Office Assistant Resume Example PBJ Connections

OFFICE ASSISTANT

Professional Summary

Executive administrative support professional offering versatile office management, planning and marketing skills.

Skills

Advanced MS Office Suite knowledge
Adept multi-tasker
Schedule management
Flexible

Behavioral health billing and collections
Familiar with commercial and private insurance carriers
Advanced clerical knowledge

Work History

Office AssistantCurrent
PBJ Connections – Pataskala, OH

Answered and managed incoming and outgoing calls while recording accurate messages.
Resolved computer hardware and software, printing, installation, word processing, email and operating systems issues.
Reviewed medical records for completeness and filed records in alphabetic and numeric order.
Added new material to file records and created new records.
Reviewed and updated client correspondence files and scheduling database.
Assist Executive Director with various duties
Assisted in the maintenance of client charts and/or electronic health records.

ReceptionistCurrent
Bridging Connections – Heath, OH

Greeted visitors entering the office, determined the nature and purpose of visit and directed them to the appropriate destination.
Located and attached appropriate files to incoming correspondence requiring replies.
Frequently used word processing, spreadsheet, database and presentation software.
Developed and maintained an internal client filing system.
Assist external billing company with completing and filing medical claims.
Duties as described below as Independent Medical Billing Specialist

Independent Medical Billing ContractorBridging Connections – Granville, OH

Precisely completed appropriate claims paperwork, documentation and system entry.
Correctly coded and billed medical claims for mental health clinicians.
Maintained updated knowledge of coding requirements.
Verified patients' eligibility and claims status with insurance agencies.
Diligently filed and followed up on third party claims.
Researched questions and concerns from providers and provided detailed responses.
Researched CPT and ICD-9 coding discrepancies for compliance and reimbursement accuracy.
Maintained strict patient and physician confidentiality.
Resourcefully used various coding books, procedure manuals and on-line encoders.
Actively maintained current working knowledge of CPT and ICD-9 coding principles, government regulation, protocols and third party requirements regarding billing.
Submitted electronic/paper claims documentation for timely filing.
Responded to correspondence from insurance companies.
Identified and resolved patient billing and payment issues.
Confidently and adeptly handled claim denials and/or appeals.

Optometric Technician09/2012
ProCare Vision Center – Granville, Ohio

Took and documented patients' medical histories.
Protected the security of medical records to ensure that confidentiality is maintained.
Reviewed records for completeness, accuracy, and compliance with regulations.
Entered data, such as demographic characteristics, history and extent of disease, diagnostic procedures, or treatment into computer.
Obtained a customer's previous record, or verified a prescription with the examining optometrist or ophthalmologist.
Developed and implemented a computer-based system for prescribing, ordering, receiving, and distributing contact lenses.
Greeted visitors entering the office, determined the nature and purpose of visit and directed them to the appropriate destination.
Entered orders into the EMR system efficiently and without errors.
Meticulously identified and rectified inconsistencies, deficiencies and discrepancies in medical documentation.
Professionally and courteously verified appointment times with patients.
Precisely completed appropriate claims paperwork, documentation and system entry.
Conducted preliminary screening examinations including external examination, central and peripheral visual fields and color vision tests.

Caregiver09/2007 to 11/2012
Home Instead Senior Care – Granville, Ohio

Care for individuals and families during periods of incapacitation, family disruption or convalescence, providing companionship, personal care and help in adjusting to new lifestyles.
Prepare and maintain records of client progress and services performed, reporting changes in client condition to manager or supervisor.
Participated in case reviews, consulting with the team caring for the client, to evaluate the client's needs and plan for continuing services.
Provide clients with communication assistance, typing their correspondence and obtaining information for them.
Performed health care related tasks, such as monitoring vital signs and medication, under the direction of registered nurses and physiotherapists.
Transport clients to locations outside the home, such as to physicians' offices or on outings, using a motor vehicle.

Advertising Manager04/1997 to 11/1998
Tomart Publications – Dayton, Ohio

Inspect layouts and advertising copy and edit scripts, audio and video tapes, and other promotional material for adherence to specifications.
Maintain assigned account bases while developing new accounts.
Write copy as part of layout.
Coordinate activities of departments, such as sales, graphic arts, media, finance, and research.
Explain to customers how specific types of advertising will help promote their products or services in the most effective way possible.
Consult with company officials, sales departments, and advertising agencies to develop promotional plans.
Obtain and study information about clients' products, needs, problems, advertising history, and business practices to offer effective sales presentations and appropriate product assistance.
Provide clients with estimates of the costs of advertising products or services.

Account Manager06/1995 to 04/1997
United Computer Resources – Kettering, Ohio

Assess current or future customer needs and priorities through communicating directly with customers, conducting surveys, or other methods.
Evaluate network designs to determine whether customer requirements are met efficiently and effectively.
Prepare sales presentations and proposals that explain product specifications and applications.
Monitor or track project milestones and deliverables.
Coordinate activities of project personnel (programmers, repair staff, installers, computer assemblers).
Quote prices, credit terms and other bid specifications.
Confer with project personnel to identify and resolve problems.
Coordinate installation of new equipment.
Resolve customer complaints regarding sales and service.
Visit establishments to evaluate needs and to promote product or service sales.
Emphasize product features based on analyses of customers' needs, and on technical knowledge of product capabilities and limitations.

Education

Bachelor of Science: Business Administration12 1994Rockford University- Rockford, IllinoisBusiness Administration

Skills

advertising, advertising copy, audio, consulting, credit, client, clients, data entry, database, direction, edit, fast, features, finance, graphic arts, layout, Microsoft Access, Excel, Microsoft Office, Outlook, PowerPoint, Word, network, personnel, presentations, programming, progress, proposals, reporting, research, sales, scripts, supervisor, typing, typist, video, vision

Resume Overview

Companies Worked For:

PBJ Connections
Bridging Connections
ProCare Vision Center
Home Instead Senior Care
Tomart Publications
United Computer Resources

School Attended

Rockford University

Job Titles Held:

Office Assistant
Receptionist
Independent Medical Billing Contractor
Optometric Technician
Caregiver
Advertising Manager
Account Manager

Degrees

Bachelor of Science : Business Administration 12 1994

Office Assistant Resume Example

Resume Score: 90%

DISCLAIMER

Resume Overview

Create a job alert for [job role title] at [location].

Similar Resumes