Talented Medical Assistant and team leader offering 15 years of success in Medical environments. Strategic thinker with medical office proficiency. Offers proven ability to build effective teams and professionalism. Committed to identifying and leveraging opportunities for growth. Certified in Medical Assisting.
Skills
Medical terminology understanding
Medical record-keeping
Registered Medical Assistant
Medical documentation
Electronic Medical Record (EMR) software
Medical and clinical supervision
Experience
06/2013 to 03/2020
Ochaneyl AssistantChi Health – Bonney Lake, WA,
Answered telephone
Returned calls to patients, pharmacies and providers as needed
Handled all phone calls related to any clinical questions or medications on the same day
Prepared examination rooms including, vital signs, verified every medication currently taken by patient including dosage and frequency of use. Updated all elements of patients history, completed any screening forms considered necessary by the physician, performed tests and procedures such as EKG's, ABI's, injections, swabs or other test requested by the physician
Filled out forms brought in by patients for any purpose that required physician's recommendations within 72 hours after provided by patient
Completed all new prescriptions and any prescription refills requested by patients either by phone, in person, or electronic requests on the same day as requested by the patient
Completed health insurance related forms or paperwork as requested by physician such as Form 360s or similar forms
Called patients with physician recommendations based on lab and/or radiology test results
Prepared requisitions for labs and radiology as needed
Reviewed and sorted incoming mail and faxes
Filing and scanned documents in patients charts
Prior authorizations for procedures and prescriptions
Insurance verification
Check patients in and out
Make appointments
06/2012 to 05/2013
Medical AssistantChi Health – Elkhorn, NE,
Assisted physicians by preparing patients for procedures, including but not limited to ear lavage, ear tubes, nasal procedures, injections
Conducted patient interviews to gather health history, vital signs and information about current medical issues
Supported functions for diagnostic and technical treatment procedures, including setting up and operating special medical equipment and apparatuses.
Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate effective treatment.
Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analyses.
Sterilized medical equipment after each procedure.
Partnered with healthcare and administrative staff to create patient-centered, inviting and supportive environment for patients and families.
Transmitted physician's orders to patients, counseling on execution and addressing follow-up questions.
Prepared treatment rooms for patients, including cleaning surfaces and restocking supplies.
Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
Cleaned and disinfected chairs and equipment according to facility policy.
Sterilized medical instruments as needed.
Coordinated and executed proper medical waste disposal.
01/2009 to 04/2013
Medical AssistantChi Health – Fargo, ND,
Organized charts, documents and supplies to maintain team efficiency.
Assisted physicians by preparing patients for procedures, including but not limited to EKGs, Exercise stress tests, ABIs, Holter monitors, and injections.
Conducted patient interviews to gather health history, vital signs and information about current medical issues.
Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate effective treatment.
Checked patients in, collected and verified insurance information, compiled new patient forms, scheduled appointments and updated patient files.
Performed front desk duties, including answering phones, scheduling appointments, greeting patients and ordering supplies.
Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
Acted as liaison between physician and patient, answering questions and delivering test results.
Trained patients on how to properly operate medical equipment.
Prepared treatment rooms for patients, including cleaning surfaces and restocking supplies.
Prepared prescription refill requests on behalf of physician to prevent lags.
Experienced in front and back offices, controlling patient flow, collecting payments and assisting in delivery of quality healthcare.
06/2007 to 01/2012
Medical AssistantPotomac Physicians. P.A – City, STATE,
Organized charts, documents and supplies to maintain team efficiency.
Performed routine tests such as urine dip stick, vision and hearing tests.
Assisted physicians by preparing patients for procedures, including but not limited to EKGs, glucose testing and pulmonary function tests.
Conducted patient interviews to gather health history, vital signs and information about current medical issues.
Supported functions for diagnostic and technical treatment procedures, including setting up and operating special medical equipment and apparatuses.
Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate effective treatment.
Administered rapid tests such as Quick Strep and Influenza swabs to help clinical staff assess conditions.
Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analyses.
Sterilized medical equipment after each procedure.
Acted as liaison between physician and patient, answering questions and delivering test results.
Prepared treatment rooms for patients, including cleaning surfaces and restocking supplies.
Batch-scanned and indexed patient charts.
Prepared prescription refill requests on behalf of physician to prevent lags.
Sterilized medical instruments as needed.
Scheduled appointments for patients via phone and in person.
Coordinated and executed proper medical waste disposal.
Assisted with technical treatments and entered information in patient records and charts.
Tracked and managed inventory for exam rooms and maintained vaccine and expiration logs.
Educated patients about medications, procedures and physician's instructions.
Education and Training
Expected in
: Nursing Anne Arundel Community College - Arnold, MD GPA:
Expected in 05/2007
Medical Assistant: Medical Assisting All State Career School - Baltimore, MD, GPA:
Expected in 06/1996
Cosmetologist: Cosmetology Education Gordon Phillips Beauty School - Baltimore, MD, GPA:
Expected in 05/1994
High School Diploma: Arundel High School - Gambrills, MD GPA:
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