Livecareer-Resume
Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary

Enthusiastic Office Assistant with 5 years of experience and well-developed administrative skills in team communication, bookkeeping and scheduling. Career-minded with talents in preparing reports, taking messages and sorting and routing mail. Comfortable working in fast-paced, demanding office environment. Personable administrative professional dedicated to cultivating positive client, staff and management connections. Highly-developed communicator with outstanding skills in complex problem-solving and conflict resolution. Expertise in resource allocation and schedule management. High-performing Administrative Assistant offers extensive experience working with diverse client base and delivering exceptional results. Polished in managing client relations and liaising with internal stakeholders. Committed to maximizing company profits and meeting office objectives.

Skills
  • Database Entry
  • Spreadsheet Development
  • Multitasking and Time Management
  • Meticulous Attention to Detail
  • Schedule Management
  • Task Prioritization
  • Multi-Line Telephone Systems
  • Appointment Coordination
  • Verbal and Written Communication
  • Confidentiality and Data Protection
  • Document and File Management
  • Office Equipment Operation
Experience
Office Administrative Assistant, 05/2022 - Current
Optima Tax Relief Chandler, AZ,
  • Answered phones to direct callers, schedule appointments and provide general office information.
  • Obtained scanned records and uploaded to database.
  • Drafted agendas, meeting notes and other documents to enhance collaborative process.
  • Prepared payroll documents and maintained databases for financial offices.
  • Scanned physical documents and uploaded to encrypted databases for digital maintenance.
  • Developed administrative processes to achieve organizational objectives and improve office efficiency.
  • Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials.
  • Monitored dispatch board and adjusted call priorities regularly based on caller needs.
  • Monitored changes in delivery schedule and communicated changes to customers.
  • Leveraged GPS devices and computer programs to plan routes, update customers or advise drivers about upcoming issues.
  • Recorded complaints and discussed possible solutions with customers to prevent negative word of mouth.
Office Assistant, 05/2020 - 03/2022
Liberty Mutual Rockford, IL,
  • Greeted visitors or callers to handle questions or direct to appropriate staff.
  • Collected payments, issued receipts and updated accounts to reflect new balances.
  • Maintained business records by updating customer information.
  • Answered phone calls and welcomed visitors to office.
  • Updated website with current and relevant information.
  • Checked office supply levels, anticipated needs and placed orders for appropriate stock levels.
  • Updated electronic and hard copy files, maintaining compliance with company data security and archival procedures.
  • Supported bookkeeping through financial transaction documentation, expense reporting and budget monitoring.
  • Resolved office equipment issues and scheduled service for advanced problems.
  • Drafted, proofread and edited professional business documents.
  • Conducted office inventory checks and requested restock of supplies.
  • Monitored calendars and scheduled appointments based on availability and established load limits.
  • Prepared and made daily deposits and assisted with invoice processing and bank reconciliation.
Office Associate, 06/2018 - 03/2020
Sears Berea, OH,
  • Collected payments, issued receipts and updated accounts to reflect new balances.
  • Offered diverse clerical support to office team members, managed correspondence, answered telephone calls and tracked documentation.
  • Oversaw office inventory by restocking supplies and submitting purchase orders.
  • Updated financial, customer and business records in company databases.
  • Organized files, developed spreadsheets, faxed reports and scanned documents to bolster organizational workflow.
  • Answered phone calls and welcomed visitors to office.
  • Dispersed incoming mail to correct recipients throughout office.
  • Updated website with current and relevant information.
  • Supported bookkeeping through financial transaction documentation, expense reporting and budget monitoring.
  • Resolved office equipment issues and scheduled service for advanced problems.
  • Coordinated staff scheduling to promote smooth office operations.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Helped customers find specific products, answered questions and offered product advice.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Sold various products by explaining unique features and educating customers on proper application or usage.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
Education and Training
High School Diploma: , Expected in 05/2018
-
Discovery Canyon Campus High School - Colorado Springs, CO
GPA:
: , Expected in
-
Pikes Peak Community College - Colorado Springs, CO
GPA:
  • I took College classes while enrolled in High School but, didn't go back to receive a degree. I plan on returning in Fall of 2023

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Resume Overview

School Attended

  • Discovery Canyon Campus High School
  • Pikes Peak Community College

Job Titles Held:

  • Office Administrative Assistant
  • Office Assistant
  • Office Associate

Degrees

  • High School Diploma
  • Some College (No Degree)

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