(555) 432-1000,
, , 100 Montgomery St. 10th Floor
Professional Summary

Knowledgeable and dedicated customer service professional with experience using Microsoft Office and QuickBooks. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

  • Calm under pressure
  • Excellent reading comprehension
  • Flexible and adaptive
  • Clear public speaking skills
  • Critical thinker
  • Customer satisfaction
  • Reception
  • Faxing Paperwork
  • Social media knowledge
  • Filing and data archiving
  • Recordkeeping
Duplin Early College High School Kenansville, NC Expected in 05/2016 High School Diploma : - GPA :
Work History
Medically Home - Office Manager
Boston, MA, 03/2022 - Current
  • Maintained computer and physical filing systems.
  • Managed office operations while scheduling appointments for Providers.
  • Coached new hires on company processes while managing employees to achieve maximum production.
  • Utilized client and staff feedback to maintain customer partnerships and increase revenue.
  • Communicated effectively with staff members, physicians and patients, employing active listening and interpersonal skills.
  • Provided proper scheduling of patients, ensuring timely and effective allocation of resources and calendars.
  • Developed close working relationships with front office and back office staff.
  • Created and implemented organizational policies and procedures.
  • Oversaw accounting, budgeting, and financial reporting.
Devereux - Office Administrative Assistant
Mount Royal, NJ, 03/2021 - 07/2021
  • Scheduled daily appointments for Technicians
  • Wrote work orders for the Technicians for each individual appointment.
  • Prepared and mailed account statements to vendors and kept meticulous correspondence documentation.
  • Validated and recorded invoices and resolved discrepancies with vendors.
  • Inputted data into accounting system and maintained integrity of all system information to alleviate potential breaches.
  • Verified and submitted timekeeping information for accurate and efficient payroll processing.
  • Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.
  • Supported operations by communicating with customers, filing documents and managing data.
  • Tracked expenses and income for businesses while organizing and maintaining bank statements for checking accounts.
Snooze - Teacher's Aide
Laguna Niguel, CA, 03/2019 - 06/2020
  • Prepared lesson materials and visual aids to reinforce lesson concepts.
  • Cleaned and organized classrooms, materials, and supplies for maximum efficiency.
  • Assisted teachers with instruction and provided clerical support for diverse needs.
  • Participated in meetings with parents concerning child's progress and areas of concern during parent-teacher conferences.
  • Collaborated with teacher to devise and implement developmentally appropriate lessons aligning with school's philosophy and mission.
  • Completed daily reports, meal count sheets and attendance logs.
  • Assisted teachers with classroom management and document coordination to maintain positive learning environment.
Methodist Home For Children - Server
Lumberton, NC, 07/2015 - 02/2019

  • Checked menus to verify current selection availability and cleanliness.
  • Calculated charges issued table checks and collected payments from customers.
  • Trained new employees on proper food handling, guest expectations and restaurant protocols.
  • Recorded orders and partnered with team members to serve food and beverages.
  • Maintained consistent serve times by immediately placing orders, routinely checking on tables and quickly serving prepared food to guests.
  • Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.

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School Attended

  • Duplin Early College High School

Job Titles Held:

  • Office Manager
  • Office Administrative Assistant
  • Teacher's Aide
  • Server


  • High School Diploma

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