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Office Assistant Resume Example

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OFFICE ASSISTANT
Summary

Upbeat and positive bartender and server. 16+ years of experience. I handle stress well, with the ability to adapt and overcome in any situation. I love the public and have never met a stranger.

Skills
  • Food and drink service
  • Extensive spirits knowledge
  • Health codes compliance
  • Anticipating guest needs
  • Great customer service
  • Great communication skills
  • Great attention to detail
  • Great organizational skills
  • Punctual
  • Clean
Experience
11/2019 to Current
Office AssistantAbility Network - Minneapolis , MN
  • Administered physical and digital filing systems, keeping records well-organized and easily retrievable by team members.
  • Received and screened high volume of internal and external communications.
  • Managed reception and lobby area, greeted visitors and responded to requests for information.
  • Updated financial, customer and business records with accurate information each day, preventing data loss and keeping files current.
  • Automated office operations to manage client correspondence, record tracking and data communications.
  • Monitored calendars and scheduled appointments based on [Job title] availability and established load limits.
  • Collected payments, issued receipts and updated accounts to reflect new balances.
  • Assisted with administrative tasks, including filing, answering phones and [Task].
  • Filed and retrieved records to support business needs and boost team productivity.
  • Offered diverse clerical support to office team members, including managing correspondence, answering telephone calls and tracking documentation.
  • Posted open positions on company and social media websites.
  • Scheduled appointments on behalf of staff members to keep office operations smooth and efficient.
02/2012 to 09/2019
Bartender Shift ManagerRegal Cinemas Corporation - Lynbrook , NY
  • Checked patrons' identification to ensure minimum age requirements for consumption of alcoholic beverages.
  • Maintained tight financial controls with highly accurate daily registers.
  • Managed up to 75 customers per shift while simultaneously assisting 3 restaurant servers.
  • Neatly sliced and pitted fruit or garnishing drinks.
  • Carefully inspected identification of customers to verify age requirements for purchase of alcohol.
  • Processed over 1000 transactions daily using cards, cash and voucher payment systems, applying any eligible coupons or promotions.
  • Supported servers by preparing specialty drinks for patrons in all areas of establishment.
  • Mitigated behavioral issues and liability related to customers' excessive drinking by cutting them off, and finding safe ways home.
  • Promoted customer safety by maintaining current list of available ride services for inebriated customers.
  • Stocked bar with beer, wine, liquor and related supplies, including straws, garnishes, ice, glassware and napkins.
  • Advertised, marketed and recommended drink options to guests to increase guest satisfaction.
  • Kept detailed inventories of bar supplies and kept work areas stocked to maintain workflow efficiently.
  • Managed bar area, including cocktail design and menu, inventory, regulation compliance and customer relationships.
  • Planned and updated menus to capitalize on changing trends in customer preferences.
  • Restocked beer and liquor on regular schedule and after special events to prepare for forecasted needs.
  • Measured and mixed house ingredients to prepare both custom and menu drink orders.
  • Worked with management to plan and implement special events to boost customer numbers and profits.
  • Arranged bottles and glasses behind bar to make attractive displays.
  • Collected food, wine and appetizer orders from patrons and promoted upsell items.
  • Helped drive average ticket increases of 20% by upselling customers from shelf to premium brands.
  • Kept close track of bar tabs and transferred open tabs to dining area seamlessly, providing pleasant dining experience to customers and smoothing process for wait staff.
  • Collected and polished glassware, keeping adequate stock for expected customer loads.
  • Monitored bar inventory and promptly restocked low items before depletion.
  • Recognized VIP customers immediately and provided special treatment, including preferred tables.
06/2010 to 02/2012
ServerFirst Watch Restaurants - Summerville , SC
  • Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
  • Completed opening and closing checklists, including emptying trash, safeguarding alcohol and polishing silverware.
  • Satisfied customers by keeping drinks topped off and anticipating needs such as condiments and extra napkins.
  • Communicated effectively with kitchen staff regarding customer allergies, dietary needs and other special requests.
  • Prepared salads and appetizers to back up kitchen staff.
  • Promoted desserts, appetizers and specialty drinks.
  • Recommended daily specials, wine selections and desserts to guide patrons toward more profitable items.
  • Managed closing duties, including restocking items and reconciling cash drawer.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Maintained table settings by removing courses, replacing utensils and refilling beverages promptly.
  • Restocked nonperishables and other items, including condiments and napkins from inventory to keep pantry well-supplied.
  • Maximized team performance by training new employees on proper food handling, guest expectations and restaurant protocols.
  • Cleaned dining area between guests with efficient sweeping, glass washing and spill removal.
Education and Training
06/2002
High School DiplomaVanguard High School - City, State
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How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

85Good
Resume Strength
  • Completeness
  • Word choice
  • Strong summary

Resume Overview

School Attended

  • Vanguard High School

Job Titles Held:

  • Office Assistant
  • Bartender Shift Manager
  • Server

Degrees

  • High School Diploma

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