SEARCH

Office Assistant Resume Example

Resume Score: 90%

Love this resume? Build Your Own Now
OFFICE ASSISTANT
Professional Summary
Executive administrative support professional offering versatile office management, planning and marketing skills.
Skills
  • Advanced MS Office Suite knowledge
  • Adept multi-tasker
  • Schedule management
  • Flexible
  • Behavioral health billing and collections
  • Familiar with commercial and private insurance carriers
  • Advanced clerical knowledge
Work History
Office Assistant Current
 PBJ Connections – Pataskala, OH
  • Answered and managed incoming and outgoing calls while recording accurate messages.
  • Resolved computer hardware and software, printing, installation, word processing, email and operating systems issues.
  • Reviewed medical records for completeness and filed records in alphabetic and numeric order.
  • Added new material to file records and created new records.
  • Reviewed and updated client correspondence files and scheduling database.
  • Assist Executive Director with various duties
  • Assisted in the maintenance of client charts and/or electronic health records.
Receptionist Current
 Bridging Connections – Heath, OH
  • Greeted visitors entering the office, determined the nature and purpose of visit and directed them to the appropriate destination.
  • Located and attached appropriate files to incoming correspondence requiring replies.
  • Frequently used word processing, spreadsheet, database and presentation software.
  • Developed and maintained an internal client filing system.
  • Assist external billing company with completing and filing medical claims.
  • Duties as described below as Independent Medical Billing Specialist
Independent Medical Billing Contractor Bridging Connections – Granville, OH
  • Precisely completed appropriate claims paperwork, documentation and system entry.
  • Correctly coded and billed medical claims for mental health clinicians.
  • Maintained updated knowledge of coding requirements.
  • Verified patients' eligibility and claims status with insurance agencies.
  • Diligently filed and followed up on third party claims.
  • Researched questions and concerns from providers and provided detailed responses.
  • Researched CPT and ICD-9 coding discrepancies for compliance and reimbursement accuracy.
  • Maintained strict patient and physician confidentiality.
  • Resourcefully used various coding books, procedure manuals and on-line encoders.
  • Actively maintained current working knowledge of CPT and ICD-9 coding principles, government regulation, protocols and third party requirements regarding billing.
  • Submitted electronic/paper claims documentation for timely filing.
  • Responded to correspondence from insurance companies.
  • Identified and resolved patient billing and payment issues.
  • Confidently and adeptly handled claim denials and/or appeals.
Optometric Technician 09/2012
ProCare Vision Center – Granville, Ohio

  • Took and documented patients' medical histories.
  • Protected the security of medical records to ensure that confidentiality is maintained.
  • Reviewed records for completeness, accuracy, and compliance with regulations.
  • Entered data, such as demographic characteristics, history and extent of disease, diagnostic procedures, or treatment into computer.
  • Obtained a customer's previous record, or verified a prescription with the examining optometrist or ophthalmologist.
  • Developed and implemented a computer-based system for prescribing, ordering, receiving, and distributing contact lenses.
  • Greeted visitors entering the office, determined the nature and purpose of visit and directed them to the appropriate destination.
  • Entered orders into the EMR system efficiently and without errors.
  • Meticulously identified and rectified inconsistencies, deficiencies and discrepancies in medical documentation.
  • Professionally and courteously verified appointment times with patients.
  • Precisely completed appropriate claims paperwork, documentation and system entry.
  • Conducted preliminary screening examinations including external examination, central and peripheral visual fields and color vision tests.
Caregiver 09/2007 to 11/2012
 Home Instead Senior Care – Granville, Ohio
  • Care for individuals and families during periods of incapacitation, family disruption or convalescence, providing companionship, personal care and help in adjusting to new lifestyles.
  • Prepare and maintain records of client progress and services performed, reporting changes in client condition to manager or supervisor.
  • Participated in case reviews, consulting with the team caring for the client, to evaluate the client's needs and plan for continuing services.
  • Provide clients with communication assistance, typing their correspondence and obtaining information for them.
  • Performed health care related tasks, such as monitoring vital signs and medication, under the direction of registered nurses and physiotherapists.
  • Transport clients to locations outside the home, such as to physicians' offices or on outings, using a motor vehicle.
Advertising Manager 04/1997 to 11/1998
 Tomart Publications – Dayton, Ohio
  • Inspect layouts and advertising copy and edit scripts, audio and video tapes, and other promotional material for adherence to specifications.
  • Maintain assigned account bases while developing new accounts.
  • Write copy as part of layout.
  • Coordinate activities of departments, such as sales, graphic arts, media, finance, and research.
  • Explain to customers how specific types of advertising will help promote their products or services in the most effective way possible.
  • Consult with company officials, sales departments, and advertising agencies to develop promotional plans.
  • Obtain and study information about clients' products, needs, problems, advertising history, and business practices to offer effective sales presentations and appropriate product assistance.
  • Provide clients with estimates of the costs of advertising products or services.
Account Manager 06/1995 to 04/1997
 United Computer Resources – Kettering, Ohio
  • Assess current or future customer needs and priorities through communicating directly with customers, conducting surveys, or other methods.
  • Evaluate network designs to determine whether customer requirements are met efficiently and effectively.
  • Prepare sales presentations and proposals that explain product specifications and applications.
  • Monitor or track project milestones and deliverables.
  • Coordinate activities of project personnel (programmers, repair staff, installers, computer assemblers).
  • Quote prices, credit terms and other bid specifications.
  • Confer with project personnel to identify and resolve problems.
  • Coordinate installation of new equipment.
  • Resolve customer complaints regarding sales and service.
  • Visit establishments to evaluate needs and to promote product or service sales.
  • Emphasize product features based on analyses of customers' needs, and on technical knowledge of product capabilities and limitations.
Education
Bachelor of Science: Business Administration 12 1994 Rockford University - Rockford, Illinois Business Administration
Skills
advertising, advertising copy, audio, consulting, credit, client, clients, data entry, database, direction, edit, fast, features, finance, graphic arts, layout, Microsoft Access, Excel, Microsoft Office, Outlook, PowerPoint, Word, network, personnel, presentations, programming, progress, proposals, reporting, research, sales, scripts, supervisor, typing, typist, video, vision
Build Your Own Now

Resume Overview

Companies Worked For:

  • PBJ Connections
  • Bridging Connections
  • ProCare Vision Center
  • Home Instead Senior Care
  • Tomart Publications
  • United Computer Resources

School Attended

  • Rockford University

Job Titles Held:

  • Office Assistant
  • Receptionist
  • Independent Medical Billing Contractor
  • Optometric Technician
  • Caregiver
  • Advertising Manager
  • Account Manager

Degrees

  • Bachelor of Science : Business Administration 12 1994

Advertisement

Similar Resumes

View All

Office Assistant

HOUSEOFCARSAUTOSALES

Orlando, Florida

Posted 787 days ago