office administration assistant resume example with 20+ years of experience

Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,

Friendly Administrative Office Assistant with 10 years of experience in Office. Skilled at presentation design with training in any computer software use and excellent typing abilities. Detail-oriented worker successful streamlining procedures and managing office organization. Orderly and committed Administrative Assistant offering solid skills in customer relations and resilience to handle challenges of fast-paced work environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks. Meticulous and systematic Administrative Assistant skilled in organizing, planning and managing daily clerical needs. Bringing solid expertise in coordinating documents, reports and records, handling correspondence and managing deliveries. Skilled in oral and written communication, team leadership and relationship-building.

  • Dedicated team player
  • Professional and mature
  • Understands grammar
  • Inventory Management
  • Resourceful
  • Self-starter
  • Insurance eligibility verifications
  • Meticulous attention to detail
  • Excel spreadsheets
08/2010 to Current Office Administration Assistant Ace Hardware | Groveland, FL,
  • Organized and maintained filing and document management systems by coordinating, archiving and purging files.
  • Developed administrative processes to achieve organizational objectives and improve office efficiency.
  • Updated details in company database by keying in customer contacts and delivery dates.
  • Tracked and submitted employee timesheets to accounting department for payroll processing.
  • Prepared inventory for shipment by attaching tags and labels.
  • Tracked inventory, conducted cycle counts and audits and resolved issues to maintain accurate records.
  • Obtained scanned records and uploaded into company databases.
  • Maintained necessary inventory to meet shipping and receiving demands.
  • Answered incoming telephone calls to provide store, products and services information.
03/2000 to 01/2009 Office Administrative Assistant Gila River Health Care | Gila River Districts, AZ,
  • Managed office duties, ordered materials, organized workspaces, answered emails and made phone calls.
  • Answered phones to direct callers, schedule appointments and provide general office information.
  • Oversaw office inventory by restocking supplies and submitting purchase orders.
  • Arranged domestic and international travel, hotel and transportation needs for staff.
  • Prepared packages for shipment by generating packing slips and setting up courier deliveries.
  • Obtained scanned records and uploaded to database.
09/1997 to 03/2000 48 State Move Coodinator California Moving And Storage Mayflower | City, STATE,
  • Maintained positive working relationship with fellow staff and management.
  • Assisted organizational efforts by filing, entering data and answering phones.
  • Communicated with customers regarding move and packing processes to maintain satisfaction.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Juggled multiple projects and tasks to ensure high quality and timely delivery.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Exceeded customer satisfaction by finding creative solutions to problems.
01/1995 to 09/1997 Medical Assistant Clinica Medica San Miguel | City, STATE,
  • Entered insurance, demographics and health history into patient database.
  • Called patients to confirm scheduled appointments and obtain additional details.
  • Checked patients in and out for appointments and collected co-payments.
  • Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
  • Processed patient payments and scanned identification and insurance cards.
  • Photocopied insurance cards, documented details and verified patient coverage for upcoming procedures or appointments.
  • Took messages from patients and promptly relayed to appropriate staff.
  • Answered multi-line phone system and directed callers to requested personnel and departments.
  • Greeted each patient pleasantly and offered desk sheet for easy sign-in.
  • Retrieved faxes and uploaded documents to patient charts to assist clinical staff.
  • Managed office phone lines by checking voicemail, returning calls and directing messages to team members.
  • Informed patients of financial responsibilities prior to rendering services.
  • Conducted patient intake interviews to collect medical information and insurance details.
  • Gathered, transcribed and typed medical information into charts.
Education and Training
Expected in 06/1994 to to High School Diploma | San Fernando Senior High School, San Fernando, CA, GPA:
Expected in 01/1995 to to Certificate | Medical Assisting UEI College, Van Nuys, CA, GPA:

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Resume Overview

School Attended

  • San Fernando Senior High School
  • UEI College

Job Titles Held:

  • Office Administration Assistant
  • Office Administrative Assistant
  • 48 State Move Coodinator
  • Medical Assistant


  • High School Diploma
  • Certificate

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