Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - -
Professional Summary

10 years worth of experience in horticulture management, team leadership, and shipping and receiving implementation.

Familiar with traditional and organic methods for propagating many types of plants. Knowledgeable about preventing diseases and pests, establishing optimal growing conditions and overseeing care schedules to maximize plant attractiveness, growth and health.

Competent in reviewing operations in a strategic fashion to identify opportunities for cost savings, and process improvements in order to capitalize on emerging trends.

Seeking to bring expertise to a dynamic role in a fast-paced environment.

  • Customer service
  • Inventory management
  • Quickbooks
  • Shipping
  • Receiving
  • UPS Worldship
  • LTL Shipping
  • Invoicing and shipping documentation
  • Loading and unloading
  • Delivering
  • Sales
  • Scheduling
  • Training proficiency
  • Restocking abilities
  • Forklift trained
  • Gardening expertise
  • Disease and pest management
  • Staff management
  • Detail oriented
  • Food handlers permit
Work History
02/2016 to Current
Nursery Manager Kindred Healthcare Taylor, MI,
  • Manage a tropical nursery, as well as fulfill orders from our website.
  • General duties involve plant management, propagation, transplanting, shipping and receiving, stocking, customer service, and trade show work.
  • Used skills to grow new plants from seeds, clippings, bulbs and clone-cubes.
  • Researched, compiled, and catalogued plant habitats and growing conditions, for company database.
  • Set up and managed plant irrigation systems to maintain optimal flows to different types of plants.
  • Optimized growth and development at every stage and moved finished plants to sales displays for customer viewing.
  • Completed opening and closing procedures, including setting up cash drawers and preparing deposits, to maintain efficient operations.
  • Maintained tidy, clean and well-organized greenhouse for optimal productivity and professionalism.
  • Placed supply orders, restocked supplies and merchandised products for purchase by customers.
  • Maintained optimal health of each plant by monitoring water pH, using organic methods and applying relevant chemicals based on specifications for specific plants or customers.
  • Handled complex and urgent customer concerns calmly to maximize satisfaction and enhance loyalty.
  • Coordinated inventories of seeds, chemicals, plant nutrients and tools to achieve business targets.
  • Established and maintained productive working relationships with staff to resolve operational difficulties and to promote interdisciplinary, collaborative approach to customer service provision.
  • Sorted incoming mail and faxes and expedited urgent correspondence for immediate attention.
07/2012 to 01/2016
Shipping Warehouse Supervisor Performance Food Group Monroe, AR,
  • North American distributor for Air-Pots root pruning containers.
  • General duties involved warehouse management, shipping and receiving, inventory, order fulfillment, stocking, office management, and trade show work.
  • Created and enforced detailed organization processes to increase quality service standards.
  • Kept all documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
  • Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.
  • Collaborated with sales team members to stay current on inventory levels, complete accurate orders and resolve item issues.
  • Checked packages and merchandise for damage and quickly notified vendors to request replacements.
  • Calculated correct order totals, updated accounts and maintained detailed records for inventory management.
  • Completed physical inventory counts each quarter.
11/2009 to 07/2011
Retail Store Manager Savers Thrifts Stores Eagle River, AK,
  • Managed inventory, ordering, scheduling, banking, etc.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Trained team members in successful strategies to meet operational and sales targets.
  • Supported professional development of team members and supervisors at all levels to place knowledgeable candidates in leadership roles.
  • Managed all aspects of store operations, including organization, maintenance and purchasing functions.
  • Established and optimized schedules to keep coverage and service in line with forecasted demands.
  • Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
  • Trained new employees on proper protocols and customer service standards.
  • Completed routine store inventories.
  • Submitted orders for new inventory.
  • Examined merchandise to verify correct pricing and attractive displays.
  • Optimized store displays and appearance via strategic merchandising.
Expected in
Bachelor's: Art/Graphic Design
Humboldt State University - Arcata, CA
Expected in
Associate: General Studies
College of The Redwoods - Eureka, CA
  • Member, Sacramento Orchid Society, 2016 to Current

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Resume Overview

School Attended

  • Humboldt State University
  • College of The Redwoods

Job Titles Held:

  • Nursery Manager
  • Shipping Warehouse Supervisor
  • Retail Store Manager


  • Bachelor's
  • Associate

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