office assistant resume example with 5+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000
Cell:
resumesample@example.com
:
Summary
Hardworking sales and service team member proficient in preparing, packaging and displaying flowers, concentrates and edibles. Successful at operating with speed and efficiency to meet demand in fast-paced environments. Good relationship-building, organizational and multitasking abilities.
Willingness for knowledge and learning. Very friendly and outgoing. With much excitement to join your team!
Skills
Meeting planning
Executive presentation development
Excel spreadsheets
Business writing
Mail management
Microsoft Office
Resourceful
Human Resources Management (HRM)
Proofreading
Strong interpersonal skills
Self-starter
Inventory Management
Medical terminology
Dedicated team player
Understands grammar
Strong problem solver
Professional and mature
QuickBooks
Experience
Office Assistant, 06/2020 to Current Arkansas State Highway Transportation Department – North Little Rock, AR,
Handled requests-for-information, delegating tasks to appropriate employee to optimize customer service.
Verified operation of office equipment by completing preventive maintenance requirements and calling for repairs.
Drafted meeting agendas, supplied advance materials and executed follow-up for meetings and team conferences.
Received and screened high volume of internal and external communications.
Updated financial, customer and business records with accurate information each day, preventing data loss and keeping files current.
Maintained inventory in administrative building supply closet to prevent shortages of supplies.
Managed building access by supplying key cards to employees and visitors.
Greeted visitors or callers daily to handle inquiries or direct to appropriate persons.
Organized files, developed spreadsheets, faxed reports and scanned documents to bolster organizational workflow.
Filed and retrieved records to support business needs and boost team productivity.
Monitored calendars and scheduled appointments based on [Job title] availability and established load limits.
Served as central point of contact for all outside vendors needing to gain access to building.
Coordinated travel arrangements, including booking hotel rooms, car rentals and airfare for staff traveling to domestic and international locations.
Dispersed incoming mail to correct recipients throughout office.
Posted open positions on company and social media websites.
Processed [Type] paperwork efficiently to support smooth office procedures.
Automated office operations to manage client correspondence, record tracking and data communications.
Routed agreements, contracts and invoices through signature process.
Collected payments, issued receipts and updated accounts to reflect new balances.
Conducted market surveys and industry studies to identify need and demand for new clientele.
Answered approximately [Number] phone calls daily and pleasantly welcomed visitors to office.
Created PowerPoint presentations used for business development.
Maintained business records by updating customer information.
CNA, 09/2018 to 07/2020 Iconma, L.L.C. – Fridley, MN,
Attended to patients in [Number]-bed unit, continuously checking on needs and maintaining high standards of patient care.
Prepared examination and patient rooms for [Type] procedures, checking supply availability and laying out instruments.
Assisted in changing from [Software] to [Software] for medical recordkeeping, keeping detailed records before, during and after switch.
Exhibited compassionate care and communication regarding issues surrounding death and dying.
Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
Managed and maintained patient rooms, shared-living areas and nursing stations.
Used mobility devices and [Type] equipment to transport patients.
Engaged with patient family and friends to provide courteous, efficient visit experience.
Promoted patient satisfaction by assisting with daily living needs such as bathing, dressing, toileting and exercising.
Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
Examined and addressed lacerations, contusions and physical symptoms to assess and prioritize need for further attention.
Documented patient intake and dietary requirements, also assisting with feeding and monitoring.
Collected [Type] samples to complete [Type] tests for patient, checking for changes that indicated potentially dangerous conditions.
Collected biological specimens and packages for laboratory transport to complete diagnostic tests.
Responded to patient alarms and needs-assessment requests to identify course of treatment.
Sales Representative, 05/2015 to 09/2017 Clean Harbors, Inc. – Beaumont, TX,
Helped improve and drive business success by delivering sales, credit, warranty and other key metrics.
Analyzed sales performance and service feedback to drive organizational and operational changes resulting in greater profitability.
Uncovered new customer leads by creating marketing materials with [Software], including flyers and business cards.
Implemented professional sales presentations to creatively communicate product quality and market comparisons.
Used [Software] to generate and manage leads.
Communicated all sales promotions to customers to grow average customer account size by [Number]%.
Educated customers on suitable products and services depending on age, needs and inventories to increase sales by [Number]%.
Maintained database of customer and sales information using [Software].
Approached customers with consultative mentality to uncover and meet specific requirements.
Fostered relationships with customers to expand customer base and enhance loyalty and retention.
Generated sales by prospecting leads, cold calling and negotiating advantageous deals.
Waitress, 12/2014 to 03/2015 Monarch Casino Black Hawk – Reno, NV,
Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
Increased sales of high margin menu items through effective upselling.
Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
Served plated dinners, buffet-style dinners and passed hors d'oeuvres for parties.
Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
Stocked server areas with supplies before, during and after shifts to boost performance of serving staff.
Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
Maintained accuracy while handling payments, giving change and printing receipts to customers.
Minimized customer wait times by efficiently taking and filling large volume of orders each day.
Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
Arranged place settings with fresh tablecloths, tableware and flowers to beautify table.
Communicated with event coordinators to verify appropriate and adequate accommodations for larger parties.
Assisted kitchen staff with food counts by determining number of items required for complete service.
Education and Training
High School Diploma: , Expected in 03/2013 to Lincoln Academy - Online , PA GPA:
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