Diligent banking professional with unsurpassed attention to detail and superior ethics. Focused on balancing customer needs with bank security requirements and sales targets. Knowledgeable about regulatory requirements and protection protocols.
Skills
Check cashing
Cross-selling expertise
Savings management
Security compliance
Customer service skills
Statement printing
Check ordering
Accurate money handling
Qualified in commercial servicing
Exceptional customer service
International finance knowledge
Strong sense of banking ethics
Cash dispenser operation
Risk management evaluation background
Currency and coin counter
International funds transfer process expertise
Excellent communication skills
Safe and vault operation
Experience
05/2019 to Current
Nutrition Services WorkerLong Beach Unified School District. – Long Beach, CA,
Developed diets to meet nutritional requirements for people with special conditions.
Performed full nutritional assessments.
Worked with food service personnel to update patient meal programs and public cafeteria menus.
Monitored multiple databases to keep track of all company inventory.
05/2007 to 09/2018
CaregiverWalker Methodist – Edina, MN,
Assisted families in planning for meals and shopping for ingredients to meet nutritional plans.
Transported clients to locations such as medical appointments and group meetings to maintain social connections and meet medical needs.
Completed general housekeeping work to help clients, including preparing healthy meals and keeping personal areas neat.
Provided basic care for elderly patient, including scheduling appointments and managing finances and legal matters.
Worked to improve patient outlook and daily living through compassionate care.
Monitored vital signs and medication use, documenting variances and concerning responses.
Worked with supervisory medical staff to review cases and improve care.
Coordinated and administered medications and organized healthcare appointments to maintain optimal client health.
Planned and prepared nutritious meals and snacks to meet client dietary requirements such as diabetic, low sodium and high protein.
Helped clients handle all personal needs, from simple cleaning and daily exercise to bathing and personal grooming.
Performed light housekeeping duties such as, making beds, sweeping floors and sanitizing surfaces.
Developed strong and trusting rapport with each patient to facilitate best possible care and assistance.
Assisted patients with daily personal hygiene tasks by providing bathing, dressing and grooming.
Documented information in patient charts and communicated status updates to interdisciplinary care team.
Cleaned and sanitized rooms and equipment using aseptic technique to prevent infection and cross-contamination.
Fostered relationship with client, providing companionship and counseling.
07/2014 to 10/2017
Bank TellerMonarch Casino Black Hawk – Reno, NV,
Verified amounts and integrity of every check or funds transfer.
Counted as much as $100,000 in daily funds with manual and machine-assisted methods.
Maintained optimal financial controls by securing funds and making accurate transactions.
Conducted special service and account transactions for customers, including ordering checks and placing stop payment orders.
Promoted facility security by monitoring customer behaviors and following established protocols to protect individuals and assets.
Recommended bank products and services to current and prospective customers.
Offered to take on additional shifts during holidays and other busy periods to alleviate staffing shortages.
Demonstrated expertise in identifying and mitigating potential fraud and transaction risks.
Entered transactions into computer and issued customer receipts.
Identified and reported suspicious behavior to security personnel as appropriate.
Assisted customers in bank operations, including opening accounts, accessing safe deposit boxes and ATM operations.
Warmly welcomed customers and offered pleasant service during entire transaction.
Explained bank services, financial products and applicable fees to customers.
Identified and eliminated errors when balancing ATM transactions, teller cash dispensers and teller cash recycles.
Increased knowledge of banking products and services by actively participating in available training classes and workshops offered to employees.
Processed customer transactions, including loan payments, safe deposit boxes and check-cashing.
Processed 25+ customer transactions hourly while demonstrating extreme attention to detail.
Identified customer financial needs, goals and objectives and offered appropriate financial products to suit needs.
Cashed customer checks, including verifying identification and checking account balances in accordance with bank policy.
Prepared official checks for customer and internal bank needs.
Reconciled cash and checks against computer records at end of shift.
Responded and assisted customers with account inquiries and updates.
Received cash and checks for deposit, including verifying amounts and endorsements and examining cash to prohibit acceptance of counterfeit bills.
Adhered to strict guidelines regarding financial and customer data to avoid breaches and information misuse.
Education and Training
Expected in 06/1994
High School Diploma: Long Beach School For Adults - Long Beach, CA GPA:
Expected in
Associate of Arts: Accounting And Business Management Eastern Gateway Community College - Steubenville, OH GPA:
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