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Office Assistant Resume Example

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OFFICE ASSISTANT
Summary

Decisive Office Assistant ready to take on new career with Department of Veteran Affairs/National Cemetery Administration-Jefferson Barracks Cemetery in St. Louis, Missouri, to help an honored national cemetery succeed. I am personable, empathetic, and caring. I am a proactive, dependable professional, highly skilled in legal, medical records retrieval, scheduling and time management. Known for having dynamic work ethic and being a team player. Highly-organized with a great driving record and physically able to meet the requirements to perform the required duties.

Skills
  • Self Motivated and Dependable
  • Works well independently
  • Regimented, Organized, Efficient
  • Strong problem solver
  • Maintains Time Management skills
  • Maintains meticulous attention to detail
  • Professional, Responsible, Mature
  • Proficient in Records Retrieval
  • Customer Oriented/Strong Interpersonal Skills
  • Legal administrative support
Experience
Office Assistant|Rouse and Cary Law Office for Liberty Mutual Ins. - Sunset Hills, MO|01/1993 - 03/2020
  • Managed reception and lobby area, greeted visitors and responded to requests for information.
  • Filed contracts, records, reports and agendas.
  • Requested, Retrieved Medical Records from Hospital and Medical Providers
  • Scanned Medical and Legal Records to files
  • Verified operation of office equipment by completing preventive maintenance requirements and calling for repairs.
  • Updated financial, customer and business records with accurate information each day, preventing data loss and keeping files current.
  • Received and screened high volume of internal and external communications.
  • Supported clerical needs of more than ten attorneys, including taking messages, scanning documents and routing business correspondence.
  • Dispersed incoming mail to correct recipients throughout office.
  • Scheduled appointments on behalf of staff members to keep office operations smooth and efficient.
  • Served as central point of contact for all outside vendors needing to gain access to office.
  • Greeted visitors or callers daily to handle inquiries or direct to appropriate persons.
  • Maintained business records by updating customer information.
  • Monitored calendars and scheduled appointments based on the attorneys availability.
  • Organized files, faxed reports and scanned documents.
  • Filed and retrieved records to support business needs and boost team productivity.
  • Offered diverse clerical support to office team members, including managing correspondence, answering telephone calls and tracking documentation.
  • Processed legal paperwork efficiently to support smooth office procedures.
  • Tracked office legal files and maintained inventory in neat and organized fashion.
Shipping and Receiving Supervisor|Kinney Wallcoverings/Imperial Wallcoverings - St. Louis, MO|04/1990 - 01/1993
  • Managed department priorities and provided leadership for on-time delivery production
  • Maintained accurate order and shipment forms and inventory documentation to facilitate timely material flow.
  • Managed vendor relationships to support supply chain and maintain product quality.
  • Prepared inventory for shipment by attaching tags and labels and executing shipment documents to facilitate delivery to proper customers.
  • Trained staff on material handling processes to reduce shipping times.
  • Managed day-to-day shipping and receiving, typically overseeing more than 2000 wallpaper sample books in 24-hour period.
  • Tracked inventory, conducted cycle counts and audits and resolved issues to maintain accurate records.
  • Examined incoming shipments to verify quality and quantity and returned unacceptable items to suppliers for refund or replacement.
Lead Pharmacy Technician|House Springs Rexall Drug Store/Gerlaine Inc. - House Springs, MO|08/1978 - 04/1990
  • Consulted with customers via telephone or in-person to assist with navigating pharmacy systems and completing requests.
  • Assisted pharmacist with clearing high volume of problem prescriptions and customer questions to maintain optimal team efficiency.
  • Verified and filled over 100 prescriptions per day in busy hometown pharmacy setting.
  • Managed medication stocks, including conducting counts, labeling products and maintaining controls.
  • Established and updated patient profiles, including lists of medications and insurance details.
  • Worked with insurance companies to process claims, resolve problems and obtain payments.
  • Adhered to regulatory guidelines for customer confidentiality.
  • Created new customer profiles and updated changes such as demographics, allergies and new medications in pharmacy computer systems.
  • Efficiently processed cash register transactions for new and refilled prescription orders.
  • Maintained clean and organized pharmacy shelving and work areas.
  • Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts.
  • Prepared and submitted claims to insurance companies for payment.
Education and Training
Jefferson College|Hillsboro, MOSome College (No Degree): Biology And Psychology

Some College (No Degree)

Northwest High School||House Springs, MO|06/1977High School Diploma

Advanced studies in Biology, Botany, Psychology and Concert Music

Hobbies and Interests

Fishing

Kayaking

Boating

Home Rehab/Home Remodeling

Pet Adoption

Labrador Retriever Rescue

Additional Information

References:

Attorney Fielding A. Poe

Retired attorney-20 years work acquaintance

314-471-3861

Attorney Brian McChesney

Rouse & Cary Law Office

27 years work acquaintance

314-965-5440

Secretary Melinda Lamping

Rouse & Cary Law Office

27 years work acquaintance

314-965-5440

Darren Campbell

Missouri American Water

40 years personal acquaintance

314-807-3826

Marianne Showalter

Hucks, Inc.

38 years personal acquaintance

314-708-1700

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Resume Overview

Companies Worked For:

  • Rouse and Cary Law Office for Liberty Mutual Ins.
  • Kinney Wallcoverings/Imperial Wallcoverings
  • House Springs Rexall Drug Store/Gerlaine Inc.

School Attended

  • Jefferson College
  • Northwest High School

Job Titles Held:

  • Office Assistant
  • Shipping and Receiving Supervisor
  • Lead Pharmacy Technician

Degrees

  • Some College (No Degree) : Biology And Psychology
    High School Diploma

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