Nurse Surveyor Resume Example

Nurse Manager of Adult Services and Call Center - (I took a break in management for 1 year to gain experience in Utilization Review). 

• Provided 24-hour accountability for the operation of adult services
• Evaluated the performance of staff nurses, providing feedback and mentoring.
• Developed education programs, contributing to staff professional development.
• Interviewed and hired nurses and support staff.
• Developed departmental budgets, and maintained inventory of medicines, equipment and supplies.
• Served as a representative to promote the best interests of nursing staff and the patients that they cared for.
• Provide leadership and guidance to other nurses and support staff.
• Ensured that staff was properly trained and prepared to provide quality patient care.
• Promoted a positive, productive and supportive work environment.
• Monitored patient care for quality.
• Collaborated with top management, interdisciplinary teams and other stakeholders in order to develop, implement and evaluate programs and services.
• Applied evidence-based healthcare practices and nursing standards.
• Reviewed patient and staff data to measure the effectiveness of patient care

​ As a Utilization Review Nurse my duties included

• Reviewed precertification requests for medical necessity.
• Reviewed clinical information for concurrent reviews, extending the Length of Stay for inpatients as appropriate.
• Established effective professional rapport with other employees, support service staff, customers, clients, patients, families, and physicians.

• Used effective relationship management, coordination of services, resource management, education, patient advocacy, and related interventions to:           promote improved quality of care and/or life; promote cost effective medical outcomes; prevent hospitalization when possible and appropriate; promote decreased lengths of hospital stays when appropriate; prevent complications in patients under our care when possible; provide for continuity of care; assure appropriate levels of care are received by patients; provide appropriate consultation and referral to Case Management personnel;  provide advice and counsel to pre-certification staff; identify appropriate alternative and non-traditional resources and demonstrate creativity in managing each case to fully utilize all available resources.
• Maintain accurate records of all interventions and provide timely verbal and written reports to insurance companies and administration.
• Prepare monthly cost savings and management reports. Assist with preparation of quarterly summary reports, and maintain accurate records of all communications and interventions. 

• Acted as charge nurse, providing direct care to patients, including facilitating social and emotional needs, supervising medication schedules and evaluating patient progress, documentation, and medication administration.
• Delegated staff nurse duties.
• Oversaw and managed clinical and support staff in patient care activities while maintaining a high level of staff morale and professionalism.
• Collaborate with a variety of interdisciplinary professionals to determine and provide the best possible care for patients.
• Educated the patient and patients' family about the specific diagnosis, symptoms,  medications, and alternative treatments.
• Maintained a safe environment through the use of monitoring devices and restraining techniques (only as a last resort).
• Provided social support for patients by creating and encouraging patients to take advantage of opportunities such as support groups, social activities and other therapeutic measures. 

• Implemented the College's philosophy, curriculum, program outcomes, and course objectives through clinical teaching and service to the College, community, health system and profession.
• Assumed responsibility for all autonomous aspects of individual teaching assignments.
• Planned clinical experiences for and provided direct supervision and evaluation of nursing students delivering nursing care to an individual or group of individuals.
• Evaluated and provided documented feedback to students on performance based on course objectives.
• Provide availability for remediation of students as required or needed.
  

• Assisted Director in coordinating and managing LPN and BSN program needs, admissions, maintaining databases, providing advice and information regarding planning, developing and implementing program and events for students, managing outreach activities in a distance learning format.
• Trained, supervised, and evaluated Adjunct Faculty Assistants assigned to mentor students during clinical rotations.
• Troubleshooted problems related to clinical placements, registration, advising and related activities.
• Maintained and promoted communication with clinical sites, agencies and the nursing skills laboratory.
• Coordinated nursing program for Minot and surrounding area with clinical instruction in acute hospital, nursing home, emergency, trauma, intensive care, maternal, neonatal, pediatric, surgical, rehabilitation, orthopedic, and psychiatric settings.
• Conducted didactic teaching through the use of IVN technology (Interactive Video Network).
• Led the planning and achievement of goals and objectives consistent with the agency mission and philosophy.

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• Coordinated with North Dakota Department of Health to provide continuity of care for residents to transition from a locked acute care psychiatric unit to a open door step down unit.
• Responsible for updating the initial treatment plan along with day treatment schedule and discharge planning, in conjunction with other staff.
• Scheduled and assists with psychiatric assessments. 
• Coordinated and implemented discharge plans which included outside community agencies. 
• Set up follow-up for medical and mental health issues. 
• Monitored withdrawal complications, possible medication side effects and any emerging symptoms or decompensation of mental illness. 
• Provided health education to groups and/or individuals. 
• Maintained up to date, well documented medical records, which complied with state and program requirements. 
• Participates in case reviews as a member of the multidisciplinary staff. 
• Monitors patient self-administration of medications and conducts audits on medication record documents to ensure accountability and compliance with medical direction.
• Provided education program for Certified Nursing Assistants and proctored testing.
• Provided education to Certified Nursing Assistance in Medication Administration according to the State guidelines and proctored on-site testing.
• Led the planning and achievement of goals and objectives consistent with the agency mission and philosophy.

• Assumed responsibility for assigned caseload of patients and provided direct care including initial intake assessments, physical assessment, special precautions.
• Acted as charge nurse, providing direct care to patients, including facilitating social and emotional needs, supervising medication schedules and evaluating patient progress, documentation, and medication administration.
• Delegated staff nurse duties.
• Oversaw and managed clinical and support staff in patient care activities while maintaining a high level of staff morale and professionalism.
• Collaborated with a variety of interdisciplinary professionals to determine and provide the best possible care for patients. 
• Educated the patient and family members about the specific diagnosis, symptoms,  medications, and alternative treatments.
• Maintained a safe environment through the use of monitoring devices, therapeutic communication, alternative treatment such as relaxation exercises, music, physical activities and as a last resort restraining techniques.
• Provided social support for patients by creating and encouraging patients to take advantage of opportunities such as support groups, social activities and other therapeutic measures.