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Office Assistant Resume Example

Resume Score: 80%

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CA
OFFICE ASSISTANT
Professional Summary

Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Strong ability to multitask and prioritize workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.

Work History
Company Name - Office AssistantCity, State05/2019 - Current
  • Delivered clerical support by efficiently handling wide range of routine and special requirements.
  • Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs using MS Office suite.
  • Oversaw automated tracking and documentation of data, client correspondence and office operations.
  • Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.
  • Performed wide-ranging administrative, financial and service-related functions including inventory and data entry.
  • Tracked and recorded expenses and reconciled accounts to maintain accurate, current and compliant financial records.
  • Welcomed office visitors warmly and alerted staff to arrivals of scheduled appointments.
  • Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members.
  • Processed invoices and expenses using Revolution to facilitate on-time payment.
  • Verified accuracy of business records by consistently updating customer information.
  • Executed record filing system to improve document organization and management.
Company Name - Optometric TechnicianCity, State11/2016 - 05/2019
  • Performed ancillary testing when ordered by optometrist and thoroughly explained procedures to patients.
  • Assisted with insurance questions, eligibility and prior authorizations of medications and glasses.
  • Acquainted patients with procedures and explained purpose of testing to establish consent.
  • Helped patients with selecting and ordering glasses or contact lenses to encourage informed decisions.
  • Instructed patients on contact lens insertion and removal and lens care guidelines.
  • Coordinated patient scheduling, monitored patient flow throughout office and properly communicated delays.
  • Conducted pretest procedures to gather data before exam and make eye appointments more efficient and productive.
  • Input patient information and exam findings into electronic medical records system to facilitate accurate record-keeping.
  • Worked well with patients, staff and manufacturer representatives to carry out successful office- and patient-related work each day.
  • Cleaned or sterilized ophthalmic or surgical instruments.
  • Conducted binocular disparity tests to assess depth perception.
  • Directed patients to exam rooms for initial evaluations and intake, including history, medication and symptom documentation, to aide physicians with carrying out efficient appointments.
  • Assessed patients for eye issues and checked visual acuity, color plates and papillary function.
  • Reviewed inventory levels to check medications and other materials, placed orders and restocked supplies to meet forecasted needs.
Company Name - Medical AssistantCity, State01/2013 - 10/2016
  • Directed patients to exam rooms, fielded questions and prepared for physician examinations.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Prepared patients for X-rays, electrocardiograms, suture removal and dressing changes.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
  • Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Obtained pre- and post-treatment vital signs and weight.
  • Obtained client medical history, including medication information, symptoms and allergies.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Prepared initial patient charts for admission.
  • Compiled necessary documents for surgical billing packages.
  • Ambulated, turned and positioned patients.
  • Gathered forms, copied insurance cards and obtained patient information for billing and insurance filing.
  • Arranged surgeries with surgical center, confirming times with patients and preparing admission and consent forms.
  • Completed clinical procedures and gathered patient data for interpretation by physician.
  • Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Verified appropriate lab couriers picked up collected lab specimens.
  • Performed clerical duties, such as word processing, data entry, answering phones and filing.
  • Sanitized, restocked and organized exam rooms and medical equipment.
Skills
  • 50 WPM typing speed
  • Filing and data archiving
  • Multi-Line Phone Proficiency
  • Advanced Clerical Knowledge
  • Accounting Familiarity
  • Invoice Processing
  • Scheduling
  • Technical Support
  • Social media knowledge
  • Office management
  • Employee training and development
  • CMS-1500 billing forms
Education
11/2016
Unitek College - Fremont
City, State
Medical Assisting
02/2008
Sacramento Job Corps Center
City, State
Certified Nursing Assistant
06/2007
Encinal High School
City
High School Diploma
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

School Attended

  • Unitek College - Fremont
  • Sacramento Job Corps Center
  • Encinal High School

Job Titles Held:

  • Office Assistant
  • Optometric Technician
  • Medical Assistant

Degrees

  • Medical Assisting
    Certified Nursing Assistant
    High School Diploma

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