Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Professional Summary
  • Healthcare worker with 40+ years experience in the healthcare field, both in hospital, physician or outpatient settings. I've seen many positive changes from paper chart to the implication to EMR in all aspects of medicine. and have been a part of that change. Skilled in providing direct and in directed patient care. Customer service oriented.
Core Qualifications
  • Diagnostic tools familiarity
  • CPR certification (BLS)
  • Mobility assistance aptitude
  • Seasoned in medical clinical procedures
  • Minor surgery assistance awareness.
  • Able to defuse confrontations between staff and patients.
  • Always looking ahead for issues both with physician office hours and daily staffing problem.
  • Keep accurate account of both medical and pharmaceutical supplies.
  • Patient focus.
  • EMR proficient.
  • Knowledge of Microsoft Office.
  • Team player.
06/1970 to 09/1976 Nurse Aid advanced to unit secretary. Palm Harbor General Hospital | City, STATE,
  • Interviewed patients to obtain medical information, weight and height measurements and vital signs. Recored information in patients chart and reported any abnormalities to supervisor.
  • Assessed patients and documented their medical histories. Use of medical equipment that would be needed for their behalf.
  • Assisted doctors with surgeries and non-invasive procedures.
  • Contributed substantially to successful department JCAHO accreditation.
  • Treated patients with strokes, head traumas, comas, and intracranial hematomas.
  • Assisted patients with daily Followed infection control procedures.
  • Monitored fluid intake and output levels.
  • Ensured safety and well-being of patients.
  • Transported patients to and from different departments.
  • Assisted patients with daily bathing, dressing, hygiene, grooming when needed. Help with ambulation when needed.
  • Followed infectious control procedures.
  • Monitored fluid intake and output levels.
  • Partnered with team of registered nurses to achieve overall well-being of all patients.
09/1976 to 09/1984 EKG TECHNICIAN/CARDIO-PULMONARY TECHNICIAN Medical Center Of Garden Grove | City, STATE,
  • During my employment with the hospital it went under construction and a name change.
  • In summer 1976 moved into the Cardio-Pulmonary Department as EKG technician and trained in all aspects of the department.
  • Assisted doctors with surgeries and non-invasive procedures Arterial lines, central lines, insertion of external pacing units.
  • Performed EKG's, Stress testing,Pulmonary Function Testing and ran the Blood Gas Analyzer Responsible for typing dictated interpretations of the above testing.
  • Responded to emergency situations throughout the hospital.
  • Managed various general office duties such as answering multiple telephone lines, scheduling outpatient EKG's, Stress testing appointment, Pulmonary Function testing, Echo's and Nuclear Stress testing.
  • Transported patients to and from different departments.
  • Followed infection control procedures.
  • Monitored Departments' budget, ordered supplies as needed and did hospital patient billing as well as outpatient billing for the department.
  • Help maintain all equipment related to each department.
03/1985 to 03/2005 Medical Assistant and advanced to assistant supervisor Brachfeld Medical Associates | City, STATE,
  • As the Medical Assistant I was responsible for the following.
  • Interviewed patients to obtain medical information, weight and height measurements and vital signs.
  • Documented patient information obtained from interviews.
  • Administered medications intramuscular and subcutaneous immunizations, vaccines, and tuberculin skin test placement. Glucose monitoring Performed EKG's, Stress Testing, help set up for Endoscopic GI procedures.
  • Managed various general office duties such as answering multiple telephone lines, completing insurance/disability, FMLA forms, scheduling/canceling of appointments/testing and taking telephone messages for the physicians.
  • Performed monthly inventory and maintained office and medical supply counts.
  • Followed infection control procedures.
  • Accurately recorded and reported test results according to established procedure.
  • .Was also responsible for maintaining employee and physicians schedules.
  • Renewed medications according to established procedure.
  • Pulled charts for office hours and refiled.
  • Filed test results in patient charts.
04/2005 to Current Assistant Supervisor/Practice Coordinator Cooper University Physicians | City, STATE,
  • Since we were acquired by Cooper in May of 2005. I've continued with all the above skills and added some.
  • Have become proficient with IDX both with appointment scheduling and as a Master Scheduler. As a master scheduler you are responsible for mainlining the physicians office hours as well as requested time off.
  • Provided onsite training for existing employees and new hires Learned EPIC, the EMR program that is used by Cooper and implemented in January 2010 to be used by the internal medicine physicians.
  • In May 2010 the Internal Medicine Physicians as well as several specialty physicians moved from BMA/Cooper 218-C Sunset Rd to Willingboro Multi-specialty Practice 651 JFK Way, Willingboro.
  • In August 2010 I went over to JFK to be the Office Coordinator under Pat Wahl Practice Manager.
  • I continued my role of ordering supplies for both locations as well as the 12 specialties that have patient hours.
  • I still maintain Master scheduling position (physicians office hours) for both locations.
  • Contributed substantially and successfully the The Joint Commission Accreditation.
Expected in 1970 High School Diploma | Santiago High School, Garden Grove, CA GPA:
  • The high school I attended had a two year work experience Nurses Aid program for two hours a day and partnered with a local hospital (Palm Harbor). At the time we would go and assists patients with bathing, eating, ambulation, taking and recording of vital signs.
  • Graduated with honors from this program.
  • The hospital that we were affiliated for ex-tern ship at, hired me after graduation in 1970.
Professional Affiliations
  • None
Additional Information
  • Proficient in what I do and willing to learn more.
  • Keep the line of communication open to all and respect what is being said.
  • Show respect to all even if you would not have done the task that particular way.
  • Greeting patients with a smile.
  • Pleasant personality.
  • Take and record patients vital signs.
  • Perform immunizations, EKG's and assist where ever I'm needed.
  • Always willing to learn new things within my scope of practice.
  • Coding Nursing Home billing.
  • Patient safety.
  • Answering telephones and recording information into the EMR .
  • Fill in where I'm needed.
  • Many different office skills.
  • Able to multi-task.

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School Attended

  • Santiago High School

Job Titles Held:

  • Nurse Aid advanced to unit secretary.
  • Medical Assistant and advanced to assistant supervisor
  • Assistant Supervisor/Practice Coordinator


  • High School Diploma

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