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Office Administrative Assistant Resume Example

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OFFICE ADMINISTRATIVE ASSISTANT
Professional Summary

Resourceful and experienced offering 20 years experience in management,sales,marketing and customer service while contributing to a company that encourages professional growth based on performance

Work History
Office Administrative AssistantSonoco Products Co, - Dallas , TX
  • Created and updated physical records and digital files to maintain current, accurate and compliant documentation
  • Conducted thorough research using diverse resources to assist professional staff with routine and special project tasks
  • Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data
  • Prepared and distributed team-based communications to foster collaboration and enhance team morale
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance
  • Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information
  • Kept reception area clean and neat to give visitors positive first impression
  • Delivered top-notch administrative support to office staff, promoting excellence in office operations
  • Authored clear and professional business documents, including Insurance Documents, Quarterly reports
  • Provided clerical support to 55+ company employees by copying, faxing and filing documents
  • Sorted, opened and routed incoming correspondence and deliveries to help senior leaders respond quickly to business and customer requirements
  • Drafted professional memos, letters and marketing copy to support business objectives and growth
Office Management SpecialistAlutiiq Llc - Ridgecrest , CA
  • Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff
  • Developed highly-efficient administrative team through ongoing coaching and professional development opportunities
  • Assessed personnel performance and implemented incentives and team-building events to boost morale
  • Communicated corporate objectives across all divisions through regular correspondence and scheduled status updates
  • Established and developed highly efficient and dependable administrative team by delivering ongoing coaching and motivation and fostering career advancement
  • Arranged corporate and office conferences for company employees and guests
  • Managed company files and records for well over 100 clients and adhered to safety procedures to prevent breaches and data misuse
  • Analyzed and solved multi-faceted problems that effected executive leaders and business initiatives
  • Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping
  • Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members
  • Helped employees with day-to-day work and complex problems by applying motivational and analytical strategies
  • Established and updated work schedules to account for changing staff levels and expected workloads
  • Assessed personnel performance and implemented incentives and team-building events to boost morale
  • Prepared daily quarterly and daily reports to assist business leaders with key decision making and strategic operational planning
Executive Assistant to the PresidentEastern Oregon University - La Grande , OR
  • Managed external contacts for CEO and kept track of periodic communication needed for priority contacts
  • Allocated executive tasks and managed complex calendars and administrative functions
  • Updated executives on changing business needs by thoroughly documenting internal and client meetings
  • Coordinated domestic and international travel arrangements, including booking airfare, hotel and ground transportation
  • Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, president and executive vice president
  • Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team efficiency
  • Researched, proposed and implemented 85 vendor agreements to decrease costs and improve services
  • Developed and maintained automated alert system for upcoming deadlines on incoming requests and events
  • Kept physical files and digitized records organized for easy updating and retrieval by authorized team members
  • Maintained confidential, administrative support to executive team and members of board of directors
  • Scheduled appointments and handled calenders for senior leadership
  • Screened incoming mail, publications and other correspondence directed to management team members
  • Located and attached appropriate files to incoming correspondence requiring replies
  • Screened calls and emails and initiated actions to respond or direct messages for 4 managers
  • Worked with senior management to initiate new projects and assist in various processes
  • Accomplished special objectives and projects according to requests from board members
  • Assisted with team building initiatives and overall support for maintenance of organizational culture and employee morale
  • Created appropriate documentation for members of board and senior leadership before meetings
  • Used QuickBooks to produce monthly invoices, reports and other deliverables
  • Conducted research to prepare, gather and proof briefing materials, agendas and decks for all executive-level meetings
  • Transcribed minutes of meetings and executed meetings and events for company to support sales, business development and senior management teams
  • Compiled and analyzed sales and marketing reports for marketing executives and provided executive summaries
  • Supplied sales and marketing support to sales force of [Number] sales reps
  • Directed administrative functions for board of directors, principals, consultants and key managers
  • Contributed to smooth business operations by planning and organizing meetings and conferences, including conference calls
Education
Associate of Applied Science, buissness, 1996
Red Rocks Community College - City, State
Associate of Science, Nursing Assistance, 2003
Concorde Career College - Aurora - City, State

Also certified in phlebotomy

OSHA Field Leadership in Gas and Oil, 2016
Red Rocks - City
Skills
  • Bi-Lingual English and American Sign Language
  • Efficient
  • Experienced
  • Organized
  • Excellent interpersonal and communication skills
  • Spreadsheet development
  • Scheduling and calendar management
  • Administrative support
  • Reliable
  • Self Motivated
  • Billing and Invoicing
  • Multi-line phone proficiency
  • Operational improvement
  • First Aid/CPR
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

88Good
Resume Strength
  • Completeness
  • Formatting
  • Word choice

Resume Overview

School Attended

  • Red Rocks Community College
  • Concorde Career College - Aurora
  • Red Rocks

Job Titles Held:

  • Office Administrative Assistant
  • Office Management Specialist
  • Executive Assistant to the President

Degrees

  • Associate of Applied Science , buissness 1996
    Associate of Science , Nursing Assistance 2003
    OSHA Field Leadership in Gas and Oil , 2016

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