office assistant resume example with 20+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Summary
Industrious administrative team member with proven organizational, time management, and multitasking abilities in business settings. Consistently seeks ways to increase office efficiency and boost team productivity with exceptional clerical support. Skillfully manage records and financial processes.
Skills
Business administration
Project planning
Multi-line phone proficiency
Bookkeeping
Schedule management
Excellent planner and coordinator
Advanced clerical knowledge
Bookkeeping
Business administration, Spreadsheets
Business processes, Strategic planning
Data entry
Insurance
Strong interpersonal skills
Strong problem solver
Time management
Experience
03/2019 to CurrentOffice AssistantArkansas State Highway Transportation Department | Paragould, AR,
Verified operation of office equipment by completing preventive maintenance requirements and calling for repairs.
Greeted visitors or callers daily to handle inquiries or direct to appropriate persons.
Coordinated travel arrangements, including booking hotel rooms, car rentals and airfare for staff traveling to domestic and international locations.
Offered diverse clerical support to office team members, including managing correspondence, answering telephone calls and tracking documentation.
Maintained inventory in administrative building supply closet to prevent shortages of supplies.
Served as central point of contact for all outside vendors needing to gain access to building.
Assist office staff, including but not limited to HR, CSR, CFO, COO and Marketing
Assisting with all iPhone and iPads
Working with Safety Director in all training classes
11/1980 to 03/2020Executive AssistantAdecco Group Inc. | Charlotte, NC,
Detailed and arranged logistics for conferences and seminars, including travel arrangements and venue reservations.
Opened, sorted and responded to routine correspondence on behalf of business leaders to facilitate communication and streamline processes.
Created and maintained computer- and paper-based filing and organization systems for records, reports and documents.
Supervised executive and management calendars while allocating tasks to administrative support team for smooth operational flow.
Planned and executed corporate meetings, lunches and special events for groups of 80+ employees.
Directed customer communication to appropriate department personnel and offered information to resolve inquiries, boosting customer satisfaction.
Handled management of communication to executives by taking and making telephone calls, reviewing and prioritizing mail and composing and typing correspondence.
Created PowerPoint presentations used for business development.
08/2016 to 01/2018Dental Front Office CoordinatorHilton Worldwide | La Jolla, CA,
Managed master calendar and scheduled appointments for 2 providers based on optimal patient loads and clinician availability.
Received, recorded and addressed incoming and outgoing communication via telephone and email.
Carried out front office duties utilizing data entry skills in framework of medical database.
Managed financial documentations such as expense reports and invoices.
Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing.
Educated patients about post-operative and at-home care for optimal outcomes.
Checked patients in and out, verified insurance and collected co-pays to keep business administrative and financial records current.
Established employee payroll files and updated existing files with new information.
Received, filed and processed paperwork and documents for on-boarding employees.
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