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Office Administrator Resume Example

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OFFICE ADMINISTRATOR
Summary

Motivated and diligent Administrator/Coordinator with history of effective office management. Professionally coordinate files, correspondence and resources to boost productivity and facilitate efficient operations. Skilled in general office processes and optimization strategies. Successful in accomplishing daily administrative needs and exceeding performance targets.

Skills
  • Office management
  • Microsoft Office
  • CRM and office management software
  • Monday.com - Sales Management Software
  • Scheduling and calendar management
  • Project and task management
  • Planning events
  • Event coordination
  • Customer relations
  • Data entry
  • File and data retrieval systems
  • Report writing
Experience
Office Administrator|Supreme Kitchen Essentials- Saladmaster - Allen, TX|09/2019 - 06/2020
  • Oversaw team leaders' and personnels' scheduled tasks to keep office operations smooth and efficient.
  • Oversaw project planning tasks, collaborating with CEO, team leaders and personnel to provide optimal coverage across operations and sales areas.
  • Handled requests-for-information, delegating tasks to appropriate sales personnel to optimize customer service.
  • Coordinated schedules, administrative functions and meetings, quality assurance and process improvements to bolster operational output.
  • Organized and scheduled scale training program to personnel provided education on department tasks and processes.
  • Recorded meeting minutes for documentation purposes and disseminated to CEO and team leaders to follow through.
  • Processed, tracked and pursued resolutions for personnel actions to keep records and accounts current.
  • Organized workloads to streamline tasks and efficiently oversee day-to-day operations under tight deadlines.
  • Supported office needs including taking phone calls, emails and messages, scanning documents and routing business correspondence.
  • Automated office operations by managing client correspondence, records, contracts and data communications.
  • Interacted professionally with customers and personnel, answering questions and responding to phone and email inquiries.
  • Delivered in-depth research on customer accounts and contracts to assist sales team.
  • Monitored and tracked project performance data with spreadsheets to generate reports and keep management informed of important trends.
  • Reviewed documents and obtained additional information to complete accurate paperwork and avoid delays.
  • Updated databases with company's CRM data, verified changes in information and maintained accuracy.
  • Developed the organization's sales management system with Monday.com.
  • Developed and implemented customer relations strategies, opening up communication to increase satisfaction scores.
  • Coordinated administrative operations to bolster workflows and improve productivity.
  • Maintained detailed administrative and procedural processes to improve accuracy and efficiency.
  • Communicated with customers regarding inquiries and complaints processes to maintain satisfaction.
  • Sorted and distributed business correspondence to correct personnel, reducing dropped communications and enabling faster responses to key requests.
  • Made orders for new office supplies based on demand and budgetary restraints.
  • Disseminated reports and contracts to proper personnel, reviewing information prior to shipping to promote high-level accuracy.
  • Prepared packages for shipment by generating invoices and setting up courier deliveries.
In-House Architect/ Project Supervisor and Manager|Ororama Supercenter Inc. - Cagayan De Oro City, Philippines|03/2013 - 12/2016
  • Designs for interior architectural elements needed for the establishment.
  • Determined project requirements, including materials, equipment, and labor; analyzed factors affecting the project's delayed construction phases and resolved construction predicament.
  • Performed preliminary code analysis, created renderings, facilitating the progression of a project to materialization from its conceptual stages.
  • Performed quality check on drawings and administered effective retail designs, materials procurement, and performance analysis.
  • Collated details of needed orders and purchase requisitions in ordering construction materials, lighting fixtures and merchandising paraphernalia.
  • In-charge of gather quotations and samples from local or international suppliers.
  • Prepares cost comparison reports for each item for purchase.
  • Worked closely with contractors, tenants, and officials on site in ensuring that design works are carried-out to specific standards.
  • Guaranteed that any design problems which arise are quickly resolved and confirms design alterations to existing structure and/or advises on adaptable and new retail designs with best shopping experience for the consumers.
  • Worked with engineers, surveyors and construction specialists on site and oversees projects from beginning to end making sure that structures meet company policies, company standards on design and image, management standards, and rules, laws and regulations on construction.
  • Assists and advises mall management in providing safety and security to the mall employees, mall tenants and customers especially in construction area.
  • Facilitates endorsement of service/ maintenance works to the Mall Operations Department, and authorizes proper maintenance of building and equipment.
  • Conduct maintenance reports to determine repair / renovation needs of the mall and mall tenant facilities.
  • Schedules maintenance activities to ensure the efficient utilization of the utilities, facilities and equipment needed for mall improvement.

  • Completed comprehensive code compliance evaluations for [Type] projects.
  • Collaborated with builders to confirm construction conformed to drawings and designs.
  • Implemented unit and integration testing protocols to consistently deliver high quality, functional features with minimal defects.
  • Fostered and maintained collaborative professional working relationship with project leadership team and client.
  • Organized specification set-up and drawing coordination, research and use of best practice documents.
  • Created professional, to-scale sketches to communicate and clarify special requirements.
  • Established clear system operational specifications and formulated highly specific software requirements resulting in [Result].
  • Monitored design processes from conceptual phase through construction.
Architectural Draftsman|Mega Intergrated Livestock Farm - Cagayan De Oro City, Philippines|01/2009 - 06/2011
  • Managed inspection activities and reports for [Type] and [Type] agencies.
  • Handled continuous project monitoring and management, including developing forecasts, tracking expenses and approving payments.
  • Built strong community relations with subcontractors and vendors to optimize cost savings and complete timely preconstruction.
  • Spearheaded transition of projects from pre-development to design and construction phases by implementing [Type] processes and overseeing achievement of milestones.
  • Collaborated with cross-functional teams to draft project schedules and plans.
  • Updated and managed [Number] project databases.
  • Reviewed project goals and objectives with project manager and design team.
  • Fostered and maintained collaborative professional working relationship with project leadership team and client.
  • Collaborated with architects, engineers and customers to quickly resolve planning and construction issues on over [Number] projects.
  • Received and reviewed details from design professionals to determine precise measurements for drawing preparation.
  • Exercised knowledge of [Type] codes to draft projects.
  • Created schematic renderings in computer-aided software to produce 2D and 3D models.
  • Rendered system designs and computerized blueprints using [Software] according to specifications, timeframes, inventories and budgets.
  • Evaluated architectural and engineering sketches and interpreted layouts to create detailed blueprints for [Type] projects using [Software].
  • Supported design staff with all AutoCAD related issues.
  • Provided insights to assist with value engineering and architectural review processes.
  • Created professional, to-scale sketches to communicate and clarify special requirements.
  • Collaborated with builders to confirm construction conformed to drawings and designs.
  • Monitored design processes from conceptual phase through construction.
  • Organized specification set-up and drawing coordination, research and use of best practice documents.
  • Presented [Type] design proposal to client as part of overall design team for [Type] project.
  • Lead designer for small site and landscape enhancements, as well as large landscape and hardscape projects.
Education and Training
University Of San Carlos|Cebu City, Philippines|10/2008Bachelor of Science: Architecture
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Resume Overview

Companies Worked For:

  • Supreme Kitchen Essentials- Saladmaster
  • Ororama Supercenter Inc.
  • Mega Intergrated Livestock Farm

School Attended

  • University Of San Carlos

Job Titles Held:

  • Office Administrator
  • In-House Architect/ Project Supervisor and Manager
  • Architectural Draftsman

Degrees

  • Bachelor of Science : Architecture

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