Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

Motivated professional with 5 years of experience offering office support in the Oil & Gas industry. Energetic and reputable individual possessing strong work ethic, professional demeanor and superb initiative. Exceptional customer service and decision-making skills.

  • Multi-line phone systems
  • Billing and invoicing
  • Accounting skills
  • Mail management
  • Microsoft
  • Energetic self-starter
  • Excel spreadsheets
  • Open Invoice
  • Data Entry
  • Flexible working hours
  • Microsoft Office
  • Customer service
  • Spreadsheet development
  • Database entry
  • Intuit QuickBooks
Office Administrative Assistant, 02/2022 - Current
One Medical Milwaukee, WI,

- Answering incoming phone calls and emails
- Processing invoices using Open Invoice and QuickBooks

- Assist with getting invoices submitted and approved to various customers
- Filling paperwork and training data
- Send sales invoices to clients on a timely basis
- Ability to communicate and interact effectively with all customers and third parties by telephone, email, mail, or in person
- Reconcile, sort and file all field service reports and issues; escalate as appropriate

- Scanned physical documents and uploaded to encrypted databases for digital maintenance

- Directed clients and guests to correct departments, rooms and staff members

- Guided administrative and professional staff through computer and software problems

- Organized files, developed spreadsheets, faxed reports and scanned documents to bolster organizational workflow

- Drafted, proofread and edited professional business documents

- Process outgoing and incoming mail and packages

- Assist with onboarding new employees

- Reviewed documents and obtained additional information to complete accurate paperwork and avoid delays.

Sales Associate, 03/2021 - 02/2022
Knix San Diego, CA,

- Enter training documents into spreadsheet to maintain training paperwork

- Stock control: maintaining inventory count, receive stock daily, and etc

- Certified Drug & Alcohol Technician

-Certified Omega Hair Collector

- Certified H2S Trainer

- Communicate via email and phone to ensure all safety supply and training needs are met

- Built and maintained relationships with peers and upper management to drive team success

- Sold various products by explaining unique features and education customers on proper application

- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items

- Creating quotes and also requesting purchase order numbers

- Answered incoming telephone calls to provide store products and service information

- Developed and coordinated training to help individuals learn procedures and safety policies

- Fit Test

- Maintained excel spreadsheets

- Collected payments and provided accurate change.

Front Office Manager, 03/2019 - 02/2021
Schulte Hospitality Group Westwood, MA,

- Handled payment processing and provided customers with receipts and proper bills and change

- Managed guest check in and check out procedures, reservations, and payments

- Corrected guest issues promptly with knowledge and friendly service

-Replied to telephone, email, and in person inquiries regarding reservations, hotel information, and guest concerns.

- Managed customer complaints and rectified issues to complete satisfaction

- Managed tasks and responsibilities for front office employees when the team was understaffed

- Worked with room service, housekeeping, maintenance, and security to meet all guests needs

-Reviewed safety, health, sanitation processes throughout areas, and enforced rules to promote security and safety.

- Hosted office meetings with staff to answer questions, resolve issues, and keep employees informed of changes

-Balanced hotel accounts at end of each shift

- Maintained accurate book keeping of important files, running reports, and delivering updates on occupancy and revenues

Office Administrative Assistant, 01/2017 - 03/2020
One Medical New York City, NY,

-Managed office duties, ordered materials, organized work spaces, answered emails, and made phone calls

-Obtained scanned records and uploaded to database

- Submit and reconcile expense reports

-Process weekly timesheets timely and effectively

- Assist with issuing POs

- Set up and maintained physical and electronic filling system to maintain organizational efficiency

- Coordinating drug test procedures for new hires and random drug screens

- Oversaw office inventory by restocking supplies and submitting purchase orders

- Processed vacation request forms

- Made travel arrangements and reservations

- Created bids and processed field tickets

- Drafted professional business documents for various managers and executives

- Update employee records such as training cards, timesheet, company insurance, and etc

-Maintaining up to date vehicle registration and mileage

- Established and maintained Excel spreadsheet

Education and Training
High School Diploma: , Expected in 06/2017
Pleasanton Home Schoolers - Pleasanton, TX
  • Certified Drug and Alcohol Technician, Cam Safety - 2021
  • Certified H2S Trainer, Cam Safety - 2021
  • Certified Omega Hair Collector, Cam Safety - 2021

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