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Office Assistant Resume Example

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HOFFICE ASSISTANT
Skills
  • Cultural expertise
  • Fluent in Spanish
  • Organization and Time management
  • Responsible
  • Teamwork
  • Computer skills
  • Interpersonal Communication
  • Microsoft Office
  • Detail-oriented
  • Compassion
  • Refunds and exchanges
  • Credit card processing
  • Payment collection
  • Customer assistance
  • Product Restocking
  • 35-40 WPM typing speed
  • Filing and data archiving
  • Bookkeeping
  • Mail handling
  • Product and service knowledge
  • Relationship building
Professional Summary
  • Dependable Office Assistant with good supply management, recordkeeping and schedule coordination skills dedicated to keeping professionals focused and prepared for daily requirements. Produce business correspondence, detailed reports and useful spreadsheets using diverse software programs and technical skills. Respectful, punctual and hardworking.
  • Reliable Office Assistant with experience managing front desk operations and offering general office support. Detail-oriented specialist with background coordinating scheduling and record-keeping. Efficient typing skills of 35 - 40 WPM.
  • Influential assistant with record of success managing administrative challenges and helping great company succeed. Hands-on professional with capabilities in d for dynamic work ethic and team player attitude.
  • Personable, with proven history of improving effectiveness of workplace communication and coordination. Computer-literate professional adapts quickly to new software and programs. Bringing strong written and verbal communication skills and proficiency in recordkeeping, verbal communication, and writing.
Work History
October 2020 - CurrentOffice Assistant, Primrose Schools, Katy, TX
  • Worked with upper management to complete complex projects on tight budgets within specific timelines.
  • Opened and properly distributed incoming mail to promote quicker response to client inquiries.
  • Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.
  • Executed record filing system to improve document organization and management.
  • Organized, stored and retrieved files to enhance daily operations and support customer needs.
  • Consulted with parents to build and maintain positive support networks and support continuing education strategies.
  • Promoted physical, academic and social development by implementing diverse classroom and outside activities.
  • Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
  • Managed, observed and evaluated teachers, teacher assistants.
  • Monitored students' academic, social and emotional progress and recorded in individual files.
  • Engaged with children on individual basis to build positive relationships and promote learning.
  • Maintained child-friendly environment with access to outdoor activities.
  • Worked with teaching staff to evaluate individual progress and recommend appropriate learning plans.
  • Assessed babies and toddlers against established early childhood developmental milestones, preparing yearly progress reports for each child.
  • Communicated with parents through enrollment, tours, newsletters, conferences and direct personal communication.
  • Conducted trainings and mentored staff, consistently improving performance.
  • Enforced rules and managed behavior through developmentally appropriate discipline.
  • Maintained accurate and detailed records, including staff and child files on enrollments, attendance, health and safety, emergency contact information and incident reports.
  • Kept notes of behavior issues, food served and medications administered to children.
August 2018 - December 2019Office Assistant, Baylor University, Waco, TX
  • Opened and properly distributed incoming mail to promote quicker response to client inquiries.
  • Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes.
  • Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
  • Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
  • Maintained office supplies inventory by checking stock and ordering new supplies as needed.
  • Handled receipt, storage, identification and delivery of mail products for students.
  • Established lasting relationships with customers by delivering packages on time, interacting professionally and responding promptly to questions.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Used coordination and planning skills to achieve results according to schedule.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Used Microsoft Word and other software tools to create documents and other communications.
  • Resolved problems, improved operations and provided exceptional service.
  • Maintained energy and enthusiasm in fast-paced environment..
  • Followed all school and classroom policies, regulations, dress codes and schedules.
  • Helped with office tasks including taking messages, scanning documents and answering phone inquiries.
May 2018 - August 2018Cashier, Chick Fil A , Houston, TX
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Used POS system to enter orders, process payments, and issue receipts.
  • Greeted customers and responded to requests for information.
  • Processed credit card, and gift certificate payments with electronic computer system.
  • Educated customers on promotions to enhance sales.
  • Maintained reports of transactions and greeted customers when entering and leaving establishment.
  • Prepared beverages and filled food orders for customers.
  • Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Answered questions about store policies and concerns to support positive customer experiences.
  • Provided customers with information on specials and discount deals.
  • Assisted counter staff in packing ready orders and distributing to customers.
  • Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
  • Replenished condiments, beverages and supplies while maintaining cleanliness of service areas.
  • Distributed food to wait staff quickly during busy peak periods to drive customer satisfaction.
May 2010 - August 2010Receptionist, Fredy KIA, Houston, TX
  • Drafted professional memos, letters and marketing copy to support business objectives and growth.
  • Liaised with vendors, contractors and professional services personnel to properly process orders in alignment with needs and specifications of management.
  • Directed incoming calls to internal personnel and departments, routing to best-qualified department.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Tracked incoming and outgoing files and materials and maintained accurate records for potential discrepancies.
  • Prepared new files and assigned tracking identification numbers, which resulted in better retrieval efficiency.
  • Examined, categorized and sorted incoming documents.
  • Wrote documents outlining file management protocols.
  • Implemented improvements to file systems and procedures.
  • Maintained physical and computer-based filing systems.
  • Inputted data such as file numbers, new or updated information or document information codes into computer systems to support document and information retrieval.
  • Counted cash in register drawer at beginning and end of shift.
  • Helped over 20 guests every day by processing payments, monitoring reward accounts and resolving service concerns.
  • Served needs of more than 15 customers in busy environment.
Education
2016Associates, Cell Biology And AnatomyLone Star College System, Spring, TX
December 2019Bachelors Degree, Spanish Language And LiteratureBaylor University, Waco, TX
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Resume Overview

Companies Worked For:

  • Primrose Schools
  • Baylor University
  • Chick Fil A
  • Fredy KIA

School Attended

  • Lone Star College System
  • Baylor University

Job Titles Held:

  • Office Assistant
  • Cashier
  • Receptionist

Degrees

  • Associates , Cell Biology And Anatomy
    Bachelors Degree , Spanish Language And Literature

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