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Office Administrator Insurance Coordinator Reservations Manager Resume Example

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Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary
Customer Service Representative who goes above and beyond basic administrative tasks and takes on multiple projects at once. Excellent work ethic and strength in boosting company morale. Excellent civility both on the phone and in person. Profeional and dedicated with a strong desire to succeed.
Skills
  • Professional phone etiquette
  • Excellent communication skills
  • Flexible
  • Articulate and well-spoken
  • Customer service-oriented
  • Works well under pressure
  • Social media knowledge
  • Appointment setting
  • Team building
  • Critical thinker
  • Project planning
  • Spreadsheet management
Work History
02/2012 to 04/2014
Office Administrator, Insurance Coordinator, Reservations Manager Rexel Usa Gresham, OR,
  • Marketing through social media 
  • Scheduling of 3rd party contractors
  • Handling guest feedback, complaint and resolution 
  • Marketing to potential owners/Bringing on new properties
  • Cleaning 
  • Preparing owner statements and making sure they get paid
  • Invoicing/ billing 
  • Inventory of cabins 
  • Submitting and Processing refunds/credits 
  • Creating new process for greater efficiency and to track spending.
  • Ordered and distributed office supplies while adhering to a fixed office budget.
  • Managed office supplies, vendors, organization and upkeep.
  • Directed guests and routed deliveries and courier services.
  • Screened applicant resumes and coordinated both phone and in-person interviews.
  • Answered and managed incoming and outgoing calls while recording accurate messages.
  • Greeted numerous visitors, including VIPs, vendors and interview candidates.
  • Maintained a clean reception area, including lounge and associated areas.
  • Organized all new hire, security and temporary paperwork.
  • Completed data entry, tracked resumes and maintained the applicant tracking system.
  • Compiled company information and related material and distributed it to candidates.
04/2014 to 09/2014
Office Administration, Website Development, Local Marketing Mountain Memories Cabins City, STATE,
  • Answering phones and emails in a timely manner 
  • Sales 
  • Local Marketing 
  • Liaison between owners and company/Account Management
  • Market to potential new owners/Bringing on new properties
  • Scheduling of 3rd party contractors 
  • Handling guest feedback, complaint and resolution 
  • Preparing owner statements
  • Invoicing/ billing 
  • Inventory of cabins 
  • Submitting and Processing refunds/credits.
  • Maintained a clean reception area, including lounge and associated areas.
  • Assisted company owner with local community events.
  • Obtained signatures for financial documents and internal and external invoices.
05/2011 to 02/2012
Delivery Driver Domino's Pizza City, STATE,
  • Built loyal clientele through friendly interactions and consistent appreciation.
  • Promptly and empathetically handled guest concerns and complaints.
  • Greeted customers and provided excellent customer service.
  • Prepared specialty foods such as pizzas and sandwiches, following specific methods that required quick prep time.
  • Handled currency and credit transactions quickly and accurately.
  • Followed food safety procedures according to company policies and health and sanitation regulations.
  • Communicated openly and honestly with the management team during each shift to ensure it ran smoothly.
03/2009 to 01/2012
Server/Hostess Darden Corporation - Longhorn Steakhouse City, STATE,
  • Assigned patrons to tables suitable for their needs and according to rotation.
  • Assisted in maintaining preparation and service areas in a sanitary condition
  • Checked temperatures of freezers, refrigerators, and heating equipment to ensure proper functioning
  • Cleaned and sterilized equipment and facilities
  • Cleaned and organized eating, service, and kitchen areas
  • Responsible for all garnishes for main courses, pasta, soups and potages.
  • Greeted each customer with friendly eye contact
  • Performed all transactions in a cordial, efficient and professional manner
  • Spoke with patrons to ensure satisfaction with food and service
  • Took food orders and relayed orders to kitchens or serving counters
  • Trained new employees
2006 to 11/2008
Partner/Secretary Dust Bunnies Cleaning Service City, STATE,
  • Cleaned windows, glass partitions and mirrors using soapy water, surface cleaner, sponges and squeegees.
  • Mixed water and detergents in containers to prepare chemical cleaning solutions.
  • Prepared program operating budgets, budget reports and other financial performance reports.
  • Analyzed contract performance for bids, budgets and forecasts.
  • Negotiated prices, terms of sales and service agreements.
  • Quoted prices, credit terms and other bid specifications.
Education
Expected in Current
Real Estate License: Georgia Real Estate
Atlanta Real Estate School - Atlanta, GA / Online
GPA:
Real Estate License - Atlanta GA General Studies
Expected in 1 2010
Certified Substitute Teacher - 2008 (Continued) General Education Development - 2005:
- ,
GPA:
Skills
Account Management, billing, credit, excellent customer service, fashion, Inventory, Invoicing, Market, Marketing, next, quality, Real Estate, selling, Sales, Scheduling, Teacher, Answering phones, Answer phones

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79Average

Resume Strength

  • Length
  • Personalization
  • Target Job

Resume Overview

School Attended
  • Atlanta Real Estate School
Job Titles Held:
  • Office Administrator, Insurance Coordinator, Reservations Manager
  • Office Administration, Website Development, Local Marketing
  • Delivery Driver
  • Server/Hostess
  • Partner/Secretary
Degrees
  • Real Estate License
  • Certified Substitute Teacher - 2008 (Continued) General Education Development - 2005

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