An ambitious, professional business executive credited with combining marketing, sales and business development expertise to deliver revenue growth in highly competitive markets. An analytical thinker who can provide the experience to support organizational goals.
Highly accomplished with leadership skills and the ability to build and maintain business relationships and provide team building. Technology proficient in data tracking/mining, Sage, LexisNexis, iWave, AlumniFinder, BSR Advance, Microsoft Office, government databases and deep-dive internet research.
Areas of Expertise
Recruitment & Training
Analytical Problem Solving
Team Building Skills
High-Level Sales Proficiency
Social Media Proficient
CARAVAN COFFEE & FOOD SERVICEJanuary 2014 to January 2016Office Administrator/Regional Territory Rep.
*Personal Assistant Worcester, MA
to the Company President.
Responsible for daily Accounting procedures including preparing invoices.
Daily communication and interaction with vendors and customers addressing their individual needs and also coordinating invoices.
Process orders and prepare them.
Created monthly marketing and promotional flyers to be distributed to all customers in the database.
On occasion deliver product in a timely and precise manner to customers as needed.
ANNA MARIA COLLEGEJanuary 2012 to January 2014Director of Donor Relations Paxton, MA
Supervised and organized the AMC Phone-a-thon including the recruitment, hiring, training, scheduling and payroll of all volunteers.
Coordinated, collected and processed all donation pledges.
Maintained the donor database with potential, current and past donor information.
Developed strategies for attracting new prospects and expanding the current prospect base.
Managed data and profile requests to advancement field personnel.
Utilized multiple research tools and identified quality prospects.
Assisted the Director of Advancement in identifying appropriate corporate, foundation and governmental grant opportunities.
Built and maintained positive business relationships between the college and its constituents by attending advancement-sponsored events and individual meetings with alumni.
UMASS MEDICAL SCHOOLJanuary 2007 to January 2012Prospect Researcher SHREWSBURY, MA
Developed systems guidelines, procedures and standard formats for research profiles to assist staff in major gift prospect solicitation efforts.
Analyzed and validated information extracted from extensive data mining resources to ensure integrity of prospect and donor files.
Prepared detailed profiles of individuals, corporations and foundations for use by the development team to plan comprehensive, effective solicitation campaigns.
Evaluated prospective donors for multiple outreach efforts to identify and rate the maximum potential of their philanthropy.
Assisted in the development of parameters to identify, qualify, cultivate and solicit prospects.
TULLY INSURANCE AGENCYJanuary 1991 to January 2007Licensed insurance broker & Office Manager WORCESTER, MA
Provided information regarding coverage limits, policy claims and handled escalated issues.
Developed computer query to identify renewal dates for clients' driver's licenses, vehicle registrations and insurance policies.
Streamlined and improved policy completion, follow-up and distribution procedures.
Revised electronic payment system to more efficiently handle accounts payable and receivable, post payments and commissions.
Reconciled all agency financials including bank statements, commission statements from all insurance carriers and month-end reports.
Anna Maria CollegeMBA: MarketingPaxton, MAMarketing
Worcester State College (University)Bachelor of Science: PsychologyWorcester, MAPsychology
Quinsigamond Community CollegeAssociate of Arts: Early Childhood EducationEarly Childhood Education
UMass Medical SchoolCertification, Core ManagementShrewsbury, MA
Association of Professional Researchers for Advancement (APRA), Member
New England Development Research Association (NEDRA), Member
Council for Advancement and Support of Education (CASE), Member
Greater Worcester Women in Development (WID), Member
Accounting, accounts payable and receivable, agency, Business Development, clients, Client Relations, data mining, databases, database, financials, government, hiring, Insurance, preparing invoices, Team Building, Leadership Skills, Director, Market Analysis, marketing, meetings, Microsoft Office, internet research, payroll, personnel, policies, Problem Solving, quality, Recruitment, Research, Sage, Sales, scheduling, Phone