Office Assistant Resume Example
Decisive Office Assistant ready to take on new career with Department of Veteran Affairs/National Cemetery Administration-Jefferson Barracks Cemetery in St. Louis, Missouri, to help an honored national cemetery succeed. I am personable, empathetic, and caring. I am a proactive, dependable professional, highly skilled in legal, medical records retrieval, scheduling and time management. Known for having dynamic work ethic and being a team player. Highly-organized with a great driving record and physically able to meet the requirements to perform the required duties.
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- Managed reception and lobby area, greeted visitors and responded to requests for information.
- Filed contracts, records, reports and agendas.
- Requested, Retrieved Medical Records from Hospital and Medical Providers
- Scanned Medical and Legal Records to files
- Verified operation of office equipment by completing preventive maintenance requirements and calling for repairs.
- Updated financial, customer and business records with accurate information each day, preventing data loss and keeping files current.
- Received and screened high volume of internal and external communications.
- Supported clerical needs of more than ten attorneys, including taking messages, scanning documents and routing business correspondence.
- Dispersed incoming mail to correct recipients throughout office.
- Scheduled appointments on behalf of staff members to keep office operations smooth and efficient.
- Served as central point of contact for all outside vendors needing to gain access to office.
- Greeted visitors or callers daily to handle inquiries or direct to appropriate persons.
- Maintained business records by updating customer information.
- Monitored calendars and scheduled appointments based on the attorneys availability.
- Organized files, faxed reports and scanned documents.
- Filed and retrieved records to support business needs and boost team productivity.
- Offered diverse clerical support to office team members, including managing correspondence, answering telephone calls and tracking documentation.
- Processed legal paperwork efficiently to support smooth office procedures.
- Tracked office legal files and maintained inventory in neat and organized fashion.
- Managed department priorities and provided leadership for on-time delivery production
- Maintained accurate order and shipment forms and inventory documentation to facilitate timely material flow.
- Managed vendor relationships to support supply chain and maintain product quality.
- Prepared inventory for shipment by attaching tags and labels and executing shipment documents to facilitate delivery to proper customers.
- Trained staff on material handling processes to reduce shipping times.
- Managed day-to-day shipping and receiving, typically overseeing more than 2000 wallpaper sample books in 24-hour period.
- Tracked inventory, conducted cycle counts and audits and resolved issues to maintain accurate records.
- Examined incoming shipments to verify quality and quantity and returned unacceptable items to suppliers for refund or replacement.
- Consulted with customers via telephone or in-person to assist with navigating pharmacy systems and completing requests.
- Assisted pharmacist with clearing high volume of problem prescriptions and customer questions to maintain optimal team efficiency.
- Verified and filled over 100 prescriptions per day in busy hometown pharmacy setting.
- Managed medication stocks, including conducting counts, labeling products and maintaining controls.
- Established and updated patient profiles, including lists of medications and insurance details.
- Worked with insurance companies to process claims, resolve problems and obtain payments.
- Adhered to regulatory guidelines for customer confidentiality.
- Created new customer profiles and updated changes such as demographics, allergies and new medications in pharmacy computer systems.
- Efficiently processed cash register transactions for new and refilled prescription orders.
- Maintained clean and organized pharmacy shelving and work areas.
- Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts.
- Prepared and submitted claims to insurance companies for payment.
Some College (No Degree)
Advanced studies in Biology, Botany, Psychology and Concert Music
Fishing
Kayaking
Boating
Home Rehab/Home Remodeling
Pet Adoption
Labrador Retriever Rescue
References:
Attorney Fielding A. Poe
Retired attorney-20 years work acquaintance
314-471-3861
Attorney Brian McChesney
Rouse & Cary Law Office
27 years work acquaintance
314-965-5440
Secretary Melinda Lamping
Rouse & Cary Law Office
27 years work acquaintance
314-965-5440
Darren Campbell
Missouri American Water
40 years personal acquaintance
314-807-3826
Marianne Showalter
Hucks, Inc.
38 years personal acquaintance
314-708-1700
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Resume Overview
School Attended
- Jefferson College
- Northwest High School
Job Titles Held:
- Office Assistant
- Shipping and Receiving Supervisor
- Lead Pharmacy Technician
Degrees
- Some College (No Degree) : Biology And Psychology
High School Diploma
