Compassionate Nurses Assistiant with 3 years of patient experience. I have been volunteering at a care facitlity for 2 years before they hired me, I started as just a hospitality aid then a housekeeper, now they're paying for me to get my CNA license. I love being around older people and being able to help them. I was also a fill-in activities assistiant for a few months until my college classes started. I am very hard working and willing to do anything to help the experience better for everyone.
Skills
Companionship and emotional support
Medical Records Management
Feeding assistance expert
Patient Assessments
Observing responses
Transporting patients
Recording vital signs
Education
Burnt River High School Unity, OR, Expected in 06/2022 ā ā: - GPA:
College of Western IdahoNampa, IDExpected in 06/2020 ā āCNA:Nursing Assistance - GPA:
Work History
Gundersen Health System - Nurses Aide Tri, WI, 03/2020 - Current
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
Furthered skills by actively taking part in employee trainings and taking classes in subjects to improve.
Participated in fun activities, including holiday decorating and kareoke with patients to boost mood, improve overall memory and provide light entertainment.
Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
Oversaw and maintained patients' rooms, group living areas and nurse stations.
City Of Seabrook - Cashier Seabrook, TX, 04/2019 - 12/2019
Operated cash register for cash and credit card transactions with 99% accuracy.
Assisted customers by answering questions and fulfilling requests.
Mentored new team members on POS system operation, customer service strategies and sales goals.
Educated customers on promotions to enhance sales.
Protected customers by washing and sanitizing dishes, glassware and silverware after each use.
Checked completed orders for accuracy and bagged meals for easy carrying.
Consistently met sales targets by encouraging customers to buy extra food items such as drinks, desserts and sides.
Arranged food items on serving trays and placed in take-out packaging to produce orders for customers.
Performed shift change tasks each day to keep store efficient and neat.
Processed payments and counted change to complete transactions.
Promoted customer loyalty by efficiently handling food and service complaints.
Assisted customers in choosing menu items by providing food complementing information.
Replenished condiments, beverages and supplies while maintaining cleanliness of service areas.
Braum's Ice Cream & Dairy Store (Oklahoma City, Ok) - Ranch Hand Eufaula, OK, 01/2015 - 09/2019
Operated all farm equipment to perform crop care duties.
Worked with ranch hands to clean stables and riding areas.
Maintained ranch records and documentation.
Kept grounds clean and orderly by monitoring and repairing fences, checking pumps and making sure wheel line was working properly .
Inspected and repaired equipment for livestock and crop management.
Herded livestock using horses or ranch ATVs.
Assisted in ranch animal breeding and raising procedures by shearing, crutching, branding and dipping.
Cared for about400 animals by feeding, watering, and vaccinating.
Assisted in birthing of new calves and other livestock.
Aramark Corp. - Waitress West Chester, PA, 01/2017 - 01/2018
Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Performed complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Applied communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Cleaned and coordinated cleaning of indoor and outdoor dining spaces- wiping tables, placing trash in receptacles and replenishing supplies.
Stayed up to date on menu changes to offer current and accurate information, answer questions and help customers select optimal meal choices based on individual preferences.
Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously.
Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests.
Used correct cleaning, sanitizing and food handling procedures to maintain optimal protections for customers.
Kept server areas clean and stocked during service hours to increase efficiency while serving tables.
Prepared hot and cold beverages to highest standard while providing guests with legendary customer service.
Folded napkins and prepared silverware sets to provide adequate supply for host station.
Checked identification to enforce age regulations for alcoholic beverages.
Maintained customer satisfaction by clarifying questions about orders and specialty items.
Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
Managed food resources, memorized orders and coordinated service in 7- table restaurant.
Inspected dishes and utensils for cleanliness, sending back to be washed again when necessary.
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