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office assistant resume example with 11+ years of experience

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Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Summary

Reliable individual, skilled at coordinating supplies, records and schedules to keep office teams on-task and ready for daily demands. Proficient in using diverse software to produce professional spreadsheets, reports and correspondence. Positive, upbeat and service-oriented attitude toward completing tasks.

Skills
  • Prioritizing Work
  • Issue Resolution
  • Clerical Support
  • Verbal and Written Communication
  • Calendar Management
  • Information Confidentiality
  • Appointment Scheduling
  • Mail Sorting and Distribution
  • Data Entry
  • Time Management
  • Customer Service
  • Scheduling Meetings
  • Organizing and Categorizing
  • Microsoft Office
  • Problem-Solving
  • Outgoing Mail Preparation
  • Multitasking and Prioritization
  • Attention to Detail
  • Self-Motivated
Experience
08/2021 to Current Office Assistant Brightview Senior Living | Edgewater, MD,

greet staff, students and visitors, check schedules for students, print schedules, help them speak to their counselor, answer questions, assist with computer issues, lunch duty, event planning, organizing, calling parent for discipline reasons, preparing paperwork for hearings, making copies, scanning, guiding students through the process to complete their CPR training/civics test, checking laptops in and out, checking books in and out, assisting in translating in meetings, over the phone or documents, attendance and registration, delivering different things to the classrooms, logging and tracking comp. hours for my department, scheduling meetings, substitute placement, campus tours.

  • Answered phone calls and welcomed visitors to office.
  • Greeted visitors or callers to handle questions or direct to appropriate staff.
  • Organized files, developed spreadsheets, faxed reports and scanned documents to improve organizational workflow.
  • Maintained business records by updating customer information.
  • Offered diverse clerical support to office team members, managed correspondence, answered telephone calls and tracked documentation.
  • Checked office supply levels, anticipated needs and placed orders for appropriate stock levels.
  • Collected and coded various documents to prepare for filing, storage and processing.
  • Conducted office inventory checks and requested restock of supplies.
  • Dispersed incoming mail to correct recipients throughout office.
  • Monitored calendars and scheduled appointments based on availability and established load limits.
  • Proofread and corrected correspondence and reports for error-free documentation.
  • Answered telephones, directed calls and took messages.
  • Operated photocopiers and scanners, facsimile machines and personal computers.
  • Delivered messages and ran errands.
  • Maintained and updated filing, inventory and database systems, manually or using computer.
  • Copied, sorted and filed records of office activities and business transactions.
  • Communicated with customers, employees and vendors to answer questions and address complaints.
  • Typed, formatted and edited correspondence and other documents.
  • Opened, sorted and routed incoming mail and prepared outgoing mail.
  • Collected and entered payment data into system, maintaining complete confidentiality and accuracy.
  • Completed work schedules, managed calendars and arranged appointments.
  • Scheduled meetings and coordinated materials to be distributed to attendees.
10/2008 to 03/2013 Customer Service/warehouse Assistant The Community Food Bank Of Southern Arizona | City, STATE,

Oversaw processing of all clients being checked in and out, assisted in training and coordinating over 10 volunteers in any given week, assisted in maintaining food lines stocked with products that were properly displayed, responded to client concerns and phone inquiries, liaised with PIma County Health Department regarding client files,participation, and concerns, accepted monetary and food donations, deep cleaning on closed days/inventory, daily work area cleaning, warehouse cleaning. Answered phone calls and welcomed visitors to the warehouse.

05/2003 to 08/2008 Receptionist/Veterinary Technician Rincon Vista Veterinary Center | City, STATE,
  • Scheduled and confirmed appointments.
  • Answered and directed incoming calls using multi-line telephone system.
  • Served visitors by greeting, welcoming and directing to appropriate personnel.
  • Updated and recorded customer or client information to maintain accounts.
  • Processed payments and updated accounts to reflect balance changes.
  • Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
  • Sorted incoming mail and directed to correct personnel each day.
  • Oversaw office inventory by restocking supplies and submitting purchase orders.

Greeted clients, checked them in and out, scheduled appointments, confirmed appointments, collected payment, weighed dogs and cats, took temperature, gathered information on patient, assisted in different surgeries, dentals, cleaned kennels, answered multi-line phone system, discharged patients, filed paperwork, scanned documents,placed food orders, deep cleaning on down time/half days.

Education and Training
Expected in to to | Pima Community College, Tucson, GPA:
Expected in to to | Training, , GPA:
  • Completed courses on Lynda.com (Excel, customer service fundamentals.) At Community Food BAnk of Souther Az
  • Heavy machinery training for power jack and forklift
Languages
Spanish:
Native/ Bilingual
Negotiated:
English:
Native/ Bilingual
Negotiated:

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Resume Overview

School Attended

  • Pima Community College
  • Training

Job Titles Held:

  • Office Assistant
  • Customer Service/warehouse Assistant
  • Receptionist/Veterinary Technician

Degrees

  • Some College (No Degree)

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