Office Administrative Assistant Resume Example
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OFFICE ADMINISTRATIVE ASSISTANT
Professional Summary
Resourceful and experienced offering 20 years experience in management,sales,marketing and customer service while contributing to a company that encourages professional growth based on performance
Work History
Office Administrative AssistantSonoco Products Co, - Dallas , TX
- Created and updated physical records and digital files to maintain current, accurate and compliant documentation
- Conducted thorough research using diverse resources to assist professional staff with routine and special project tasks
- Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data
- Prepared and distributed team-based communications to foster collaboration and enhance team morale
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance
- Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information
- Kept reception area clean and neat to give visitors positive first impression
- Delivered top-notch administrative support to office staff, promoting excellence in office operations
- Authored clear and professional business documents, including Insurance Documents, Quarterly reports
- Provided clerical support to 55+ company employees by copying, faxing and filing documents
- Sorted, opened and routed incoming correspondence and deliveries to help senior leaders respond quickly to business and customer requirements
- Drafted professional memos, letters and marketing copy to support business objectives and growth
Office Management SpecialistAlutiiq Llc - Ridgecrest , CA
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff
- Developed highly-efficient administrative team through ongoing coaching and professional development opportunities
- Assessed personnel performance and implemented incentives and team-building events to boost morale
- Communicated corporate objectives across all divisions through regular correspondence and scheduled status updates
- Established and developed highly efficient and dependable administrative team by delivering ongoing coaching and motivation and fostering career advancement
- Arranged corporate and office conferences for company employees and guests
- Managed company files and records for well over 100 clients and adhered to safety procedures to prevent breaches and data misuse
- Analyzed and solved multi-faceted problems that effected executive leaders and business initiatives
- Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping
- Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members
- Helped employees with day-to-day work and complex problems by applying motivational and analytical strategies
- Established and updated work schedules to account for changing staff levels and expected workloads
- Assessed personnel performance and implemented incentives and team-building events to boost morale
- Prepared daily quarterly and daily reports to assist business leaders with key decision making and strategic operational planning
Executive Assistant to the PresidentEastern Oregon University - La Grande , OR
- Managed external contacts for CEO and kept track of periodic communication needed for priority contacts
- Allocated executive tasks and managed complex calendars and administrative functions
- Updated executives on changing business needs by thoroughly documenting internal and client meetings
- Coordinated domestic and international travel arrangements, including booking airfare, hotel and ground transportation
- Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, president and executive vice president
- Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team efficiency
- Researched, proposed and implemented 85 vendor agreements to decrease costs and improve services
- Developed and maintained automated alert system for upcoming deadlines on incoming requests and events
- Kept physical files and digitized records organized for easy updating and retrieval by authorized team members
- Maintained confidential, administrative support to executive team and members of board of directors
- Scheduled appointments and handled calenders for senior leadership
- Screened incoming mail, publications and other correspondence directed to management team members
- Located and attached appropriate files to incoming correspondence requiring replies
- Screened calls and emails and initiated actions to respond or direct messages for 4 managers
- Worked with senior management to initiate new projects and assist in various processes
- Accomplished special objectives and projects according to requests from board members
- Assisted with team building initiatives and overall support for maintenance of organizational culture and employee morale
- Created appropriate documentation for members of board and senior leadership before meetings
- Used QuickBooks to produce monthly invoices, reports and other deliverables
- Conducted research to prepare, gather and proof briefing materials, agendas and decks for all executive-level meetings
- Transcribed minutes of meetings and executed meetings and events for company to support sales, business development and senior management teams
- Compiled and analyzed sales and marketing reports for marketing executives and provided executive summaries
- Supplied sales and marketing support to sales force of [Number] sales reps
- Directed administrative functions for board of directors, principals, consultants and key managers
- Contributed to smooth business operations by planning and organizing meetings and conferences, including conference calls
Education
Associate of Applied Science, buissness, 1996
Red Rocks Community College - City, State
Associate of Science, Nursing Assistance, 2003
Concorde Career College - Aurora - City, State
Also certified in phlebotomy
OSHA Field Leadership in Gas and Oil, 2016
Red Rocks - City
Skills
- Bi-Lingual English and American Sign Language
- Efficient
- Experienced
- Organized
- Excellent interpersonal and communication skills
- Spreadsheet development
- Scheduling and calendar management
- Administrative support
- Reliable
- Self Motivated
- Billing and Invoicing
- Multi-line phone proficiency
- Operational improvement
- First Aid/CPR
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Resume Overview
School Attended
- Red Rocks Community College
- Concorde Career College - Aurora
- Red Rocks
Job Titles Held:
- Office Administrative Assistant
- Office Management Specialist
- Executive Assistant to the President
Degrees
- Associate of Applied Science , buissness 1996
Associate of Science , Nursing Assistance 2003
OSHA Field Leadership in Gas and Oil , 2016
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