Responded to internal and external requests for information.
  • Maintained physical and computer-based filing systems.
  • Tracked incoming and outgoing files and materials and maintained accurate records for potential discrepancies.
  • Prepared new files and assigned tracking identification numbers, resulting in faster retrievals.
Education
Expected in to to Certificate, Computer Software Specialist | Erwin Technical College, Tampa, Florida GPA:
Expected in to to Coursework in Microsoft Office applications such as Excel, Database, PowerPoint and MS Word. Also Business Communications, Office Procedures and HTML. Criminal Justice Information Security Awareness Certification FCIC/NCIC Limited Access Certification | Erwin Technical College , , GPA:
Languages
Spanish:
Full Professional
Negotiated:

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Resume Overview

School Attended

  • Erwin Technical College
  • Erwin Technical College

Job Titles Held:

  • Office Assistant
  • Office Assistant
  • Court Clerk
  • File Clerk

Degrees

  • Certificate, Computer Software Specialist
  • Coursework in Microsoft Office applications such as Excel, Database, PowerPoint and MS Word. Also Business Communications, Office Procedures and HTML. Criminal Justice Information Security Awareness Certification FCIC/NCIC Limited Access Certification

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