office assistant resume example with 4+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
Home: (555) 432-1000
Cell:
resumesample@example.com
:
Summary
Industrious administrative team member with proven organizational, time management and multitasking abilities in office settings. Consistently seeks ways to increase office efficiency and boost team productivity with exceptional clerical support. Skillfully manage records and financial processes. Polite and attentive office assistant offering excellent customer service, organization and time management skills. Skilled in coordinating invoicing and billing activities. Outgoing student pursuing flexible part-time employment with weekend and evening shift options. Dynamic Office Assistant with 3 years of experience streamlining workplace efficiency. Helpful and personable individual skilled at organization, Quickbooks and time management. Lends dedicated critical thinking to comply with organizational roadmaps. Professional and well-rounded office assistant with excellent clerical and team support skills. Successful at satisfying customer needs while tackling daily office priorities. Smooth when handling administrative tasks by coordinating mail, records and travel arrangements.
Skills
Meeting planning
Excel spreadsheets
QuickBooks
Professional and mature
Resourceful
Inventory Management
Workers' compensation knowledge
Strong problem solver
Schedule management
Experience
Nanny , 08/2020 to 01/2022 Bright Horizons Family Solutons – Durham, NC,
Engaged with children to create nurturing, safe environments to promote emotional, social and intellectual growth.
Aided with bathing, dressing, teeth brushing and diapering to promote healthy personal hygiene and good oral health.
Kept parents' contact information, emergency services phone number and child's health history on hand in case of emergency situations.
Monitored indoor and outdoor playtime by guiding activities while watching for dangers.
Bathed and dressed babies, changed diapers and prepared bottles and feeding equipment.
Prepared simple snacks to feed children.
Regulated children's schedules to balance rest, learning and play.
Physically and verbally interacted with children to promote mental and emotional development.
Followed routines to foster stability and structure in children's lives while parents were away.
Developed lasting, professional relationships with families by encouraging open communication and delivering positive feedback.
Washed and put away dishes and wiped down counters after meals and snacks.
Encouraged safe, positive behavior by redirecting children to take positive action.
Participated in hands-on learning activities with children incorporating art.
Engaged children with games and puzzles to promote mental development and enjoyment.
Helped children complete homework and special assignments daily to support academic performance.
Assisted with clothing selection, dressing and shoe tying.
Cooked nutritious meals to promote healthy diet and nutrition.
Administered medication and minor first aid to sick and injured children.
Provided safe transportation to and from activities and events.
Taught children safe behavior when crossing street and to avoid contact with unsafe objects.
Calculated amount owed for services and collected payment from parents.
Planned excursions to enhance physical abilities and expose children to stimulating, educational activities.
Office Assistant , 09/2019 to 01/2022 Accessible Space, Inc. – Cheyenne, WY,
Greeted visitors or callers daily to handle questions or direct to appropriate staff.
Documented and routed business correspondence to manage office paperwork.
Organized files, developed spreadsheets, faxed reports and scanned documents to bolster organizational workflow.
Made orders for new office supplies based on demand and budgetary restraints.
Maintained business records by updating customer information.
Answered phone calls daily and pleasantly welcomed visitors to office.
Dispersed incoming mail to correct recipients throughout office.
Handled requests-for-information, delegating tasks to appropriate employee to optimize customer service.
Monitored calendars and scheduled appointments based on availability and established load limits.
Updated databases and verified changes in information.
Served as central point of contact for outside vendors needing to gain access to building.
Sales Associate, 06/2020 to 03/2021 Sleep Number Corporation – North Charleston, SC,
Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Sold various products by explaining unique features and educating customers on proper application.
Built and maintained relationships with peers and upper management to drive team success.
Answered incoming telephone calls to provide store, products and services information.
Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
Assisted teammates with sales-processing tasks to meet daily sales goals.
Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
Offered product and service consultations and employed upselling techniques.
Built trusting relationships with customers by making personal connections.
Acted as initial contact in addressing customer concerns.
Trained all new sales employees on effective sales, service and operational strategies to maximize team performance.
Helped customers daily by responding to inquiries and locating products.
Processed orders through company system and coordinated product deliveries.
Worked with fellow sales team members to achieve group targets.
Prepared cash deposits up to $5000 with zero discrepancies.
Coached team members on security risks and loss prevention to aid in mitigating store theft.
Recorded and resolved daily transactions to promote revenue generation and customer satisfaction.
Acted as point of contact for internal and external customers across departments.
Sales Associate, 06/2017 to 09/2019 Sleep Number Corporation – Oak Brook, IL,
Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Sold various products by explaining unique features and educating customers on proper application.
Built and maintained relationships with peers and upper management to drive team success.
Answered incoming telephone calls to provide store, products and services information.
Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
Assisted teammates with sales-processing tasks to meet daily sales goals.
Offered product and service consultations and employed upselling techniques.
Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
Met merchandise processing standards and maintained organized and accessible work area.
Built trusting relationships with customers by making personal connections.
Acted as initial contact in addressing customer concerns.
Trained all new sales employees on effective sales, service and operational strategies to maximize team performance.
Helped customers daily by responding to inquiries and locating products.
Facilitated timely product launches and delivered exceptional customer service to enable account retention and growth.
Processed orders through company system and coordinated product deliveries.
Worked with fellow sales team members to achieve group targets.
Camp Leader, 05/2017 to 09/2019 Stafford County – City, STATE,
Engaged children in interactive activities and organized arts and crafts, sports games and field trips.
Worked creatively with other staff to develop and carry out new themes and events for camp participants.
Complied with safety rules to minimize incidents and accidents.
Communicated and maintained personal contact with parents or guardians to discuss achievements and behavior concerns.
Created and coordinated staff schedules, daily activity schedules and field trips, maintaining proper staffing levels.
Assisted in coordinating, planning and direction of daily activities for participants aged 3 to 18 , working within set budget.
Reviewed inventory levels and obtained supplies needed for lesson plans.
Conducted required recordkeeping activities to comply with camp requirements.
Handled check-in duties to acclimate new campers.
Documented and notified Stafford County Parks and Recreation of incidents, accidents and supply needs.
Recruited, trained and managed staff team of 20 counselors, upholding health and child safety standards.
Assisted Stafford County Parks and Recreation in orienting and training camp staff on program and procedures.
Oversaw new camper assessments and proper camper placements based upon age and activity level.
Inspected equipment, buildings and sites and reported maintenance issues.
Prepared articles for center newsletter to highlight special events and educational activities.
Delegated staff for camp assignments to foster collaborative team approach.
Education and Training
: Political Science, Expected in to Colorado Mesa University - Grand Junction, CO GPA:
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