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Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary

High energy Shift Manager with over 7+ years experience. Efficient and enthusiastic with strong knowledge of the food and beverage industry. Proficient in Managing high-volume operations. 

Being able to lead by example on a daily basis, focusing on setting high expectations and raising service standards.

Seeking to advance professional career.

Skills
  • In-depth OSHA knowledge
  • Material handling expert
  • Assembly line production
  • Quick-learner
  • Dependable
  • Promptness
  • Hard-worker
  • Accustomed to shift work
  • Motivator of crew
  • Customer-oriented
  • Organized multi-tasker
  • Able to lift 75 pounds
  • Friendly and helpful
  • Late-night shift availability
  • Good with numbers and math
  • Fast and efficient service worker
  • Skilled upseller
  • Restaurant operations
Work History
02/2009 to Current
Odd Jobs O's Odd Jobs City, STATE,
  • Lawn Maintenance
  • Pressure Washer
  • Painter
  • Interior Installation of wiring, ceiling fans, doors, locks and etc.
  • Tree Cutter

03/2016 to 2017
Cashier, Server, Inventory, Cook and Prep Mellow Mushroom City, STATE,
  • Prepared supplies for busy weekday lunch and dinner shifts and maintained inventory levels throughout peak hours. 
  • Organized staff schedules and workloads to maximize productivity.
  • Monitored food preparation to ensure orders were completed quickly and no product was wasted.
  • Kept dining area cleaned with effective oversight and crew assignments. 
  • Answered customer service issues quickly and ensured total satisfaction from all guests.
  • Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards.
  • Displayed enthusiasm and knowledge about the restaurant's menu and products.
  • Addressed diner complaints with kitchen staff and served replacement menu items promptly.
  • Immediately reported accidents, injuries or unsafe work conditions to manager.
  • Quickly recorded transactions in MICROS system to deliver prompt service.
  • Demonstrated genuine hospitality while greeting and establishing rapport with guests.
  • Guided guests through menus while demonstrating thorough knowledge of the food, beverages and ingredients.
  • Demonstrated integrity and honesty while interacting with guests, team members and managers.
  • Greeted customers and provided excellent customer service.
  • Pleasantly and courteously interacted with customers.
  • Maintained high standards of customer service during high-volume, fast-paced operations.
  • Built loyal clientele through friendly interactions and consistent appreciation.
  • Cross-trained and coordinated scheduling with team members to ensure seamless service.


01/2008 to 02/2015
Shift Leader and Catering Manager Moe's Southwest Grill City, STATE,
  • Managed Inventory for all shits and ordered supplies
  • Trained new employees on proper food handling and safety procedures.
  • Outlined shift duties and created signage to keep employees informed of procedures.
  • Maintained total restaurant cleanliness for every shift and ensured following shift would have a clean facility for transition.
  • Reinforced employee accomplishments and made Employee of the Month recommendations to management.
  • Verified cash drawer against the day’s receipts.
  • Bussed, cleared, cleaned and set tables in a quiet and efficient manner.
  • Restocked the salad bar and buffet, refilled condiments, organized pantry area and swept and mopped floors.
  • Resolved guest complaints quickly and efficiently.
  • Received frequent customer compliments for going above and beyond normal duties.
  • Assertively upsold alcoholic beverages, appetizers and desserts.
  • Emptied and maintained trashcans and outdoor dumpster area.
  • Consistently provided professional, friendly and engaging service.
  • Displayed enthusiasm and knowledge about the restaurant's menu and products.
  • Maintained schedule for delivery of catering orders and responsible for processing the order for delivery.
  • Cross-trained and coordinated scheduling with team members to ensure seamless service.
  • Built loyal clientele through friendly interactions and consistent appreciation.
  • Maintained high standards of customer service during high-volume, fast-paced operations.

2006 to 02/2009
Welder, Line Production, Forklift Operator, Inventory Trojan Battery City, STATE,
  • Cleaned and maintained the warehouse in compliance with OSHA safety standards.
  • Stacked and stored pallets at the end of the shift to keep warehouse clean and organized.
  • Used item numbers to properly stock warehouse.
  • Led warehouse improvement initiatives to advance operational efficiencies.
  • Built a motivated warehouse team of 10 well-trained staff.
  • Followed all rules and regulation at the end of the shifts as it related to showering.
  • Followed all rules and regulation as it related to safety and respiratory responsibilities. 
  • Forklift operator always met the company goals.
  • Line production completed the required number of batteries needed.

Education
Expected in 2002
GED:
Campbell High School - Smyrna, GA
GPA:

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Resume Overview

School Attended

  • Campbell High School

Job Titles Held:

  • Odd Jobs
  • Cashier, Server, Inventory, Cook and Prep
  • Shift Leader and Catering Manager
  • Welder, Line Production, Forklift Operator, Inventory

Degrees

  • GED

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