LiveCareer-Resume

office assistant resume example with 7+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Self-motivated Office Clerk with proven track record of managing administrative operations in professional sector. Prioritize tasks, compile data for reports and perform [Task] with minimal oversight in busy settings. Well-rounded assistant possessing excellent clerical and team support abilities. Skilled in scheduling meetings and appointments and organizing office operations. Punctual professional committed to satisfying customer needs and meeting office demands.

Skills
  • Clerical Support
  • Organizing and Categorizing
  • Calendar Management
  • Issue Resolution
  • Verbal and Written Communication
  • Information Confidentiality
  • Prioritizing Work
  • Customer Service
  • Mail Management
  • Data Entry
  • Documentation and Reporting
  • Mail Sorting and Distribution
  • Appointment Scheduling
  • Time Management
  • Scheduling Meetings
  • Microsoft Office
  • Attention to Detail
  • Record Sorting and Filing
  • Mail Sorting and Routing
  • Data Recording
  • Self-Motivated
  • Materials Organization
  • Service Oriented
  • Flexible and Adaptable
  • Outgoing Mail Preparation
Education and Training
Mineola High School Mineola, TX, Expected in 2010 High School Diploma : - GPA :
Experience
University Of Wisconsin Madison - Office Assistant
West Allis, WI, 01/2019 - 06/2022
  • Greeted visitors or callers daily to handle questions or direct to appropriate staff.
  • Organized files, developed spreadsheets, faxed reports and scanned documents to bolster organizational workflow.
  • Collected payments, issued receipts and updated accounts to reflect new balances.
  • Maintained business records by updating customer information.
  • Answered approximately [Number] phone calls daily and pleasantly welcomed visitors to office.
  • Handled requests-for-information and delegated customer service tasks to appropriate employees.
Carlyle - Office Cashier
Arlington, TX, 08/2015 - 03/2016
  • Handled cash register functions and oversaw credit and debit cards, personal check and cash transactions.
  • Greeted customers pleasantly and offered immediate and enthusiastic service.
  • Stocked drawer with correct amounts of cash and coin.
  • Responded quickly to customer inquiries and explained charges made to individual accounts.
  • Greeted customers promptly and responded to questions.
  • Maintained work area and kept cash drawer organized.
  • Counted and balanced cashier drawers.
  • Cleaned and stocked front-end areas with register tapes and ribbons.
  • Complied with cash handling procedures to meet regional cashier variance policy.
  • Welcomed customers, offering assistance to help find store items.
  • Processed customer payments quickly and returned exact change and receipts.
  • Scanned items and checked pricing on cash register for accuracy.
  • Built and maintained productive relationships with employees.
  • Managed cashier shifts and breaks.
  • Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
  • Resolved issues with cash registers, card scanners and printers.
  • Answered phone calls to assist customers with questions and [Type] orders.
  • Counted drawers at start and end of shifts to validate daily records and uphold accounting accuracy.
  • Processed efficient and accurate cash, check, debit, and credit card payments using Point-of-Sale system.
  • Assisted customers to find appropriate products, answered product questions and provided product solutions.
Haley Auto Group - Assistant
Richmond, VA, 01/2011 - 09/2013

filed paperwork

worked with customers

answered questions

took payments and gave change

wrote invoices

kept folders for each customer

Happy Jacks Beer Barn - Cashier
City, STATE, 01/2010 - 01/2013
  • Operated cash register, collected payments, and provided accurate change.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Helped customers find specific products, answered questions and offered product advice.
  • Worked closely with front-end staff to assist customers.
  • Processed sales transactions to prevent long customer wait times.
  • Accepted cash and credit card payments, issued receipts, and provided change.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Helped with purchases, locating items and signing up for rewards programs.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Inspected store products for damage and obtained item replacements for customers.
  • Verified customer age requirement for alcohol or tobacco purchases.
  • Answered customer questions, provided store information, and directed customers to designated store areas.
  • Processed refunds for worn, damaged, and broken merchandise.
  • Disseminated information to customers regarding account updates, new service additions, and promotional offers.
  • Directed cleaning, trash removal, and sanitation procedures to keep aisles and register area organized.
  • Handled credit applications from customers, liaised with credit manager for approvals and account setup, and processed credit card payments.
  • Recommended complementary and discounted items to customers to increase sales.
  • Tracked company inventories, moved excess stock, and arranged products to improve sales.

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Resume Overview

School Attended

  • Mineola High School

Job Titles Held:

  • Office Assistant
  • Office Cashier
  • Assistant
  • Cashier

Degrees

  • High School Diploma

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