LiveCareer-Resume
JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Professional Summary

Seeking an opportunity to continue my tenure at Kelsey Seybold Clinic in an administrative role as an exceptional leader in building outstanding relationships with colleagues, team building, training and presentation skills. A Patient-focused Nuclear Medicine Technologist with 27 years of experience, looking to expand my knowledge and skills in the field of health care through my education and experience at Kelsey Seybold. An expert in all elements of patient care and successful in working as part of a team to treat a wide range of medical conditions. Skilled in prioritizing patients' needs within high-stress environments. Passionate about patient advocacy and addressing concerns of the patient and their families, ensuring a full understanding of what is being performed. Also passionate about everyone receiving excellent health care services that are affordable and accessible within the community that we serve. A seasoned Nuclear Medicine Technologist with a Master's Degree in Health Administration, with success in building relationships with patients and colleagues to produce quality and favorable outcomes. Highly proficient in interpreting physicians' orders, determining appropriate imaging and maintaining comprehensive patient records. Offering 30-year background to this growing organization.

A licensed insurance agent in Life, Health, HMO, P&C, with knowledge of how insurance works based on the experience gained in the medical field. Possessing skills that are transferrable in meeting the needs of clients in the medical field as well as insurance. Enthusiastic Health Care Professional eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of responsibilities and training in patient care. Motivated to learn, grow and excel in health care administration.

Skills
  • Team leadership
  • Strong verbal communication Client assessment and analysis
  • Patient Advocacy
  • Patient education
  • EPIC
Work History
02/2002 to Current Nuclear Medicine Technologist Akumin Inc. J Usf | Wellington, FL,
  • Properly calibrated and adjusted malfunctioning equipment to ensure precise test results.
  • Maintained current knowledge of developments in technical instrumentation.
  • Performed diagnostic and therapeutic laboratory procedures.
  • Quickly responded to and resolved all customer service issues in a timely manner.
  • Created worksheets and logged samples correctly into the computerized tracking system.
  • Educated patients on procedure details, provided instructions and answered questions to minimize anxiety and improve cooperation.
  • Provided new employees with training and ongoing guidance on organizational procedures, policies and best practices.
  • Implemented improved diagnostic standards for outpatient exams in alignment with department goals.
  • Monitored and managed inventory and supply levels of sterile and non-sterile items to reorder and restock.
  • Prepared and administered contrast materials, radiopharmaceuticals for imaging procedures.
  • Produced diagnostic images for use in identification and treatment of diseases by applying and measuring radioactive isotopes.
  • Reviewed physicians' orders to determine medical imaging needs and operated radiologic equipment to capture, develop and produce diagnostic images.
  • Minimized patients' exposure to radiation with beam-restrictive devices and shielding techniques.
  • Managed quality assurance program, including on-site evaluations, internal audits and customer surveys.
  • Worked with pediatric, adult, and geriatric customers to understand needs and provide excellent diagnostic imaging service.
  • Resolved scheduling problems, improved operations and provided exceptional client support.
  • Handled scheduling calls to address customer inquiries and concerns.
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Transported images requested to customer locations outside of our facility.
  • Verified all program operations maintained compliance with state and federal regulations and facilitated State inspections and audits
  • Increased customer satisfaction by resolving product and service issues.
  • Leads team in delivery of training new employees.
  • Developed team communications and information for ICANL and isotope committee meetings.
09/2019 to Current Licensed Insurance Agent Francisan Health | Hammond, IN,

Obtained insurance license to broaden scope of skills applicable to health care administrative duties to enhance job knowledge and performance.

Education
Expected in 01/2018 Master of Science | Healthcare Administration/ Education University Of Phoenix, Tempe, AZ GPA:
  • Graduated with 3.5 GPA
  • Majored in Health Care Administration
Expected in 08/2016 Bachelor of Science | Healthcare Management University Of Phoenix, Tempe, AZ GPA:
Expected in No Degree | Life, Health, HMO, Property And Casualty Insurance Prelicense Insurance Study Courses, Houston, TX, GPA:
  • Received license for Life, Health, HMO, General Lines Property and Casualty Insurance
Certifications

BLS / CPR certified through American Heart Association; NMTCB Nuclear Medicine Technologist Certification Board; MRT Texas Board Certification

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Resume Overview

School Attended

  • University Of Phoenix
  • University Of Phoenix
  • Prelicense Insurance Study Courses

Job Titles Held:

  • Nuclear Medicine Technologist
  • Licensed Insurance Agent

Degrees

  • Master of Science
  • Bachelor of Science
  • No Degree

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