LiveCareer-Resume

notary signing agent notary public resume example with 5+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Personable Patient Access Specialist who brings experience in balancing problematic administrative duties to achieve patient satisfaction. Proficient in various electronic medical, insurance verification, and payment software and MS Office. Thorough understanding of medical registration process, insurance plans, quality control, multi modality imaging scheduling, and procedures to streamline patient experience.

Skills
  • Authorization verification, Solution implementation
  • Medical terminology expertise
  • Insurance information collection, Specialist referrals
  • Electronic Payment processing, Co-payment collection
  • Cross-discipline communication, Positive attitude, Analytical, Collaboration
  • EHR documentation, HIPAA,EMTALA standards
  • Time management, Critical thinking, Active listening, Friendly
  • Computer skills, and Organizational skills
Education
Langston University Langston, OK, Expected in 01/2026 Some College (78 Credited Hours) : Business Administration And Management - GPA :
Coursera/Rice University Houston, Expected in 05/2020 No Degree : Certificate: Personal Leadership Development Plan - GPA :
Winnsboro High School Winnsboro, LA, Expected in 05/1982 High School Diploma : - GPA :
Experience
Touro - Notary Signing Agent/Notary Public
Metairie, LA, 04/2021 - Current
  • Generated reports, uploaded documents into digital storage and prepared client case affidavits.
  • Checked documents and identifying credentials for all parties.
  • Looked for signs of fraud or coercion and refused notarization.
  • Administered oath to document signers to obtain affirmation of truth.
  • Maintained comprehensive understanding of digital fraud and electronic signature verification, keeping sensitive documents secure and verifying authenticity.
  • Met with clients in office and home environment to witness signings.
  • Performed wide-ranging administrative, financial and service-related functions.
  • Increased customer service success rates by quickly resolving issues maintained 100% call-back.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to client and vendor.
Rwj Barnabas - Customer Support Specialist/Driver
Long Branch, NJ, 03/2020 - 04/2021
  • Evaluated customer issues and caller trends to determine areas in need of improvement and implement proactive corrections.
  • Provided primary customer support to internal and external customers.
  • Maintained and managed customer files and databases.
  • Completed 10 new orders per day with 100% accuracy and consistently high customer satisfaction scores.
  • Multitasked to handle diverse customer needs in high-volume education setting, prioritizing tasks to keep up with challenging deadlines on trip scheduling
  • Responded to customer calls and emails to answer questions about services, and billing rates or issues.
  • Offered advice and assistance to customers, paying attention to special needs or wants in planning single or round trip transportation service for students.
  • Recorded account information to open new customer accounts.
Parallon Shared Services Center - Patient Access Team Lead
City, STATE, 05/2017 - 02/2018
  • Applied administrative knowledge and courtesy to explain procedures and services to patients. Coached new and existing employee's on system, and insurance plans.
  • Contributed to reduction of accounts receivables by adhering to predetermined policies and procedures to recover amounts due from patients increased upfront collection by 4%.
  • Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
  • Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
  • Identified insurance payment sources and listed payers in proper sequence to establish chain of payment.
  • Received patient deductibles and co-pay amounts and discussed options to satisfy remainder of patient financial obligations.
  • Monitor and tracked quality, patient check in and wait time.
  • Attended weekly facility meetings to discuss logistical issues and obtain updated procedural and insurance-related instructions.
  • Utilized knowledge of electronic medical record systems and medical terminology to perform diverse data entry tasks.
  • Recommended service improvements to minimize recurring patient issues and complaints.
  • Applied administrative knowledge and courtesy to explain procedures and services to patients. Coached new employee's on system, and insurance plans.
  • Resolved patient financial problems with guidance from documented guidelines and procedures working with financial counselor.
Foundation Surgical Hospital - Patient Access Registrar
City, STATE, 12/2015 - 02/2017
  • Facilitated training classes for all current and new hire staff members.
  • Obtained patient's insurance information and determined eligibility for benefits for specific services rendered.
  • Collected and entered patient demographic and insurance data into computer database to establish patient's medical record consistently meet 97% error goal.
  • Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
  • Identified insurance payment sources and listed payers in proper sequence to establish chain of payment.
  • Explained estimated cost for medical treatments and answered patient questions to promote good understanding of proposed services.
  • Obtained payments from patients and scanned identification and insurance cards.
  • Contributed to reduction of accounts receivables by adhering to predetermined policies and procedures to recover amounts due from patients.
  • Managed bed/room control for Emergency service patients, rollover accounts to observation or inpatient service.
  • Initiated transfer patient outside of hospital to another facility.
Activities and Honors

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Resume Overview

School Attended

  • Langston University
  • Coursera/Rice University
  • Winnsboro High School

Job Titles Held:

  • Notary Signing Agent/Notary Public
  • Customer Support Specialist/Driver
  • Patient Access Team Lead
  • Patient Access Registrar

Degrees

  • Some College (78 Credited Hours)
  • No Degree
  • High School Diploma

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