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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary

Hardworking and reliable former waitress with strong ability in customer service and handling large money transactions in cash and credit . Offering organization, team building skills and cleanliness. Highly organized, proactive and punctual with team-oriented mentality. Hands on worker and works well in high stress environment.

Skills
  • Customer service skills
  • Team building
  • Organizational skills
  • Handling cash and credit transactions
  • First aide/CPR
  • Point of Sale (POS) system operations
  • Sales Techniques
Experience
Nutrition Technician, 07/2019 - Current
Spectrum Health Belding, MI,

Basic Purpose:

Prepares USDA approved meals for consumption by children by performing the following duties.

Responsibilities:

  • Participate in planning varied menus to ensure that food is appetizing and nutritionally suitable for children in cooperation with the Nutrition Coordinator.
  • Estimate weekly needs, make requisition for, order/buy and maintain food supplies as per USDA and CACFP guidelines.
  • Complete and maintain proper records of purchases, CACFP and USDA perpetual inventory, menu planning book, meals served, refrigerator and freezer logs, etc.
  • Prepare and serve food in quantities specified by CACFP requirements; meals will be served family style.
  • Supervise maintenance of the kitchen area, maintaining good sanitation and safety practices, including personal appearance and hygiene.
  • Prepare weekly food purchase orders and submit them for approval to the Nutrition Manager by the set deadline.
  • Prepare monthly food purchase documentation and submit them for payment to the Nutrition Manager.
  • Prepare monthly reports of meals served, inventory, children and adults served and any other reports as required.
  • Classroom participation through introducing new foods to the children and other food related experiences and learning activities. Eat with the children at mealtime upon request of teaching staff.
  • Participate and assist in planning for parent nutrition and consumer education.
  • Attend all training and meetings as assigned, including nutrition training as specified by the Nutrition Manager and/or Training Coordinator.
  • Monthly review meals/children/adults served.
  • Meet monthly with the Nutrition Manager.
  • Observe strict confidentiality regarding children, families and staff members.
  • Depending on the number of children served, may manage a total of one employee in the position of Assistant Cook. Is responsible for the overall direction, coordination and evaluation of these units. Carry out responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities sometimes include interviewing, training employees; planning, assigning and directing work.
  • Perform other duties as requested.
  • Attend required trainings (in/out of state) to enhance knowledge of our program operations, federal mandates, and other pertinent information required to perform in the risk management capacity.
Bartender/Waitress, 07/2018 - 06/2021
Aramark Corp. Monroe, LA,
  • Served plated dinners, oversaw buffet-style dinners and passed hors d'oeuvres for parties.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Prepared salads, appetizers and garnishes to assist kitchen staff.
  • Stocked server areas with supplies before, during and after shifts.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences.
  • Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
  • Maintained accuracy while handling payments, giving change and printing receipts to customers.
  • Arranged place settings with fresh tablecloths, tableware and flowers to create appealing tables.
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Minimized customer wait times by taking and filling large volume of orders each day.
  • Updated customers on menu changes and new food and beverage offerings to maintain quality service relationships.
  • Increased sales of high margin menu items through effective upselling.
  • Communicated effectively with patrons to establish preferences and dietary restrictions and make food and beverage recommendations.
  • Provided items requested by customers, including sauces and drink refills.
  • Presented patrons with menus and specials promptly after seating, following up to address questions before taking orders.
  • Carefully transferred orders from kitchen and bar areas to tables and cleared plates as patrons finished food and beverage items.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Monitored customer movements and quickly cleared empty tables for future customers.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Requested photo identification from patrons ordering alcoholic beverages to verify legal age of consumption.
Waitress, 10/2015 - 05/2018
Dan's Bar-B-Que City, STATE,
  • Served plated dinners, oversaw buffet-style dinners and passed hors d'oeuvres for parties.
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Increased sales of high margin menu items through effective upselling.
  • Maintained accuracy while handling payments, giving change and printing receipts to customers.
  • Arranged place settings with fresh tablecloths, tableware and flowers to create appealing tables.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Prepared salads, appetizers and garnishes to assist kitchen staff.
  • Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
  • Assisted kitchen staff with food counts by determining number of items required for complete service.
  • Minimized customer wait times by taking and filling large volume of orders each day.
  • Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
  • Stocked server areas with supplies before, during and after shifts.
  • Updated customers on menu changes and new food and beverage offerings to maintain quality service relationships.
  • Greeted newly seated guests quickly and efficiently.
  • Communicated effectively with patrons to establish preferences and dietary restrictions and make food and beverage recommendations.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Provided items requested by customers, including sauces and drink refills.
  • Led team in carrying out day-to-day tasks with customer service program in mind.
  • Presented patrons with menus and specials promptly after seating, following up to address questions before taking orders.
Education and Training
CNA: Certified Nurses Assistant, Expected in 11/2017
-
Central Technology Center - Drumright - Drumright, OK
GPA:
11th Grade: , Expected in
-
Homeschooled - Stroud, OK,
GPA:

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Resume Overview

School Attended

  • Central Technology Center - Drumright
  • Homeschooled

Job Titles Held:

  • Nutrition Technician
  • Bartender/Waitress
  • Waitress

Degrees

  • CNA
  • 11th Grade

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