office and accounting manager resume example with 11+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000
Cell:
resumesample@example.com
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Professional Summary
Meticulous with advanced accounting, mathematical and Microsoft Office expertise. Successful at keeping accounts current and accurate for compliant financial recordkeeping. Well-organized, diligent and focused professional. Responsible as HR Assistant with strong knowledge of office administration and common human resources operations. Known for having a deep understanding of customer service, data entry, and file management. Highly skilled in organization, time management, and confidentiality. Hardworking with a history of success working in the warehouse and similar environments. Safely and skillfully operate other warehouse equipment. Deliver thorough inventory control and accurate documentation. Experienced in parts look-up and pulling also.
Skills
Audits
Closing procedures
Month-end reporting
Invoicing
Bank account reconciliations
AP and AR management
Staff management
Problem-solving
Recruitment and hiring
Account reconciliation
Collections
Payroll processing
Invoice preparation
Multi-line phone proficiency
OSHA compliance
Workers' compensation knowledge
Office management
Administrative Assistance
Operating Systems
Policy and procedure modification
Microsoft Office Specialist Certification
Purchase order verification
Order picking and processing
Forklift operations
Inventory control
Parts ordering and management
Work History
Office and Accounting Manager, 02/2014 to Current Caci International Inc. – Laurel, MD,
Oversaw office inventory activities, including ordering and requisitions, stocking and shipment receiving
Communicated corporate objectives across all divisions through regular correspondence and scheduled status updates
Paid vendors by monitoring discount opportunities and paid employees by receiving and verifying expense reports
Reconciled company bank, credit card and line of credit accounts every month, investigating and resolving discrepancies to keep accounts audit-ready
Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable
Produced high-quality documents, spreadsheets, and presentations for internal and customer-facing needs using Microsoft Office Industry specific software
Managed costs and billing and resolved financial discrepancies effectively through organizational management of account information using Softbase software
Performed billing, collection and reporting functions for office generating over $700,000 annually
Kept physical files and digitized records organized for easy updating and retrieval by authorized team members
Improved customer satisfaction scores through the application of superior conflict resolution and problem-solving skills
Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping
Interacted with customers professionally by phone, email or in-person to provide information and direction to desired staff members
Sent notices to employees and subcontractors regarding expiring documentation
Devised hiring and recruitment policies for the company employees
Implemented and coordinated the development of HR programs and services
Maintained company compliance with all local, state and federal laws, in addition to establishing organizational standards
Gathered personnel records from all employees from each department
Set, enforced and explained HR policies to team members to cultivate compliant and satisfied workforce
Provided HR advice and counsel in alignment with policy
Networked with local community colleges to leverage resources
Reviewed human resource paperwork for accuracy and completeness by verifying, collecting and correcting additional data
Explained employee compensation, benefits, schedules, working conditions, and promotion opportunities
Implemented training programs for new and existing employees
Monitored and handled all employee claims, including performance-based and harassment incidents
Service Writter, 01/2013 to 02/2014 John's Service Center – City, STATE,
Greeted and registered customers requiring service and directed automobiles to service garage
Provided customers with an estimation of repair costs and a reasonable timeline for completion of service
Used computer system to enter customer information, create service records, order parts and develop cost estimations
Answered service department phone and responded promptly to questions and messages
Implemented routine scheduled maintenance programs for established customers
Worked with vendors to schedule daily pickups and weekly deliveries
Monitored cash drawers in multiple checkout stations to ensure adequate cash supply
Maintained accurate and current customer account data with manual forms processing and digital information updates
Administrative Specialist, 07/2009 to 01/2014 Curtis Key Plumbing Heating & Air – City, STATE,
Performed various administrative functions, including filing paperwork, delivering mail, sorting mail, office cleaning and bookkeeping
Delivered friendly assistance with new hires throughout the interviewing and hiring process
Collaborated with management to build and implement effective, modern employment policies
Provided backup payroll, if needed
Provided complete meeting support, including materials preparation and notes or minute taking
Performed billing, collection and reporting functions for the office
Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping
Oversaw office inventory activities, including ordering and requisitions, stocking and shipment receiving
Education
High School Diploma: , Expected in to St Clairsville High School - Saint Clairsville, OH GPA:
Associate of Science: Business Administration, Expected in to Key Business College - Virginia Beach, VA, GPA:
Bachelor of Science: Business Administration And Management, Expected in 04/2021 to Strayer University - Chesapeake, VA, GPA:
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