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Office Administrative Assistant Resume Example

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JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Summary

Skilled hostess and versatile office team member motivated to enhance customer loyalty with exceptional service. Keep stations well-stocked, organized and ready for any need. Proficient in safe food handling, allergies and special dietary restrictions. Skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Smoothly set up reservations, coordinate events and monitor routine dining room activities. Collaborative, hardworking and efficient in prioritizing and handling simultaneous tasks.

Skills
  • Conflict and dispute resolution
  • High-volume dining
  • Seating assignment preparation
  • Table setting arrangements
  • Service prioritization
  • Problem solving
  • Flexibility
  • Courtesy
  • Strong communication skills
  • Equipment operation and maintenance
  • Computer application knowledge
  • Strong team member
  • Excellent customer service
  • Integrity
  • Knowledge of Microsoft Office Applications
  • Business writing
  • Strong interpersonal skills
  • Report writing
  • Understands grammar
  • Schedule management
  • Time management
  • Meticulous and organized
  • Business operations understanding
  • Multi-line telephone skills
  • Service-oriented mindset
  • Multitasking and prioritization
  • Data entry
  • Patience
Experience
08/2019 to Current Office Administrative Assistant The Shopping Center Group | Birmingham, AL,
  • Created and maintained spreadsheets and developed administrative and logistical reports.
  • Organized files, developed spreadsheets, faxed reports and scanned documents.
  • Maintained office supplies inventory by checking stock and ordering new supplies as needed.
  • Assisted with administrative tasks, including filing, answering phones and invoices.
  • Tracked office stock and maintained inventory in neat and organized fashion.
  • Logged supplier invoices into restaurant software.
  • Prepared the days money for bartenders and to-go servers.
  • Prepare the previous days money and bags to be taken by armored money trucks.
  • Receive next days money by armored money trucks.
  • Maintained restaurant first aid by checking stock and ordering new items as needed.
  • Prepare weekly inventory documents for kitchen managers.
  • Put together packets for new hire employees.
  • Checking and replacing giftcards that have been sold.
  • Helping office administrator with any tasks that need to be completed.
06/2017 to Current Hostess Vacasa | Roswell, NM,
  • Greet guests.
  • Take them to their table and provide them with a menu.
  • Monitor the table rotation and make sure that each member of the wait staff gets a fair amount of tables.
  • Keep track of which tables are cleaned and available for new guests.
  • Answer the phone.
  • Take reservations.
  • Check the bathrooms, set up tables.
  • Restock mints, toothpicks, and matches.
  • Made special accommodations for customers by collaborating with front of house staff to move tables and adjust seating.
  • Inspected restrooms for cleanliness and availability of supplies every thirty minutes.
  • Accommodated guests with special needs, including accommodations for child seats and wheelchairs.
  • Managed guest expectations by conveying optimal information about wait times, policies and specials.
  • Helped to plan and execute parties for more than 6 guests, including coordinating menus and preparing tables.
  • Backed up serving staff, food runners and bussers to keep dining room presentable and ready for incoming guests.
  • Supported management by helping resolving customer service and food-related issues to maintain guest satisfaction.
05/2019 to 07/2019 Receptionist Asbury Automotive | Palm Harbor, FL,
  • Took accurate messages for staff and management to facilitate open and speedy communication.
  • Kept reception area clean and organized to offer positive first impression to every visitor.
  • Received incoming packages and mail, dispersed parcels, correspondence and shipped outgoing items.
  • Met incoming customers with professional approach and provided friendly, knowledgeable assistance.
  • Scheduled appointments based on salon availability and established load parameters.
  • Answered and directed incoming calls using multi-line telephone system.
  • Coordinated and communicated with clients daily to gather pertinent information.
  • Monitored daily and weekly schedules and monthly calendar obligations for salon
  • Maintained daily calendars, set appointments with clients.
  • Earned reputation for good attendance and hard work.
  • Opened salon to prepare for daily demands by setting up registers, counting totals and organizing all needed supplies.
  • Provided assistance with purchases and locating items.
  • Helped clients find specific products, answering questions and offering advice.
Education and Training
Expected in 2021 Associate of Applied Science | Cosmetology Central New Mexico Community College, Albuquerque, NM GPA:
Expected in 2019 High School Diploma | Volcano Vista High School, Albuquerque, NM GPA:
Accomplishments
  • Maintained Academic Excellence (g.p.a 3.5 or higher) all four years of High School.
  • Received the Bridge to Success Scholarship for the fall CNM 2019 semester.
  • Received the Lottery Scholarship.
  • Continue to maintain Academic Excellence in College.

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Resume Overview

School Attended
  • Central New Mexico Community College
  • Volcano Vista High School
Job Titles Held:
  • Office Administrative Assistant
  • Hostess
  • Receptionist
Degrees
  • Associate of Applied Science
  • High School Diploma

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