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Office Assistant Resume Example

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OFFICE ASSISTANT
Summary

Efficient Office Assistant with years of experience answering high-volume calls and in-person inquiries. Diligent, respectful attitude to dealing with clients and colleagues. Flexible and hardworking approach to streamlining internal processes.

Organized planner, classroom manager and educational support professional with more than 6 years of related experience. Brings strong desire to positively impact students' lives. Knowledgeable about school processes and improvement strategies focused on children with Autism and learning disabilities.

Skills
  • Excel spreadsheets
  • Meeting planning
  • QuickBooks
  • Inventory Management
  • Understands grammar
  • Schedule management
  • Resourceful
  • Strong interpersonal skills
  • Microsoft Office
  • Professional and mature
  • Time management
  • Dedicated team player
Experience
Office Assistant, Charles Horn Lumber Company, September 2010-July 2017Chicago, IL
  • Received and screened high volume of internal and external communications.
  • Updated financial, customer and business records with accurate information each day, preventing data loss and keeping files current.
  • Handled requests-for-information, delegating tasks to appropriate employee to optimize customer service.
  • Strengthened traceability, developing organization systems for contracts, records, reports and agendas.
  • Collected payments, issued receipts and updated accounts to reflect new balances.
  • Dispersed incoming mail to correct recipients throughout office.
  • Maintained business records by updating customer information.
  • Supported office needs including taking messages, scanning documents and routing business correspondence.
  • Greeted visitors or callers daily to handle inquiries or direct to appropriate persons.
  • Maintained office supplies inventory by checking stock and ordering new supplies as needed.
  • Answered approximately 100 phone calls daily and pleasantly welcomed visitors to office.
Vision Therapist, Dr. Robert Marini and Associates, June 2009-October 2011Palos Heights, IL
  • Instructed patients between ages of 3 and 40 how to orient in different activities to strengthen eye movement.
  • Implemented service and program modifications to accommodate patients
  • Consulted with Optometrist on methods for optimizing each patients needs
  • Conducted hour long 1:1 sessions with patients in order to strengthen their connections between their brain and eyes.
Paraprofessional, Lockport Township High School, August 2005-May 2009Lockport, IL
  • Conducted special assessments and tutoring sessions to support individual student needs.
  • Physically and verbally interacted with students to engage individuals and groups throughout day.
  • Promoted student learning by providing individualized and small group support to reinforce classroom topics.
  • Monitored students in class, hallways and lunch room to supervise, enforce rules and support lead teacher.
  • Tutored and supported students individually and in groups of up to 10 by reteaching and reviewing lesson concepts.
  • Conducted small group and individual classroom activities based on differentiated learning needs.
  • Encouraged students to be understanding of and helpful to others.
  • Helped prepare and execute daily plans for activities and lessons.
  • Graded assignments and tests using answer key, documented results and informed lead teacher of students' performance.
  • Contributed to positive, educational setting by delivering gentle discipline and promoting student success.
  • Provided students with personalized educational, behavioral and emotional support.
  • Supplied one-on-one attention to each student while maintaining overall focus on entire group.
  • Communicated effectively with educators from various grade levels.
  • Distributed classroom materials and supplies such as pencils, paper and art materials.
  • Assisted teachers with lesson preparation and curriculum implementation.
  • Applied positive reinforcement for performance to redirect negative behaviors.
  • Created and distributed instructional materials for group and one-on-one use.
  • Observed students to supply teachers with feedback regarding potential learning blocks and opportunities for support.
  • Cleaned and organized classrooms, materials and supplies to support maximum efficiency.
  • Prepared lesson materials and visual aids to reinforce lesson concepts.
  • Distributed and collected tests and homework to collate and prepare for grading.
Paraprofessional, District 92, August 2003-May 2004Lockport, IL
  • Conducted special assessments and tutoring sessions to support individual student needs.
  • Physically and verbally interacted with students to engage individuals and groups throughout day.
  • Promoted student learning by providing individualized and small group support to reinforce classroom topics.
  • Monitored students in class, hallways and lunch room to supervise, enforce rules and support lead teacher.
  • Tutored and supported students individually and in groups of up to 10 by reteaching and reviewing lesson concepts.
  • Conducted small group and individual classroom activities based on differentiated learning needs.
  • Encouraged students to be understanding of and helpful to others.
  • Helped prepare and execute daily plans for activities and lessons.
  • Graded assignments and tests using answer key, documented results and informed lead teacher of students' performance.
  • Contributed to positive, educational setting by delivering gentle discipline and promoting student success.
  • Provided students with personalized educational, behavioral and emotional support.
  • Supplied one-on-one attention to each student while maintaining overall focus on entire group.
  • Communicated effectively with educators from various grade levels.
  • Distributed classroom materials and supplies such as pencils, paper and art materials.
  • Assisted teachers with lesson preparation and curriculum implementation.
  • Applied positive reinforcement for performance to redirect negative behaviors.
  • Created and distributed instructional materials for group and one-on-one use.
  • Observed students to supply teachers with feedback regarding potential learning blocks and opportunities for support.
  • Cleaned and organized classrooms, materials and supplies to support maximum efficiency.
  • Prepared lesson materials and visual aids to reinforce lesson concepts.
  • Distributed and collected tests and homework to collate and prepare for grading.
Education and Training
Some College (No Degree)Special Education, , Western Illinois University, MacombIL
Some College (No Degree)Elementary And Special Education, , University of St. Francis, JolietIL
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Resume Overview

Companies Worked For:

  • Charles Horn Lumber Company
  • Dr. Robert Marini and Associates
  • Lockport Township High School
  • District 92

School Attended

  • Western Illinois University
  • University of St. Francis

Job Titles Held:

  • Office Assistant
  • Vision Therapist
  • Paraprofessional

Degrees

  • Some College (No Degree)
    Some College (No Degree)

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