Efficient Office Assistant with years of experience answering high-volume calls and in-person inquiries. Diligent, respectful attitude to dealing with clients and colleagues. Flexible and hardworking approach to streamlining internal processes.
Organized planner, classroom manager and educational support professional with more than 6 years of related experience. Brings strong desire to positively impact students' lives. Knowledgeable about school processes and improvement strategies focused on children with Autism and learning disabilities.
Skills
Excel spreadsheets
Meeting planning
QuickBooks
Inventory Management
Understands grammar
Schedule management
Resourceful
Strong interpersonal skills
Microsoft Office
Professional and mature
Time management
Dedicated team player
Experience
09/2010 to 07/2017
Office AssistantNadap Nys Inc. – Hempstead, NY,
Received and screened high volume of internal and external communications.
Updated financial, customer and business records with accurate information each day, preventing data loss and keeping files current.
Handled requests-for-information, delegating tasks to appropriate employee to optimize customer service.
Strengthened traceability, developing organization systems for contracts, records, reports and agendas.
Collected payments, issued receipts and updated accounts to reflect new balances.
Dispersed incoming mail to correct recipients throughout office.
Maintained business records by updating customer information.
Supported office needs including taking messages, scanning documents and routing business correspondence.
Greeted visitors or callers daily to handle inquiries or direct to appropriate persons.
Maintained office supplies inventory by checking stock and ordering new supplies as needed.
Answered approximately 100 phone calls daily and pleasantly welcomed visitors to office.
06/2009 to 10/2011
Vision TherapistBoys Town – Council Bluffs, IA,
Instructed patients between ages of 3 and 40 how to orient in different activities to strengthen eye movement.
Implemented service and program modifications to accommodate patients
Consulted with Optometrist on methods for optimizing each patients needs
Conducted hour long 1:1 sessions with patients in order to strengthen their connections between their brain and eyes.
08/2005 to 05/2009
ParaprofessionalBoys Town – Des Moines, IA,
Conducted special assessments and tutoring sessions to support individual student needs.
Physically and verbally interacted with students to engage individuals and groups throughout day.
Promoted student learning by providing individualized and small group support to reinforce classroom topics.
Monitored students in class, hallways and lunch room to supervise, enforce rules and support lead teacher.
Tutored and supported students individually and in groups of up to 10 by reteaching and reviewing lesson concepts.
Conducted small group and individual classroom activities based on differentiated learning needs.
Encouraged students to be understanding of and helpful to others.
Helped prepare and execute daily plans for activities and lessons.
Graded assignments and tests using answer key, documented results and informed lead teacher of students' performance.
Contributed to positive, educational setting by delivering gentle discipline and promoting student success.
Provided students with personalized educational, behavioral and emotional support.
Supplied one-on-one attention to each student while maintaining overall focus on entire group.
Communicated effectively with educators from various grade levels.
Distributed classroom materials and supplies such as pencils, paper and art materials.
Assisted teachers with lesson preparation and curriculum implementation.
Applied positive reinforcement for performance to redirect negative behaviors.
Created and distributed instructional materials for group and one-on-one use.
Observed students to supply teachers with feedback regarding potential learning blocks and opportunities for support.
Cleaned and organized classrooms, materials and supplies to support maximum efficiency.
Prepared lesson materials and visual aids to reinforce lesson concepts.
Distributed and collected tests and homework to collate and prepare for grading.
08/2003 to 05/2004
ParaprofessionalDistrict 92 – City, STATE,
Conducted special assessments and tutoring sessions to support individual student needs.
Physically and verbally interacted with students to engage individuals and groups throughout day.
Promoted student learning by providing individualized and small group support to reinforce classroom topics.
Monitored students in class, hallways and lunch room to supervise, enforce rules and support lead teacher.
Tutored and supported students individually and in groups of up to 10 by reteaching and reviewing lesson concepts.
Conducted small group and individual classroom activities based on differentiated learning needs.
Encouraged students to be understanding of and helpful to others.
Helped prepare and execute daily plans for activities and lessons.
Graded assignments and tests using answer key, documented results and informed lead teacher of students' performance.
Contributed to positive, educational setting by delivering gentle discipline and promoting student success.
Provided students with personalized educational, behavioral and emotional support.
Supplied one-on-one attention to each student while maintaining overall focus on entire group.
Communicated effectively with educators from various grade levels.
Distributed classroom materials and supplies such as pencils, paper and art materials.
Assisted teachers with lesson preparation and curriculum implementation.
Applied positive reinforcement for performance to redirect negative behaviors.
Created and distributed instructional materials for group and one-on-one use.
Observed students to supply teachers with feedback regarding potential learning blocks and opportunities for support.
Cleaned and organized classrooms, materials and supplies to support maximum efficiency.
Prepared lesson materials and visual aids to reinforce lesson concepts.
Distributed and collected tests and homework to collate and prepare for grading.
Education and Training
Expected in
: Special Education Western Illinois University - Macomb, IL GPA:
Expected in
: Elementary And Special Education University of St. Francis - Joliet, IL GPA:
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