(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
Professional Summary

Meticulous with advanced accounting, mathematical and Microsoft Office expertise. Successful at keeping accounts current and accurate for compliant financial recordkeeping. Well-organized, diligent and focused professional. Responsible as HR Assistant with strong knowledge of office administration and common human resources operations. Known for having a deep understanding of customer service, data entry, and file management. Highly skilled in organization, time management, and confidentiality. Hardworking with a history of success working in the warehouse and similar environments. Safely and skillfully operate other warehouse equipment. Deliver thorough inventory control and accurate documentation. Experienced in parts look-up and pulling also.

  • Audits
  • Closing procedures
  • Month-end reporting
  • Invoicing
  • Bank account reconciliations
  • AP and AR management
  • Staff management
  • Problem-solving
  • Recruitment and hiring
  • Account reconciliation
  • Collections
  • Payroll processing
  • Invoice preparation
  • Multi-line phone proficiency
  • OSHA compliance
  • Workers' compensation knowledge
  • Office management
  • Administrative Assistance
  • Operating Systems
  • Policy and procedure modification
  • Microsoft Office Specialist Certification
  • Purchase order verification
  • Order picking and processing
  • Forklift operations
  • Inventory control
  • Parts ordering and management
St Clairsville High School Saint Clairsville, OH Expected in High School Diploma : - GPA :
Key Business College Virginia Beach, VA, Expected in Associate of Science : Business Administration - GPA :
Strayer University Chesapeake, VA, Expected in 04/2021 Bachelor of Science : Business Administration And Management - GPA :
Work History
Caci International Inc. - Office and Accounting Manager
Laurel, MD, 02/2014 - Current
  • Oversaw office inventory activities, including ordering and requisitions, stocking and shipment receiving
  • Communicated corporate objectives across all divisions through regular correspondence and scheduled status updates
  • Paid vendors by monitoring discount opportunities and paid employees by receiving and verifying expense reports
  • Reconciled company bank, credit card and line of credit accounts every month, investigating and resolving discrepancies to keep accounts audit-ready
  • Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable
  • Produced high-quality documents, spreadsheets, and presentations for internal and customer-facing needs using Microsoft Office Industry specific software
  • Managed costs and billing and resolved financial discrepancies effectively through organizational management of account information using Softbase software
  • Performed billing, collection and reporting functions for office generating over $700,000 annually
  • Kept physical files and digitized records organized for easy updating and retrieval by authorized team members
  • Improved customer satisfaction scores through the application of superior conflict resolution and problem-solving skills
  • Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping
  • Interacted with customers professionally by phone, email or in-person to provide information and direction to desired staff members
  • Sent notices to employees and subcontractors regarding expiring documentation
  • Devised hiring and recruitment policies for the company employees
  • Implemented and coordinated the development of HR programs and services
  • Maintained company compliance with all local, state and federal laws, in addition to establishing organizational standards
  • Gathered personnel records from all employees from each department
  • Set, enforced and explained HR policies to team members to cultivate compliant and satisfied workforce
  • Provided HR advice and counsel in alignment with policy
  • Networked with local community colleges to leverage resources
  • Reviewed human resource paperwork for accuracy and completeness by verifying, collecting and correcting additional data
  • Explained employee compensation, benefits, schedules, working conditions, and promotion opportunities
  • Implemented training programs for new and existing employees
  • Monitored and handled all employee claims, including performance-based and harassment incidents
John's Service Center - Service Writter
City, STATE, 01/2013 - 02/2014
  • Greeted and registered customers requiring service and directed automobiles to service garage
  • Provided customers with an estimation of repair costs and a reasonable timeline for completion of service
  • Used computer system to enter customer information, create service records, order parts and develop cost estimations
  • Answered service department phone and responded promptly to questions and messages
  • Implemented routine scheduled maintenance programs for established customers
  • Worked with vendors to schedule daily pickups and weekly deliveries
  • Monitored cash drawers in multiple checkout stations to ensure adequate cash supply
  • Maintained accurate and current customer account data with manual forms processing and digital information updates
Curtis Key Plumbing Heating & Air - Administrative Specialist
City, STATE, 07/2009 - 01/2014
  • Performed various administrative functions, including filing paperwork, delivering mail, sorting mail, office cleaning and bookkeeping
  • Delivered friendly assistance with new hires throughout the interviewing and hiring process
  • Collaborated with management to build and implement effective, modern employment policies
  • Provided backup payroll, if needed
  • Provided complete meeting support, including materials preparation and notes or minute taking
  • Performed billing, collection and reporting functions for the office
  • Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping
  • Oversaw office inventory activities, including ordering and requisitions, stocking and shipment receiving

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Resume Overview

School Attended

  • St Clairsville High School
  • Key Business College
  • Strayer University

Job Titles Held:

  • Office and Accounting Manager
  • Service Writter
  • Administrative Specialist


  • High School Diploma
  • Associate of Science
  • Bachelor of Science

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

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