LiveCareer-Resume

office assistant resume example with 3+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every patient a positive and memorable experience.

Skills
  • Customer Service
  • Prioritizing Work
  • Issue Resolution
  • Excel Spreadsheets
  • Verbal and Written Communication
  • Mail Management
  • Mail Sorting and Distribution
  • Information Confidentiality
  • Data Entry
  • Documentation and Reporting
  • Organizing and Categorizing
  • Microsoft Office
  • Google Drive
  • Self-Motivated
  • Mail Sorting and Routing
  • Office Supply Management
  • Attention to Detail
  • Problem Solving
  • Flexible and Adaptable
  • Problem-Solving
  • Creative Thinking
  • Team Collaboration
  • Multitasking and Prioritization
Education and Training
University of Wisconsin - La Crosse La Crosse, WI Expected in : Psychology - GPA :
Experience
Anthem, Inc. - Office Assistant
Hollywood, FL, 10/2022 - Current
  • Answered phone calls and welcomed visitors to office.
  • Organized files, developed spreadsheets, faxed reports and scanned documents to improve organizational workflow.
  • Offered diverse clerical support to office team members, managed correspondence, answered telephone calls and tracked documentation.
  • Checked office supply levels, anticipated needs and placed orders for appropriate stock levels.
  • Collected and coded various documents to prepare for filing, storage and processing.
  • Dispersed incoming mail to correct recipients throughout office.
  • Answered telephones, directed calls and took messages.
  • Proofread and corrected correspondence and reports for error-free documentation.
  • Operated photocopiers and scanners, facsimile machines and personal computers.
  • Delivered messages and ran errands.
  • Maintained and updated filing, inventory and database systems, manually or using computer.
  • Copied, sorted and filed records of office activities and business transactions.
  • Opened, sorted and routed incoming mail and prepared outgoing mail.
  • Computed, recorded and proofread data or reports.
  • Completed and mailed contracts, invoices or checks.
Goose Island - Apparel Sales Associate & OMNI Channel
Chicago, IL, 04/2021 - 10/2022
  • Recovered clothing items from fitting rooms and returned to specified department areas.
  • Ticketed items with pricing and markdowns and restocked sales floor according to merchandising plan.
  • Performed stock processing by filling and stocking floor racks and backstock racks.
  • Facilitated positive guest experiences by promptly locating desired items for customers.
  • Followed company standards for merchandise presentation and planograms of best apparel and displays.
  • Coordinated and merchandised seasonal collections and designs based on trending styles.
  • Communicated item availability with retail team members and shoppers.
  • Implemented store visual standards with proper product placement and advertisement displays.
  • Achieved personal and store sales goals with sound customer service and sales protocol.
  • Processed sales transactions using POS system and returned receipts and payment cards to customers.
  • Greeted customers to determine wants or needs.
  • Cleaned shelves, counters and tables to maintain organized store.
  • Answered store and merchandise questions and led customers to wanted items.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Organized store by returning merchandise to proper areas and restocked displays.
  • Recommended merchandise to customers based on needs and preferences.
  • Maintained knowledge of sales and promotions, return policies and security practices.
  • Computed purchases and received and processed cash or credit payment.
  • Recommended, selected and located merchandise based on customer desires.
  • Described merchandise and explained use, operation and care.
  • Exchanged merchandise for customers and accepted returns.
  • Ticketed, arranged and displayed merchandise to promote sales.
  • Placed special orders or called other stores to find desired items.
  • Watched for and recognized security risks and thefts to prevent or handle situations.
Michaels Stores - Brand Ambassador
Richfield, MN, 06/2020 - 07/2021
  • Promoted positive company image through superior customer service experiences.
  • Introduced sales, promotions and other brand initiatives to gain customer loyalty.
  • Conversed with customers to share information about products and services.
  • Employed basic selling techniques to engage with customers.
  • Increased client profits by establishing strong brand representation through face-to-face marketing.
  • Created experiences that drove business results and customer brand engagement.
  • Recommended, selected and helped locate merchandise based on guest needs and desires.
  • Operated point-of-sale system to complete sales transactions.
  • Built lasting relationships with customers by delivering first-call resolution and taking ownership of scenarios.
  • Maintained inventory integrity and accuracy to protect company assets.
  • Cleaned and organized spaces to maintain neat promotional spaces.
  • Increased sales by encouraging customers to purchase additional products and services.
  • Put together eye-catching displays to attract potential customers and encourage questions.
  • Restocked shelves at retail locations with products to match planned demonstrations.
  • Stayed on top of industry-related topics, trends and tools to impact social growth and engagement.
Walmart - Sales Floor Associate
City, STATE, 04/2019 - 06/2020
  • Engaged positively with each customer, providing professional and polite support for sales and service needs.
  • Stocked merchandise pulled from backroom to keep shelves in stock with proper inventory.
  • Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
  • Developed knowledge about products and sales items to answer customer questions.
  • Recommended and helped locate or obtain merchandise based on customer needs and desires.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Replenished floor stock and processed efficient shipments to maintain optimal product availability for customer demands.
  • Designed and set up advertising signs and displays of merchandise on shelves or counters to attract customers.
  • Maintained signs and labels to communicate accurate prices to guests, following signing and merchandising processes.

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Resume Overview

School Attended

  • University of Wisconsin - La Crosse

Job Titles Held:

  • Office Assistant
  • Apparel Sales Associate & OMNI Channel
  • Brand Ambassador
  • Sales Floor Associate

Degrees

  • Some College (No Degree)

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