, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Summary
I am a Dynamic Office Assistant with over 5 years of experience streamlining workplace efficiency. Helpful and personable individual skilled at organization, and time management. Lends dedicated critical thinking to comply with organizational roadmaps.
Skills
Excellent Communication Skills
Intuit QuickBooks
Oracle PeopleSoft
Schedule Management
Learning Strategies
Strong Interpersonal Skills
Accounting Familiarity
Repairing
Excel Spreadsheets
Mail Management
Advanced MS Office Suite Knowledge
Meeting Planning
Data Entry
Budgeting
Scheduling
Sorting and Labeling
Filing
Event Planning
Office Supply Ordering
Patient Charting
Travel Administration
Records Management Systems
Spreadsheets
Mailing
Spreadsheet Management
Executive Presentation Development
Mail Handling
Travel Arrangements
Social Media Knowledge
Human Resources Management (HRM)
Copying
Multi-Line Phone Proficiency
Experience
11/2020 to 02/2021Office AssistantAspire Public Schools | Huntington Park, CA,
Received and screened high volume of internal and external communications.
Wrote reports and correspondence from dictation and handwritten notes to streamline operational planning.
Served as central point of contact for all outside vendors needing to gain access to building.
Greeted visitors or callers daily to handle inquiries or direct to appropriate persons.
Collected payments, issued receipts and updated accounts to reflect new balances.
Processed paperwork efficiently to support smooth office procedures.
Updated financial, customer and business records with accurate information each day, preventing data loss and keeping files current.
Dispersed incoming mail to correct recipients throughout office.
Handled requests-for-information, delegating tasks to appropriate employee to optimize customer service.
Routed agreements, contracts and invoices through signature process.
Supported office needs including taking messages, scanning documents and routing business correspondence.
Offered diverse clerical support to office team members, including managing correspondence, answering telephone calls and tracking documentation.
Answered approximately 50 phone calls daily and pleasantly welcomed visitors to office.
10/2019 to 06/2020Lead ConciergeFirstservice Residential | Summerville, SC,
Greeted clients and provided personalized support to meet unique needs and promote brand loyalty.
Contacted previous visitors and potential guests through emailed newsletters with information on events and happenings to build strong clientele base.
Updated front desk's concierge book to maintain most relevant visitor information.
Received all incoming calls and coordinated with facility staff to fulfill requests and resolve issues.
Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
Answered phones, responded to customer inquiries and transferred calls to appropriate staff members.
Managed customer complaints and rectified issues to complete satisfaction.
Provided concierge services for guests as needed.
Assisted production and distribution of memos, newsletters, email updates and other forms of communication.
Oversaw heavy load of administrative tasks while verifying accuracy and prompt completion of paperwork.
Participated in team collaboration initiatives to plan for company's future growth.
Interacted with supervisor and various experts to address escalated issues.
Restocked office and break room supplies to maximize team productivity.
Controlled and managed document processes by reviewing files, records and critical information to confirm accuracy and comply with company policies and procedures.
Handled incoming and outgoing correspondence, including mail, e-mail and faxes.
Communicated with vendors to place and receive orders, request maintenance services and deliver instruction on behalf of office management.
Organized conference room space and materials for internal and customer meetings, took notes and distributed meeting minutes to support executive needs.
Assisted organizational efforts by filing, entering data and answering phones.
Greeted clients, assisting operations by performing entrance interview tasks to determine need.
11/2018 to 09/2019Program CoordinatorCampus Compact | Champaign, IL,
Oversaw day-to-day activities, including organizational leadership, recruitment, office maintenance and supply and inventory management.
Communicated project status and requirements to keep stakeholders aware of impending deadlines.
Led design and implementation of program policies, frameworks and toolkits for comprehensive and well-controlled change management process.
Partnered with program management and store leads to make recommendations, process improvements and corrective action plans.
Prioritized tasks to meet timelines for policy and program initiatives.
Facilitated conferences between organization and community members or clients and helped communicate concerns to managing leadership.
Fostered relationships with community clients and partners through dynamic communication and prompt follow-up to questions and concerns.
Observed program activities, collected data, created reports and presented findings to senior management.
Analyzed program effectiveness and provided feedback to modify, adapt and optimize workflows.
Directed educational, informational, therapeutic and recreational programs and oversaw program development, coordination and administration.
Proposed and developed new programming ideas and special features to drive audience engagement.
Education and Training
Expected in 06/2014High School Diploma | Edmondson West Side High School, Baltimore, MD, GPA:
Expected in Bachelor of Science | Social SciencesAshford University, San Diego, CAGPA:
Completed professional development in Applied Sciences
Expected in Bachelor of Science | Christian Science & DivinityChristian Leaders Institute , , GPA:
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
